The Chedi Andermatt
+ 192
Encontrá el mejor hotel en Andermatt para tus fechas, por precio o preferencia
Compará ofertas para The Chedi Andermatt en cientos de sitios, todo en un mismo lugar
Buscá una oferta con cancelación gratuita o calificaciones excelentes
Compará habitaciones y precios
Comparamos cientos de sitios para encontrar la mejor oferta
Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | Se permiten mascotas con un cargo adicional |
Más información sobre The Chedi Andermatt
The Chedi Andermatt
Located in a quiet area in Andermatt amidst the beautiful nature of the Swiss Alps, 850 metres from the Gemsstockbahn cable car station, The Chedi Andermatt combines Swiss hospitality tradition with Asian elegance.
Reseñas de 
Viajero en grupo
Comentario: 24 jun. 2026
Luxury Experience in Gorgeous Hotel
Gorgeous hotel, beautiful room with fireplace and lovely living room and exquisite spa-type bathroom.
The most interesting thing was the tablet that controls everything in the room.
The bed was very comfy with a beautiful mural above the bed. I felt like a queen sleeping on that bed.
The most interesting thing was the tablet that controls everything in the room.
The bed was very comfy with a beautiful mural above the bed. I felt like a queen sleeping on that bed.
Respuesta del hotel
Comentario: 26 jun. 2026
Dear marilynl826,
Thank you for taking the time to share your impressions following your recent stay at The Chedi Andermatt.
We are truly delighted that your stay with us became such a memorable experience, particularly thanks to our unique design. We are also pleased that the comfort of our Hästens beds stood out as a highlight, making you feel like royalty.
Your kind words will happily be shared with everyone involved!
We already look forward to welcoming you back to The Chedi Andermatt in the near future.
Sunny regards from Andermatt,
The Chedi Andermatt Team
Thank you for taking the time to share your impressions following your recent stay at The Chedi Andermatt.
We are truly delighted that your stay with us became such a memorable experience, particularly thanks to our unique design. We are also pleased that the comfort of our Hästens beds stood out as a highlight, making you feel like royalty.
Your kind words will happily be shared with everyone involved!
We already look forward to welcoming you back to The Chedi Andermatt in the near future.
Sunny regards from Andermatt,
The Chedi Andermatt Team
Viajero de negocios
Comentario: 12 may. 2026
Fecha de estadía: mar. 2026
The wonderful Chedi Andermatt
I have had the best time in Chedi Andermatt in March 2026. Everything from food, SPA to service was excellent. The design is very modern and I love the dark palate.
One of my fave swiss resorts.
We arrived by Glacier Express and the hotel is right next to the train station and right to Ski lifts, so perfect location.
One of my fave swiss resorts.
We arrived by Glacier Express and the hotel is right next to the train station and right to Ski lifts, so perfect location.
Respuesta del hotel
Comentario: 14 may. 2026
Dear Aneta G,
Thank you for taking the time to share your impressions following your stay at The Chedi Andermatt.
We are truly delighted that your stay with us turned into a memorable experience and that we rank among your favorite Swiss hotels. We are pleased to learn that the unique design and location of our hotel left a lasting impression.
Your kind words will happily be shared with everyone involved!
We already look forward to welcoming you back to The Chedi Andermatt in the near future.
Sunny regards,
The Chedi Andermatt Team
Thank you for taking the time to share your impressions following your stay at The Chedi Andermatt.
We are truly delighted that your stay with us turned into a memorable experience and that we rank among your favorite Swiss hotels. We are pleased to learn that the unique design and location of our hotel left a lasting impression.
Your kind words will happily be shared with everyone involved!
We already look forward to welcoming you back to The Chedi Andermatt in the near future.
Sunny regards,
The Chedi Andermatt Team
Pareja
Comentario: 16 mar. 2026
Fecha de estadía: mar. 2026
Never again - more appearances than his
Significantly below expectations and far too expensive for the price.
