Rock Edge Residence
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Datos rápidos
Check-in desde: | 13:00 |
|---|---|
Check-out antes de: | 10:00 |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
No fumadores
Acceso a Internet
Jardín
Rock Edge Residence: evaluaciones
Reseñas de 
Familia viajera
Comentario: 3 oct. 2019
Fecha de estadía: sep. 2019
Awesome view of Mahaweli River
We stayed there as a family of 10. The rooms were clean and spacious. Each room has water bottles, came with tea cups and tea sachets.
The water pressure in bathrooms were great too. The balcony was our favourite, windy and chilly. Great place to just have your tea and relax.
We were regretting a little since we only stayed there 1 night. The host Mr Sirinaga was really good to us. He kept the house clean. The furniture was locally made and the house was tastefully decorated. Highly recommended to stay here.
The water pressure in bathrooms were great too. The balcony was our favourite, windy and chilly. Great place to just have your tea and relax.
We were regretting a little since we only stayed there 1 night. The host Mr Sirinaga was really good to us. He kept the house clean. The furniture was locally made and the house was tastefully decorated. Highly recommended to stay here.
Viajero en grupo
Comentario: 19 ago. 2024
Fecha de estadía: ago. 2024
Complaint Regarding Unacceptable Experience During Perahera Season Stay
I had the worst experience at this property and strongly advise against staying here if you’re seeking a peaceful holiday. The accommodations were unsuitable, with no basic facilities or hospitality. The promises made by the host were not upheld. Below are some of the details of my stay and I have attached few pictures of necessary details.
Two of us girls stayed for 2 nights during the Perahera season. We chose this place based on a polite phone conversation, even cancelling another reservation. However, upon arrival, we were greeted by an unpleasant couple, with the woman being particularly arrogant.
We checked in around 9 pm and were immediately asked for the remaining payment before even settling in. The room had only one towel, and there was no hot water. When we raised the concern again, the lady told us that lukewarm water was their hot water, which came after keeping the showerhead open for about 15 minutes. However it never worked so we had to take cold showers during the entire stay.
We were promised free tea/coffee upon request for free of charge. But on the first day, we only received basic supplies without milk. The following morning, when we requested tea again, the lady rudely informed us that it was only complimentary for the first day. She even complained about the cost, despite the rate we paid.
We were also assured a late checkout until noon but were abruptly forced to leave by 10 am due to another booking, making us extremely uncomfortable.
To top it off, the property is in a remote location with no proper road access, making it completely unsafe. Due to heavy raining it was impossible to reach by car. I’ve attached photos of the road and other issues we faced during our stay.
If they can't provide the promised facilities, they shouldn't lie to customers about offering a different standard. This is not a holiday inn—it’s just a remote house with an average view and an unpleasant couple. NOT AT ALL RECOMMENDED.
Two of us girls stayed for 2 nights during the Perahera season. We chose this place based on a polite phone conversation, even cancelling another reservation. However, upon arrival, we were greeted by an unpleasant couple, with the woman being particularly arrogant.
We checked in around 9 pm and were immediately asked for the remaining payment before even settling in. The room had only one towel, and there was no hot water. When we raised the concern again, the lady told us that lukewarm water was their hot water, which came after keeping the showerhead open for about 15 minutes. However it never worked so we had to take cold showers during the entire stay.
We were promised free tea/coffee upon request for free of charge. But on the first day, we only received basic supplies without milk. The following morning, when we requested tea again, the lady rudely informed us that it was only complimentary for the first day. She even complained about the cost, despite the rate we paid.
We were also assured a late checkout until noon but were abruptly forced to leave by 10 am due to another booking, making us extremely uncomfortable.
To top it off, the property is in a remote location with no proper road access, making it completely unsafe. Due to heavy raining it was impossible to reach by car. I’ve attached photos of the road and other issues we faced during our stay.
If they can't provide the promised facilities, they shouldn't lie to customers about offering a different standard. This is not a holiday inn—it’s just a remote house with an average view and an unpleasant couple. NOT AT ALL RECOMMENDED.
Otro
Comentario: 18 ago. 2019
Fecha de estadía: ago. 2019
Winter Break
We spent nearly a month on two occasions at Rock Edge Residence during July and August. We wanted to spend some time in Sri Lanka during NZ winter and came across this place by accident. We spent two days initially and liked the place so much came back for two more weeks. Travelled around for few days and came for the rest of our stay in Sri Lanka.
Rock Edge is located on the side of a hill overlooking Mahaweli River. It has a splendid view of the river below and mountains around. There is an open balcony to sit and enjoy the view. It has four large rooms with ensuite, AC/ and own balcony except one room. It is very clean and totally private and if there are no other guests you will have the full use of the common areas, which are spacious. Even with guests present, you will have your privacy.
It is in close proximity to public transport and a “tuk tuk” is only a phone call away. There are tea/coffee making facilities and hosts will provide you with any meals if you require. However, I suggest that you go with some basic food items so that you are prepared.
Rock Edge is located on the side of a hill overlooking Mahaweli River. It has a splendid view of the river below and mountains around. There is an open balcony to sit and enjoy the view. It has four large rooms with ensuite, AC/ and own balcony except one room. It is very clean and totally private and if there are no other guests you will have the full use of the common areas, which are spacious. Even with guests present, you will have your privacy.
It is in close proximity to public transport and a “tuk tuk” is only a phone call away. There are tea/coffee making facilities and hosts will provide you with any meals if you require. However, I suggest that you go with some basic food items so that you are prepared.
Explorá la zona
Deveni Rajasinghe Mawatha 16/3E, Kandy, 20000, Sri Lanka|A 3,49 km del centro de la ciudad
Información útil
Los niños son bienvenidos en este hotel
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No se permiten mascotas
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