Abbey Hotel Golf & Spa
+ 63
Encontrá el mejor hotel en Redditch para tus fechas, por precio o preferencia
Compará ofertas para Abbey Hotel Golf & Spa en cientos de sitios, todo en un mismo lugar
Buscá una oferta con cancelación gratuita o calificaciones excelentes
Compará habitaciones y precios
Comparamos cientos de sitios para encontrar la mejor oferta
Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 11:00 |
Mascotas | Se permiten mascotas con un cargo adicional |
Servicios
Wi-Fi
Estacionamiento
Piscina
Gimnasio
Spa
Recepción las 24 horas
Más información sobre Abbey Hotel Golf & Spa
Abbey Hotel Golf & Spa
Kids Stay & Eat Free This Summer This summer, children aged 17 and under can stay free and enjoy complimentary meals from our Children's Menu when accompanied by a dining adult.
Reseñas de 
Viajero anónimo
Comentario: 14 ago. 2026
Fecha de estadía: ago. 2026
We stayed for two nights. One night was pre wedding day - we were offered an upgrade prior to our booking. All staff were really helpful and accommodating to our little girl. We had a large party for dinner and staff made this easy by sorting out an area for us to all sit by.
Viajero anónimo
Comentario: 14 ago. 2026
Fecha de estadía: ago. 2026
Attended the hotel for a wedding nearby, family room big and roomy. Giving lots of room to get ready when needed. Also having kids slots to use the pool was a nice touch and less intimidating. Would come back again if in area. Nice breakfast too
Familia viajera
Comentario: 11 ago. 2026
Needs a deep clean
Conveniently located, but the room we stayed in was very dirty and dusty, the bathroom and towel rail were gungy and not clean, toiletries were not fresh and there’s no lock on the bathroom door. It’s also very noisy and not relaxing - we were woken up before 7am by delivery vans arriving and unloading and beeping and staff loudly talking and walking through the corridor. The windows are old and don’t close properly so we could hear all noises from the car park and felt unsafe as there were no window locks..website makes it look amazing but it isn’t.
Respuesta del hotel
Comentario: 14 ago. 2026
Thank you for taking the time to share your feedback.
We're very sorry to hear that the cleanliness of your room and bathroom fell below the standard we expect. We also apologise for the issues you experienced with the toiletries, bathroom door, windows, and the noise from deliveries and activity around the hotel.
We understand how frustrating this must have been, particularly when you were hoping for a relaxing stay. Your comments have been shared with our housekeeping and maintenance teams so these areas can be reviewed.
We appreciate your honest feedback and hope we can have the opportunity to provide you with a much better experience in the future.
We're very sorry to hear that the cleanliness of your room and bathroom fell below the standard we expect. We also apologise for the issues you experienced with the toiletries, bathroom door, windows, and the noise from deliveries and activity around the hotel.
We understand how frustrating this must have been, particularly when you were hoping for a relaxing stay. Your comments have been shared with our housekeeping and maintenance teams so these areas can be reviewed.
We appreciate your honest feedback and hope we can have the opportunity to provide you with a much better experience in the future.
Pareja
Comentario: 8 ago. 2026
Awful, cant run a hotel & can’t even write a review
Wrote a review on their awful hotel, they then responded to my complaint with AI, please see the complaint, reply and the confirmation below:
I stayed at the Abbey Hotel last weekend after booking a room from Saturday to Monday. Before my stay, I emailed the hotel to explain that I would be unable to arrive on Saturday evening but would still be checking in on Sunday. While they couldn't offer a refund for the unused Saturday night, l completely understood and accepted that.
However, when I arrived at 1:00pm on Sunday, I was rudely informed by the receptionist that they had sold my room for the previous night and, as a result, I couldn't check in until 3:00pm.
Considering I had paid for the room from Saturday, I found this completely unacceptable. I had booked the room from Saturday onwards, so it should have been available for me upon arrival on Sunday.
I was attending a wedding that started at 2:30pm and had driven a long way to get there. I deliberately didn't wear my suit during the journey to avoid creasing it, but because we couldn't access our room, we were told we'd have to get changed in the public toilets instead. The toilets were frankly disgusting, with sticky floors that made it extremely unpleasant. We ended up arriving at the wedding late, stressed, and frustrated.
The rest of the day was enjoyable, but when we eventually got to our room, we found dead bugs in the bathroom and brown stains on the pillows (photo attached). The cleanliness was far below what I would expect, and it made for a very uncomfortable night's sleep.
After checking out and driving home, we realised a set of keys was missing. After calling the hotel four times before someone finally answered, we were told that my partner had actually left the keys on the reception desk when we first checked in. I cannot understand why nobody thought to tell us at the time, especially when they knew exactly which room we were staying in.
The following day, I had to make another long journey back to the hotel to collect the keys.
When I arrived, the same receptionist simply said,
"I thought they were your keys." That response summed up the complete lack of customer service we experienced throughout our stay.
Overall, this was an extremely disappointing experience. Being unable to access a room l'd already paid for, the poor cleanliness, and the lack of professionalism from the staff made what should have been an enjoyable wedding weekend unnecessarily stressful. I would not recommend staying here.
Reply:
Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and appreciate the opportunity to respond.
Please accept our sincere apologies for the issues you encountered during your stay. We understand how frustrating it must have been not to have access to your room upon arrival, particularly with a wedding to attend. We also regret the cleanliness issues you found in your room and are sorry that this affected your comfort.
We're equally disappointed to hear about the handling of your lost keys and that you felt let down by the level of customer service you received. This is not the standard we strive to deliver, and your comments have been shared with our reception, housekeeping, and management teams for review to help prevent similar situations in the future.
We sincerely apologise that your stay did not reflect the experience we aim to provide and thank you for bringing these matters to our attention.
It’s 100% AI reply, can’t even bother to reply properly, dreadful hotel, sell something I’ve paid for to someone else. DO NOT STAY HERE!
I stayed at the Abbey Hotel last weekend after booking a room from Saturday to Monday. Before my stay, I emailed the hotel to explain that I would be unable to arrive on Saturday evening but would still be checking in on Sunday. While they couldn't offer a refund for the unused Saturday night, l completely understood and accepted that.
However, when I arrived at 1:00pm on Sunday, I was rudely informed by the receptionist that they had sold my room for the previous night and, as a result, I couldn't check in until 3:00pm.
Considering I had paid for the room from Saturday, I found this completely unacceptable. I had booked the room from Saturday onwards, so it should have been available for me upon arrival on Sunday.
I was attending a wedding that started at 2:30pm and had driven a long way to get there. I deliberately didn't wear my suit during the journey to avoid creasing it, but because we couldn't access our room, we were told we'd have to get changed in the public toilets instead. The toilets were frankly disgusting, with sticky floors that made it extremely unpleasant. We ended up arriving at the wedding late, stressed, and frustrated.
The rest of the day was enjoyable, but when we eventually got to our room, we found dead bugs in the bathroom and brown stains on the pillows (photo attached). The cleanliness was far below what I would expect, and it made for a very uncomfortable night's sleep.
After checking out and driving home, we realised a set of keys was missing. After calling the hotel four times before someone finally answered, we were told that my partner had actually left the keys on the reception desk when we first checked in. I cannot understand why nobody thought to tell us at the time, especially when they knew exactly which room we were staying in.
The following day, I had to make another long journey back to the hotel to collect the keys.
When I arrived, the same receptionist simply said,
"I thought they were your keys." That response summed up the complete lack of customer service we experienced throughout our stay.
Overall, this was an extremely disappointing experience. Being unable to access a room l'd already paid for, the poor cleanliness, and the lack of professionalism from the staff made what should have been an enjoyable wedding weekend unnecessarily stressful. I would not recommend staying here.
Reply:
Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and appreciate the opportunity to respond.
Please accept our sincere apologies for the issues you encountered during your stay. We understand how frustrating it must have been not to have access to your room upon arrival, particularly with a wedding to attend. We also regret the cleanliness issues you found in your room and are sorry that this affected your comfort.
We're equally disappointed to hear about the handling of your lost keys and that you felt let down by the level of customer service you received. This is not the standard we strive to deliver, and your comments have been shared with our reception, housekeeping, and management teams for review to help prevent similar situations in the future.
We sincerely apologise that your stay did not reflect the experience we aim to provide and thank you for bringing these matters to our attention.
It’s 100% AI reply, can’t even bother to reply properly, dreadful hotel, sell something I’ve paid for to someone else. DO NOT STAY HERE!
Respuesta del hotel
Comentario: 9 ago. 2026
Thank you for your further comments.
We would like to clarify that a public review is not the same as submitting a formal complaint to the hotel. While we are always happy to respond to feedback posted on review platforms, if you would like your concerns to be formally investigated and addressed in detail, we would ask that you contact our General Manager directly.
You can contact Connor Goodwin at connor.goodwin@theabbeyhotel.co.uk. He will be happy to review the details of your stay and respond to your concerns directly.
We are sorry that your experience fell short of expectations and that our initial response did not make you feel that your concerns had been properly acknowledged.
We would like to clarify that a public review is not the same as submitting a formal complaint to the hotel. While we are always happy to respond to feedback posted on review platforms, if you would like your concerns to be formally investigated and addressed in detail, we would ask that you contact our General Manager directly.