Upon our arrival at 1:30 p.m., lunch in the restaurant was no longer possible. Star-restored also full. So we had lunch in the lobby. At the front desk, when the room was ready, we were called- instead of 10 meters to go to us and tell us personally. The furniture and equipment are very old and partly in unacceptable condition (see pictures). Overall you can see that was built/furnished cheaply. The service is mediocre at best and lacks the simplest basics! The hotel is not even close to the price compared to other luxury hotels... Very disappointing. The spa overall beautiful, but far too crowded and lots of kids. A relaxation was therefore not possible for us, which is why we left after 45 minutes.
Positively noteworthy was the sommelier in the main restaurant as well as the beautiful hotel room. Breakfast is ok but very full. Privacy and luxury for the price unfortunately not available. It seems more like a work-off of the guests on the assembly line. Audience also questionable.
Upon our arrival at 1:30 p.m., lunch in the restaurant was no longer possible. Star-restored also full. So we had lunch in the lobby. At the front desk, when the room was ready, we were called- instead of 10 meters to go to us and tell us personally. The furniture and equipment are very old and partly in unacceptable condition (see pictures). Overall you can see that was built/furnished cheaply. The service is mediocre at best and lacks the simplest basics! The hotel is not even close to the price compared to other luxury hotels... Very disappointing. The spa overall beautiful, but far too crowded and lots of kids. A relaxation was therefore not possible for us, which is why we left after 45 minutes.
Positively noteworthy was the sommelier in the main restaurant as well as the beautiful hotel room. Breakfast is ok but very full. Privacy and luxury for the price unfortunately not available. It seems more like a work-off of the guests on the assembly line. Audience also questionable.
Respuesta del hotel
Comentario: 18 mar. 2026
Sehr geehrter Fearless06076918671,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu Ihrem Aufenthalt im The Chedi Andermatt mit uns zu teilen. Wir freuen uns sehr, dass Ihnen das Design unserer Hotelzimmer sowie unser Sommelier Team positiv in Erinnerung geblieben sind.
Gleichzeitig bedauern wir, dass Ihr Aufenthalt nicht in allen Punkten Ihren Erwartungen entsprochen hat, und möchten im Folgenden auf Ihre Anmerkungen eingehen. Gerne möchten wir hervorheben, dass einige unserer Signature Dishes vom The Restaurant auch in der Lobby verfügbar sind um unseren Gästen auch am späten Nachmittag kulinarisch zu verwöhnen. Unser The Japanese at Gütsch ist aufgrund seiner Beliebtheit oft im Voraus ausgebucht, jedoch steht Ihnen unser Concierge-Team gerne zur Verfügung, um frühzeitig eine Reservation für Ihren nächsten Aufenthalt vorzunehmen. Es freut uns zudem, Ihnen mitteilen zu können, dass das Hotel dieses Jahr für eine 6-wöchige Renovationsphase schliessen wird, um diverse Mängel auszubessern und unsere Qualität weiter zu steigern. Gerne möchtenwir zudem betonen, dass ein grosser Teil unserer Innenausstattung aus sorgfältig ausgewählten Designerstücken besteht. Bezüglich unseres The Spa & Health Clubs können wir Ihren Wunsch nach Entspannung und Ruhe gut nachvollziehen. Wir möchten Sie gerne nochmals auf unsere Adult Times hinweisen, die gezielt Ruhezeiten für Erwachsene anbieten und so ein besonders entspannendes Erlebnis ermöglichen.
Bitte seien Sie versichert, dass wir konstruktives Feedback sehr schätzen, weshalb wir einen direkten Austausch vor Ort sehr begrüsst hätten. Ein persönliches Gespräch hätte aus unserer Sicht zahlreiche Missverständnisse ausräumen können. Wir würden uns freuen, Sie in der Zukunft erneut bei uns im The Chedi Andermatt begrüssen zu dürfen.
Freundliche Grüsse,
Jörg Arnold
General Manager & The Chedi Andermatt Team
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu Ihrem Aufenthalt im The Chedi Andermatt mit uns zu teilen. Wir freuen uns sehr, dass Ihnen das Design unserer Hotelzimmer sowie unser Sommelier Team positiv in Erinnerung geblieben sind.
