A11 Hotel Exclusive
+ 38
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Datos rápidos
Check-in desde: | 14:00 |
|---|---|
Check-out antes de: | 12:30 |
Mascotas | No se permiten mascotas |
Servicios
Wi-Fi
Aire acondicionado
Spa
Recepción las 24 horas
No fumadores
Televisión
Más información sobre A11 Hotel Exclusive
A11 Hotel Exclusive
Located in Istanbul and with Caddebostan 1 Beach reachable within 1 km, A11 HOTEL Exclusive provides concierge services, non-smoking rooms, a garden, free WiFi and a shared lounge. A sauna and a bicycle rental service are available for guests. License number: 19787
Reseñas de 
Familia viajera
Comentario: 9 ago. 2026
Fecha de estadía: jul. 2026
I don't recommend it.
This was my second visit to the hotel, and we stayed in the same room. This time, they had built a fire escape right in front of the window. When we entered the room on the evening of our third day, we found the window completely covered and nailed shut with chipboard. He was locked up inside like a prisoner. When we called reception, they said there was construction going on across the street and they were doing it to prevent dust from coming in. Also, there was no new construction going on across the street. When we requested a room change, they said the hotel was full and they couldn't offer us another room. They said they would change it in the morning, but it was 1:30 PM and they still hadn't changed it. They kept us in the room until that time, and when we realized it wasn't going to change, we decided to check out. We left the room, and this time, the corridor leading to four rooms had only one door, which was locked. They had left someone on guard, and that person opened it for us. They had mounted a single number on the door leading to the corridor containing four rooms, as if it opened into a single room. When I went down to reception and explained what had happened again, they said there was an inspection coming up and it would be removed after the inspection. What if a fire had broken out while we were in the room? We would have been trapped in that room. I don't recommend it. Location alone is not enough to run a hotel business.
Viajero anónimo
Comentario: 26 jul. 2026
Fecha de estadía: jul. 2026
Everything is very good except breakfast. This is not colonial coffe, even coffe real had. This is a very bad thing.
Viajero anónimo
Comentario: 10 oct. 2025
Fecha de estadía: oct. 2025
The room was terrible, the curtains are out of the rail . When you open the window you see a dirty dusty fire escape staircase 10 cm away from the window, which supposed to be a balcony. I reserved a deluxe twin room with a balcony. They gave us the horrible room with a view of fire escape staircase. They refused to change the room, they refused to cancel my reservation
I found another hotel, did not stay in this hotel and pay for a whole week.
I found another hotel, did not stay in this hotel and pay for a whole week.
Viajero anónimo
Comentario: 6 oct. 2025
Fecha de estadía: oct. 2025
Difficult to get the air conditioner to work but the hotel staff came up to the room and fixed it
Familia viajera
Comentario: 21 sep. 2025
Fecha de estadía: sep. 2025
Nor safe and secure
I've spent my life working in international companies, and I've traveled extensively both for my personal hobbies and for work. I've been to many countries with diverse cultures, including Europe, the Far East, Africa, and the Middle East. Because it's also a personal hobby, I've stayed in a wide variety of places, including hostels, Airbnb, and 5+ star hotels.
After this long introduction, I want to write about a hotel that gave me an experience I've never experienced before, and what happened to it. Since the topic is all about violations of privacy, the importance of security and service, I'd like to share these surreal experiences and raise awareness by tagging the relevant hotel group. @A11Hotel. On the evening of September 19th, I checked into the A11 Exclusive Bağdat Caddesi Hotel with five other foreign guests, booking a total of two rooms. Due to my travel habits, I immediately locked the door. At midnight, our door opened, and a man entered. He left after I screamed. I immediately called the front desk, but couldn't reach anyone. I got up and closed the door again, but I couldn't shake my astonishment at how a door that was already locked could be opened from the outside. Half an hour later, the phone rang. The reception desk told me in the middle of the night that you'd entered the wrong room. The room appeared empty, so I gave the key to the new guest.
1. In a hotel with an automatic card system, shouldn't cards only open the doors of the rooms they belong to?
2. How many different keys can open the door of the room you think you're sleeping peacefully in?
3. How can a room locked from the inside be unlocked from the outside?
The next day, I asked to see the manager and requested a room change immediately, and that our belongings be moved to the new room. Of course, they said it would be ready when you arrived, but nothing had been changed when we arrived. We waited, exhausted, for our room to be changed.
Meanwhile, the shower in the room where my foreign guests were staying was leaking all over the bathroom. The day before, we had requested a repair or a room change because of the risk of slipping and falling, but nothing happened.
We had a wedding on September 20th, and we returned to our hotel around 2:00 AM. Our other guest couldn't get into his room. The door wouldn't open. A room had been locked and opened by someone else the day before, and today, another room was inaccessible because the card system was broken. A locksmith was called as a solution, and they couldn't open the door and dismantled the system. My guests went into their rooms and slept with the door open. The next morning, after breakfast, they couldn't get in again. This time, the reception desk didn't even call a locksmith. They just said, "Turn the door handle a few times, push it hard, and you'll get in." When I explained that I couldn't explain this advice to my guests from Denmark and that the receptionist should explain it, I learned the receptionist didn't speak English.
We went down for breakfast at 9:30 AM on September 21st, and there was no bread. Even though it said breakfast was until 10:00 AM, there was no tea left.
But the real pain is that we haven't been able to reach the hotel manager or manager for three days, despite our complaints continuing unabated.
After this long introduction, I want to write about a hotel that gave me an experience I've never experienced before, and what happened to it. Since the topic is all about violations of privacy, the importance of security and service, I'd like to share these surreal experiences and raise awareness by tagging the relevant hotel group. @A11Hotel. On the evening of September 19th, I checked into the A11 Exclusive Bağdat Caddesi Hotel with five other foreign guests, booking a total of two rooms. Due to my travel habits, I immediately locked the door. At midnight, our door opened, and a man entered. He left after I screamed. I immediately called the front desk, but couldn't reach anyone. I got up and closed the door again, but I couldn't shake my astonishment at how a door that was already locked could be opened from the outside. Half an hour later, the phone rang. The reception desk told me in the middle of the night that you'd entered the wrong room. The room appeared empty, so I gave the key to the new guest.
1. In a hotel with an automatic card system, shouldn't cards only open the doors of the rooms they belong to?
2. How many different keys can open the door of the room you think you're sleeping peacefully in?
3. How can a room locked from the inside be unlocked from the outside?
The next day, I asked to see the manager and requested a room change immediately, and that our belongings be moved to the new room. Of course, they said it would be ready when you arrived, but nothing had been changed when we arrived. We waited, exhausted, for our room to be changed.
Meanwhile, the shower in the room where my foreign guests were staying was leaking all over the bathroom. The day before, we had requested a repair or a room change because of the risk of slipping and falling, but nothing happened.
We had a wedding on September 20th, and we returned to our hotel around 2:00 AM. Our other guest couldn't get into his room. The door wouldn't open. A room had been locked and opened by someone else the day before, and today, another room was inaccessible because the card system was broken. A locksmith was called as a solution, and they couldn't open the door and dismantled the system. My guests went into their rooms and slept with the door open. The next morning, after breakfast, they couldn't get in again. This time, the reception desk didn't even call a locksmith. They just said, "Turn the door handle a few times, push it hard, and you'll get in." When I explained that I couldn't explain this advice to my guests from Denmark and that the receptionist should explain it, I learned the receptionist didn't speak English.
We went down for breakfast at 9:30 AM on September 21st, and there was no bread. Even though it said breakfast was until 10:00 AM, there was no tea left.
But the real pain is that we haven't been able to reach the hotel manager or manager for three days, despite our complaints continuing unabated.
Muy buena ubicación
Göztepe mahallesi. Bağdat caddesi No:223 KADIKÖY, Kadıköy, Estambul, 34100, Turquía|A 7,78 km del centro de la ciudad
Check-in y check-out
Check-in desde:
14:00
Check-out antes de:
12:30
Información útil
No se permiten mascotas
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