Lotte Hotel Moscow
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | Se permiten mascotas con un cargo adicional |
Servicios
Más información sobre Lotte Hotel Moscow
Lotte Hotel Moscow
Location Lotte Hotel Moscow is located in Moscow, at the intersection of Novinsky Boulevard and the Garden Ring, near Arbat Street and close to the city's attractions.At the hotel The hotel features the Italian restaurant OVO, the Japanese restaurant MEGUMI, and The Lounge bar. Breakfast is served buffet-style. Guests have access to a private club lounge with a library, meeting rooms, and culinary presentations from the chef throughout the day. The Mandara Spa complex, featuring a swimming pool, sauna, hammam, and gym, is located on site. Complimentary high-speed Wi-Fi is available throughout the hotel, and secure parking is available for guests.Room amenities The hotel offers 300 rooms and suites. All rooms are equipped with a smart home system for controlling lighting, temperature, and curtains. The rooms feature a coffee machine, minibar, safe, TV, iron and ironing board, bed linens, and a pillow menu. The marble bathrooms are equipped with heated floors, a bidet, robes, towels, and toiletries.
Comentario: 6 jul. 2026
Fecha de estadía: jun. 2026
Very nice hotel
Respuesta del hotel
Comentario: 8 jul. 2026
Позвольте поблагодарить Вас за выбор отеля Лотте Москва!
Мы искренне рады, что пребывание с нами стало ярким и запоминающимся.
С нетерпением ждем новой возможности приветствовать Вас снова в стенах нашего отеля.
С уважением,
Ариадна Тихонова
Отдел по работе с гостями
Comentario: 4 may. 2026
Fecha de estadía: may. 2026
Combining comfort and service in the centre of Moscow
I would like to commend the level of service and professionalism of the staff. From the moment of meeting, cleaning rooms and serving restaurants. Special thanks to the restaurant administrator Alina for her attention to each guest, tactfulness and high level of service culture. I hope the hotel management appreciates that.
Respuesta del hotel
Comentario: 6 may. 2026
Позвольте поблагодарить Вас за выбор отеля Лотте Москва!
Мы искренне рады, что пребывание с нами стало ярким и запоминающимся.
С нетерпением ждем новой возможности приветствовать Вас снова в стенах нашего отеля.
С уважением,
Ариадна Тихонова
Отдел по работе с гостями
Comentario: 25 mar. 2026
Fecha de estadía: ene. 2026
Room service
Comentario: 12 ene. 2025
Fecha de estadía: ene. 2025
A very good hotel but with some issues
Location : very good touristy location , close to everything
Check in : good check in , but deposit either 10 k by card or 40k cash . Which is abit strange to be honest .
Staff : friendly staff but outdoor weaponized security and just general amount of security is abit eerie .
Gym : very good and great spa
Massage : I give it 3/5 . Friendly but very light and lacking passion massage not worth the price they charge you .
Room : great room with nice amenities but but the prices for mini bar is just pure robbery . Guys you charge like 600-700 rub for a waffle treat that cost 60-70 rub in the supermarket.
Breakfast: wonderful buffet 10/10 , but hard to find seats .
Biggest downsides : costly and pricy , and hotel guests . People who choose to stay here are your biggest concern . A big mix of people who might posses monetary means but lack good manners , education , culture , code of conduct , hence the ample amount of security . I do not envy the poor staff that has to manage these guests . Solely for that reason alone , I would pick other hotels . Thank you for your attention. God bless
Respuesta del hotel
Comentario: 25 ene. 2025
Thank you for sharing your impressions regarding your recent stay at LOTTE HOTEL MOSCOW. We appreciate your positive remarks about our prime location and the wonderful breakfast buffet.
We understand your concerns regarding the security measures in place; we aim to ensure the safety and comfort of all our guests. Your feedback regarding the deposit policy and mini bar pricing is valuable, and we will certainly take it into consideration as we strive to enhance our guest experience.
We regret to hear that the massage service did not meet your expectations and appreciate your comments about the ambiance in our facilities. We aim to provide a welcoming atmosphere, and your feedback will help us improve.
Thank you once again for your insights. We hope to welcome you back in the future for an even better experience.
Best regards,
LOTTE HOTEL MOSCOW
Comentario: 12 jul. 2025
Fecha de estadía: dic. 2024
Quality hotel
Excelente ubicación
Novinskiy Bul'var, 8, стр. 2, Central, Moscú, 121099, Rusia|A 2,87 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
Se permiten mascotas con un cargo adicional
Hay camas adicionales por un cargo extra, según el tamaño de la habitación.