You can contact Connor Goodwin at connor.goodwin@theabbeyhotel.co.uk. He will be happy to review the details of your stay and respond to your concerns directly.
We are sorry that your experience fell short of expectations and that our initial response did not make you feel that your concerns had been properly acknowledged.
Viajero en grupo
UK
Comentario: 8 ago. 2026
Perfect stay to celebrate a special birthday
Myself and my friend visited the Abbey Hotel on 7th August for a one night stay booked via spa seekers. This included a 2 course meal and breakfast.
From arrival to leaving we had an absolutely fantastic time. We were celebrating my friends 40th birthday and I mentioned this to the hotel after booking. When we arrived in the room, 40th birthday banners were up on the walls which was a lovely surprise. The room was clean and well equipped. Our time in the spa and pool was very relaxing, all the facilities were well maintained and clean. It was also very quiet and peaceful. On the evening we went for our meal in the hotel restaurant and were greeted by Charlotte who couldn’t do enough for us. She noted it was my friends birthday and brought us complimentary glasses of Prosecco to celebrate. The food was absolutely beautiful and there was plenty of it! The meal was finished by a beautifully decorated birthday plate prepared in the kitchen. We were served by both Charlotte and Alice D in the restaurant. Both of these members of staff chatted to us, made us feel at home and added to a fantastic stay at your hotel. They should both be commended for the extra attention to detail and the time they took to spend with us, and we felt like we were talking to friends! Breakfast the next morning was beautiful, plenty of choice and constantly refilled. All in all we were very happy with our stay and we wouldn’t hesitate to come back again!
From arrival to leaving we had an absolutely fantastic time. We were celebrating my friends 40th birthday and I mentioned this to the hotel after booking. When we arrived in the room, 40th birthday banners were up on the walls which was a lovely surprise. The room was clean and well equipped. Our time in the spa and pool was very relaxing, all the facilities were well maintained and clean. It was also very quiet and peaceful. On the evening we went for our meal in the hotel restaurant and were greeted by Charlotte who couldn’t do enough for us. She noted it was my friends birthday and brought us complimentary glasses of Prosecco to celebrate. The food was absolutely beautiful and there was plenty of it! The meal was finished by a beautifully decorated birthday plate prepared in the kitchen. We were served by both Charlotte and Alice D in the restaurant. Both of these members of staff chatted to us, made us feel at home and added to a fantastic stay at your hotel. They should both be commended for the extra attention to detail and the time they took to spend with us, and we felt like we were talking to friends! Breakfast the next morning was beautiful, plenty of choice and constantly refilled. All in all we were very happy with our stay and we wouldn’t hesitate to come back again!
Respuesta del hotel
Comentario: 9 ago. 2026
Thank you so much for your wonderful review.
We’re delighted to hear that you and your friend had such a fantastic stay celebrating her 40th birthday with us. We’re especially pleased that the birthday decorations in your room were a lovely surprise and that our team helped make the occasion feel special.
It’s fantastic to hear that you enjoyed the spa, pool, dinner and breakfast, and that everything was clean, relaxing and well presented.
We will certainly pass your kind words on to Charlotte and Alice D. They will be thrilled to know that their warmth, attention to detail and personal service helped make your celebration so memorable. We’re also pleased to hear about the birthday Prosecco and special dessert prepared by our kitchen team.
Thank you again for recognising our team and for choosing to celebrate such a special occasion with us. We would be delighted to welcome you both back for another stay in the future.
We’re delighted to hear that you and your friend had such a fantastic stay celebrating her 40th birthday with us. We’re especially pleased that the birthday decorations in your room were a lovely surprise and that our team helped make the occasion feel special.
It’s fantastic to hear that you enjoyed the spa, pool, dinner and breakfast, and that everything was clean, relaxing and well presented.
We will certainly pass your kind words on to Charlotte and Alice D. They will be thrilled to know that their warmth, attention to detail and personal service helped make your celebration so memorable. We’re also pleased to hear about the birthday Prosecco and special dessert prepared by our kitchen team.
Thank you again for recognising our team and for choosing to celebrate such a special occasion with us. We would be delighted to welcome you both back for another stay in the future.
Muy buena ubicación
The Abbey Hotel, Hither Green Ln, Dagnell End Rd, Redditch, B98 9BE, Reino Unido|A 1,7 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
11:00
Información útil
Se permiten mascotas con un cargo adicional
Hay camas adicionales sin cargo, según el tamaño de la habitación.
Abbey Hotel Golf & Spa: Preguntas frecuentes
¿Necesitás vuelos o un auto para tu viaje?
¿Sabías que podemos ayudarte a planificar el resto de tu viaje? Conseguí ofertas exclusivas y precios excelentes en vuelos y alquiler de autos.Vuelos
Alquiler de autos en Redditch