Gleichzeitig bedauern wir, dass Ihr Aufenthalt nicht in allen Punkten Ihren Erwartungen entsprochen hat, und möchten im Folgenden auf Ihre Anmerkungen eingehen. Gerne möchten wir hervorheben, dass einige unserer Signature Dishes vom The Restaurant auch in der Lobby verfügbar sind um unseren Gästen auch am späten Nachmittag kulinarisch zu verwöhnen. Unser The Japanese at Gütsch ist aufgrund seiner Beliebtheit oft im Voraus ausgebucht, jedoch steht Ihnen unser Concierge-Team gerne zur Verfügung, um frühzeitig eine Reservation für Ihren nächsten Aufenthalt vorzunehmen. Es freut uns zudem, Ihnen mitteilen zu können, dass das Hotel dieses Jahr für eine 6-wöchige Renovationsphase schliessen wird, um diverse Mängel auszubessern und unsere Qualität weiter zu steigern. Gerne möchtenwir zudem betonen, dass ein grosser Teil unserer Innenausstattung aus sorgfältig ausgewählten Designerstücken besteht. Bezüglich unseres The Spa & Health Clubs können wir Ihren Wunsch nach Entspannung und Ruhe gut nachvollziehen. Wir möchten Sie gerne nochmals auf unsere Adult Times hinweisen, die gezielt Ruhezeiten für Erwachsene anbieten und so ein besonders entspannendes Erlebnis ermöglichen.
Bitte seien Sie versichert, dass wir konstruktives Feedback sehr schätzen, weshalb wir einen direkten Austausch vor Ort sehr begrüsst hätten. Ein persönliches Gespräch hätte aus unserer Sicht zahlreiche Missverständnisse ausräumen können. Wir würden uns freuen, Sie in der Zukunft erneut bei uns im The Chedi Andermatt begrüssen zu dürfen.
Freundliche Grüsse,
Jörg Arnold
General Manager & The Chedi Andermatt Team
Familia viajera
Comentario: 14 jul. 2026
The most expensive absence of service we have ever paid for
We have now stayed at The Chedi Andermatt twice, in a two-bedroom suite, and it is with real regret that we write this. The building is lovely, the location superb, the rooms genuinely handsome. What is missing is the one thing a hotel of this price is actually selling: service.
Last year our stay was ruined by construction directly beneath the windows. We gave the hotel a second chance this year, and asked — twice — whether there were any works around the property. Twice we received written confirmation, by email, that there were none. We were then placed, once again, in a suite facing an active building site directly in front of the window. The same failure, in the same circumstances, two years running.
It is the management's conduct, however, that we find most telling. They appear content to economise conspicuously on their own guests — the maximum offered was 25%, in no way proportionate to a failure of this order — and seem unwilling even to apologise. To this day we have not heard a single word from the General Manager, who has, to all appearances, quietly excused themselves from the conversation altogether. A personal meeting was proposed; we declined it as pointless, given the tone in which we had been addressed and the way in which every substantive concern we raised was simply passed over.
Beyond this, nothing functions. Room service cannot be reached and muddles orders; emails go unread unless one insists; the concierge was condescending and of no help whatever. The staff are outwardly charming but deliver nothing — they confirm and do not honour, promise and do not follow through.
We have stayed in a great many five-star hotels and have never encountered anything approaching this at such a price point. A beautiful shell, with no hospitality inside it, and a management that appears to regard its guests as an inconvenience. We cannot, in good conscience, recommend it.
Last year our stay was ruined by construction directly beneath the windows. We gave the hotel a second chance this year, and asked — twice — whether there were any works around the property. Twice we received written confirmation, by email, that there were none. We were then placed, once again, in a suite facing an active building site directly in front of the window. The same failure, in the same circumstances, two years running.
