Hotel Splendide Royal

Name: Hotel Splendide Royal
Address: Riva Caccia 7, Lugano, 6900, Suiza, Lugano, Cantón del Tesino, 6900, Suiza

+ 113

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Datos rápidos

Check-in desde:	15:00
Check-out antes de:	11:00
Desayuno	Desayuno disponible
Mascotas	Se permiten mascotas con un cargo adicional
Niños	Los niños son bienvenidos en este hotel

Servicios

Wi-Fi

Estacionamiento

Aire acondicionado

Traslado aeroportuario

Piscina

Gimnasio

Más información sobre Hotel Splendide Royal

Hotel Splendide Royal

Established in 1887, the 5-star Splendide Royal with its turn-of-the-century character is Lugano's most fashionable hotel, located on Lugano's lakeside main street. Free WiFi is available throughout the entirely non-smoking property.

Reseñas de

Mencionado por viajeros

Familia viajera

Comentario: 22 jul. 2026

Wonderful stay in Lugano!

Extremely friendly and welcoming staff. Hotel is very clean, has a great location and the renovated rooms are very tastefully done.
We felt welcome from the time we drove up. Very nice breakfast buffet and the terrace restaurant was great for a light lunch. The sundeck up above the pool has great views and was quiet and relaxing.

Respuesta del hotel

Comentario: 24 jul. 2026

Dear CaliforniGirlZurich,
Thank you for your wonderful review and for sharing your experience with us.
We are delighted to know that you felt genuinely welcomed from the moment you arrived and that our team's warm hospitality made such a positive impression. It is also a pleasure to hear that you appreciated our beautifully renovated rooms, the cleanliness of the hotel, and our lakeside location.
We are especially pleased that you enjoyed our breakfast buffet, a relaxing lunch on the terrace, and some peaceful moments on the sundeck overlooking the pool. Knowing that these experiences helped make your stay memorable means a great deal to us.
We truly appreciate your kind words and look forward to welcoming you back to the Splendide Royal Lugano for another wonderful stay in the near future.
Warm regards,
The Management

Familia viajera

Comentario: 26 jul. 2026

Family vacay jumy

Place was amazing and great service! The concierges were great! Very helpful and accommodating ! The spa was amazing.amd both Sophia's that work there gave fantastic massages ! Lisa the spa supervisor was great and very accommodating . It was a great experience . If staying here I would
Book or ask for the newer wing. We had a wonderful time and the comcierge's and sap were amazing ! Also
Antonia at the Pizarro was a server and he was so nice and made it pleasant . The only negative is the sercice at the pizza place besides Antonio! Greet hotel
With great spa !

Familia viajera

Comentario: 26 jul. 2026

Beautiful hotel with great service

The hotel is beautiful, very well located and the rooms are exceptional, lots of space, clean and pristine! But the best part is the service they were super kind and helpful in every way! We would definitely go back

Familia viajera

Comentario: 23 jul. 2026

Great family stay

Came here for 3 nights on a family vacation through northern Italy. The Hotel is beautiful, but rooms might need a refresh. The pool area and Spa were great and very upscale (I would only critique that pool/spa attendant help set up the beds, not just hand you a towel, also they don’t clear up towels once someone leaves which was quite odd). The drinks at pool area are good, but once again you have to go to the bar as no one would come up to you and take the order or see if you need anything (maybe it’s just a cultural thing, but for a 5 star hotel I would expect it). The breakfast was absolutely delicious and food quality was excellent along with the staff.

Respuesta del hotel

Comentario: 24 jul. 2026

Dear RuslanLA,
Thank you for taking the time to share your thoughtful feedback following your family stay with us.
We are delighted to hear that you enjoyed our beautiful hotel, the pool and spa facilities, and especially our breakfast. It is wonderful to know that the quality of the food and the kindness of our breakfast team contributed to a pleasant experience.
We also sincerely appreciate your constructive comments. Your observations regarding the guest service around the pool area, including assistance with sunbeds, clearing towels, and beverage service, are very valuable. We continuously strive to deliver the high standards expected of a five-star hotel, and your feedback will be shared with our team as we look for ways to further enhance the guest experience.
Regarding the rooms, we are pleased to share that we are carrying out a gradual renovation program to refresh our accommodations while preserving the timeless elegance and character of our historic property.
Thank you once again for your balanced review. We hope to have the pleasure of welcoming you and your family back to Lugano for an even more memorable stay.
Warm regards,
The Management

Familia viajera

Comentario: 22 jul. 2026

A lakeside grande dame worth recommending — with one lapse

Two nights in July in a lake-view room. The setting is the reason to come and it delivers completely — a classic lakeside grand hotel with a view that justifies the choice on its own.
Breakfast is a genuine highlight: excellent variety, well presented, and champagne offered. The staff are kind throughout — reception, breakfast service and the valet team alike, and that consistency counts for a lot.
Two criticisms. The building is showing its age, the reception area most visibly. It would benefit from a careful refurbishment — done properly, it could be brought up to date without losing the heritage character that gives the hotel its charm. That character is worth protecting.
The second is a service lapse. At check-in the receptionist went through every request we had made in advance and confirmed each had been met, specifically twin beds in place of a king. We reached the room and found a king. When I raised it, the elderly porter who had brought our luggage came up and made a laboured attempt to separate the bed himself, then told us housekeeping would reset it the following day — apparently there is no housekeeping on the night shift. At this level, a confirmed request should be right before the guest opens the door, and fixable the same evening when it isn't.
None of that changed our overall impression. I would recommend the Splendide Royal to anyone visiting Lugano, particularly in a lake-view room

Excelente ubicación

4,8

Riva Caccia 7, Lugano, 6900, Suiza|A 1,4 km del centro de la ciudad

Check-in y check-out

Check-in desde:

15:00

Check-out antes de:

11:00

Información útil

Niños

Los niños son bienvenidos en este hotel

Camas adicionales

12 años o menos

$ 93.380 (CHF50) por persona por noche

Catres

2 años o menos

Gratis

Mascotas

Se permiten mascotas con un cargo adicional

Desayuno

Desayuno disponible

Opciones de desayuno

Desayuno continental

Precio del desayuno

$ 93.380 (≈CHF 50)/persona

Horarios de desayuno

07:00 - 10:30 desde Lunes hasta Domingo

Información importante del hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please also note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. The on-site restaurant serves dinner from Thursdays to Saturdays. Reservations are highly recommended.

Métodos de pago aceptados

Este hotel acepta los siguientes métodos de pago: