Grand Hyatt Singapore

Name: Grand Hyatt Singapore
Address: 10 Scotts Road, Cairnhill, Orchard Road, River Valley, Singapur, 228211, Singapur, Singapur, 228211, Singapur

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Datos rápidos

Check-in desde:	15:00
Check-out antes de:	12:00
Mascotas	No se permiten mascotas

Servicios

Wi-Fi

Estacionamiento

Aire acondicionado

Traslado aeroportuario

Piscina

Gimnasio

Más información sobre Grand Hyatt Singapore

Grand Hyatt Singapore

Welcome to Your Grand Living Room and Wellness Haven. Located in the heart of Orchard Road, Grand Hyatt Singapore features a collection of 699 refreshed guestrooms and suites that will offer a memorable, luxurious stay, as well as five unique dining...

Reseñas de

Mencionado por viajeros

Viajero de negocios

Comentario: 24 may. 2026

Had a great stay in Singapore

Wonderful central location. It’s completely renovated and everything was just perfect. The gym is fantastic and the pool area is very nice. Also the straits cafe is excellent for breakfast. Just perfect for a business trip. Nicely located in Orchard area.

Respuesta del hotel

Comentario: 24 may. 2026

Dear manojb914,
Thank you for your kind review! We’re delighted to hear that you had a great stay and enjoyed our central location, as well as the newly renovated facilities. It’s wonderful to know that the gym, pool area, and breakfast at StraitsKitchen helped make your business trip comfortable and enjoyable. We look forward to welcoming you back again soon!
Warm regards,
Timothy Parr, Hotel Manager

Pareja

Comentario: 24 ago. 2026

Fecha de estadía: ago. 2026

World of HYATT ( don’t feel of the Old HYATT)

As World of Hyatt member since 2016!!
As also Gold passport member since 2005 !
The hotel had spend thru fully revamped after 52,years of operation.
We did still enjoyed the ambiance n service quality of the past years compared to NOW!
We expected the hotel should well provided better service after going thru $$$ of refurbished rooms and facilities!
Changing of NEW faces of management & staffs won’t did any improvement as expected of Hyatt standard ( World of Hyatt)
Only good comments are the Straits Kitchen staffs which had provided friendly n courteous . Foods are still well maintained with good quality !
Bad comments for Front Desk n Concierge area - majority are new looks from the past ! Don’t feel welcome at the lobby by staffs - smiling are very costly !
They don’t even recognised regular guests of the hotel by name ! I believe we as a guests knows better of the Hyatt history than them!
Don’t feel to return again to stay after new looks of the hotel!
Management please train n drill the front staffs as they are ambassador of the entrance! NO WELCOME shows!
Stop being picky on foreign guests n local guests as ALL are paying the equal prices ! Local guests are more SP ( spending power ) than the tourists !
Only outlets can be recommended the STRAITS KITCHEN !
Hope this message to wake the Hospitality Industry !

Respuesta del hotel

Comentario: 24 ago. 2026

Dear JamesJabbar,
Thank you for sharing your candid feedback and for your many years of loyalty to Hyatt. We sincerely regret that your recent experience did not reflect the warm and welcoming service you have come to expect. Your comments have been shared with our leadership team for careful review and improvement. We appreciate your feedback and hope to have the opportunity to deliver a better experience in the future.
Warm regards,
Oscar Lee, Front Office Manager

Viajero anónimo

Comentario: 31 ago. 2026

Fecha de estadía: ago. 2026

Very happy with our stay. 2 nights 3 days. From breakfast to swimming, bedroom, bathroom, staff, services that we received, we are very satisfied.

Viajero anónimo

Comentario: 30 ago. 2026

Fecha de estadía: ago. 2026

The Grand Hyatt Singapore is conveniently located on Orchard Road and is generally well-maintained with plenty of excellent amenities. I especially enjoyed the wellness facilities and found the small garden with its water feature refreshing in the morning, though it became too hot and humid by the afternoon. However, the room was not well-cleaned when I first checked in, as I noticed some visible stains. Overall, it is a great property, but housekeeping attention to detail at arrival could be improved.

Viajero en grupo

Comentario: 27 ago. 2026

Fecha de estadía: ago. 2026

worst 5 star hotel ever! only design

Worst stay ever.
the staff did not allow me to check in at the club because they thought i did not have the status for it.
my room did not get cleaned 3/3 days either morning or night even when we asked at the reception to clean it.
When i asked the lady to clean the table at breakfast she said no i should do it my self.
i asked for a specific room was promised i got it at front desk but he lied i did not get that room when i called front desk they said they would call me back 1 hour later nothing went down to reception claimed they knew nothing.
expect to wait in the queue for reception at any time of the day.
never stay here
the design is great of the rooms that’s it.
i said this at checkout got nothing compensated not even glass of wine offered.

Respuesta del hotel

Comentario: 28 ago. 2026

Dear Dream06832907008,
Thank you for sharing your feedback. We sincerely apologize for the service shortcomings and inconsistencies you experienced throughout your stay. This falls below the standards we strive to provide, and your comments have been shared with our leadership team for careful review.. We appreciate your feedback and hope to have the opportunity to deliver a better experience in the future.
Warm regards,
Oscar Lee, Front Office Manager