It is the management's conduct, however, that we find most telling. They appear content to economise conspicuously on their own guests — the maximum offered was 25%, in no way proportionate to a failure of this order — and seem unwilling even to apologise. To this day we have not heard a single word from the General Manager, who has, to all appearances, quietly excused themselves from the conversation altogether. A personal meeting was proposed; we declined it as pointless, given the tone in which we had been addressed and the way in which every substantive concern we raised was simply passed over.
Beyond this, nothing functions. Room service cannot be reached and muddles orders; emails go unread unless one insists; the concierge was condescending and of no help whatever. The staff are outwardly charming but deliver nothing — they confirm and do not honour, promise and do not follow through.
We have stayed in a great many five-star hotels and have never encountered anything approaching this at such a price point. A beautiful shell, with no hospitality inside it, and a management that appears to regard its guests as an inconvenience. We cannot, in good conscience, recommend it.
Viajero en grupo
Comentario: 5 jul. 2026
Alpine Sophistication
Beautiful hotel that combines Swiss and Asian design elements. Staff were all very helpful and personally attentive. Every time I asked where a restaurant was, the staff personally escorted me to the venue. The rooms are massive and the bathrooms are very impressive in terms of size and amenities. I was really impressed the amount closet and drawer space. I could easily unpack a months worth of clothes although I only stayed for two nights. The bed is excellent and on par with a Four Seasons bed. The Japanese restaurant is very good and worth the two Michelin stars but definitely for a special occasion. The main restaurant is also excellent for both breakfast and dinner. I note the expansive and unique cheese room. The spa facilities and treatments are top notch and again thoughtfully blend European and Asian elements.
Respuesta del hotel
Comentario: 9 jul. 2026
Dear Tkyrnr,
Thank you for taking the time to share your detailed impressions following your recent stay at The Chedi Andermatt.
We are truly delighted that your stay with us turned into such a memorable experience. It is a pleasure to hear that you enjoyed the unique harmony between Swiss and Asian design elements throughout our hotel, alongside the warm and attentive service provided by our team. It is also wonderful to know that their personal approach and genuine hospitality made you feel well taken care of from the very beginning. Furthermore, we are delighted that you enjoyed the spaciousness and comfort of our rooms, including the thoughtful details and amenities such as our Hästens beds. It is also a pleasure to hear that your culinary experiences at The Japanese Restaurant and The Restaurant, as well as the extensive selection within our Cheese Tower, ranked among the highlights of your visit.
Your kind words will be happily shared with our entire team !
We already look forward to welcoming you back to The Chedi Andermatt in the near future.
Sunny regards from Andermatt,
The Chedi Andermatt Team
Thank you for taking the time to share your detailed impressions following your recent stay at The Chedi Andermatt.
We are truly delighted that your stay with us turned into such a memorable experience. It is a pleasure to hear that you enjoyed the unique harmony between Swiss and Asian design elements throughout our hotel, alongside the warm and attentive service provided by our team. It is also wonderful to know that their personal approach and genuine hospitality made you feel well taken care of from the very beginning. Furthermore, we are delighted that you enjoyed the spaciousness and comfort of our rooms, including the thoughtful details and amenities such as our Hästens beds. It is also a pleasure to hear that your culinary experiences at The Japanese Restaurant and The Restaurant, as well as the extensive selection within our Cheese Tower, ranked among the highlights of your visit.
Your kind words will be happily shared with our entire team !
We already look forward to welcoming you back to The Chedi Andermatt in the near future.
Sunny regards from Andermatt,
The Chedi Andermatt Team
Muy buena ubicación
Gotthardstrasse 4, Andermatt, 6490, Suiza|A 0,12 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
Se permiten mascotas con un cargo adicional
Hay camas adicionales por un cargo extra, según el tamaño de la habitación.
The Chedi Andermatt: Preguntas frecuentes
¿Necesitás vuelos o un auto para tu viaje?
¿Sabías que podemos ayudarte a planificar el resto de tu viaje? Conseguí ofertas exclusivas y precios excelentes en vuelos y alquiler de autos.Vuelos
Alquiler de autos en Andermatt