Hotel Prisma Cusco

Name: Hotel Prisma Cusco
Address: Matara 394, Cusco, 001, Perú, Cusco, Departamento del Cuzco, 001, Perú

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Datos rápidos

Check-in desde:	10:00
Check-out antes de:	10:30
Mascotas	No se permiten mascotas

Servicios

Wi-Fi

Estacionamiento

Traslado aeroportuario

Recepción las 24 horas

Restaurante

No fumadores

Más información sobre Hotel Prisma Cusco

Hotel Prisma Cusco

Hotel Prisma Cusco features a terrace, restaurant and bar in the centre of Cusco. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The accommodation provides a concierge service, a tour desk and currency exchange for guests.

Reseñas de

Mencionado por viajeros

Viajero en grupo

Comentario: 22 sep. 2025

Fecha de estadía: sep. 2025

Beautiful hotel close to shops and restaurants

This hotel is nice, clean and walking distance to shops and restaurants. The rooms are cute and feel authentic to Perú. The shower has hot water, there’s a restaurant onsite and the staff is super nice and helpful. There is a spa and souvenir shop on site as well. The room I was in had a large terrace which was very nice!

Viajero en grupo

Comentario: 22 nov. 2025

Fecha de estadía: nov. 2025

Hotel Prisma in Cusco Peru is sadly the worst, most gross hotel I’ve ever been to or had the misfortune of staying.

The staff at the Hotel Prisma were rude and un attentive. Rooms are dark, dirty, drafty and gross. The feeling of being exposed and not safe is overwhelming.

Viajero anónimo

Comentario: 2 jun. 2026

Fecha de estadía: may. 2026

The room has little place to store anything, even lay out a suitcase on a jack stand. Sewer gasses came up from the drains in the bathroom and smelled awful.
The included breakfast was hot dog and virtually empty wontons. Pretty basic.
The elevator broke down several times over my 4 day stay. Not easy walking down suitcases from the 4th floor on checkout.
I’m sure backpackers wouldn’t mind this place. Reasonably priced and still within the historic district. Would I stay here again? Yeah….no.

Viajero solo

Comentario: 27 may. 2026

Fecha de estadía: may. 2026

You pay the top price as a solo traveler and get the worst room without daylight

For a solo traveller with a disability, the rooms are not ok. Some solo travelers were given a room with 2 beds, others with 1 bed. The first night in room 212 was doable, there was still a bench where your suitcase can sit and had daylight. Room 213 has no window, just a window to the hall inside, where everyone walks past. This makes you feel unsafe. In addition, the room is so small that the suitcase can only be on the bed. Little room to sleep, then.

Viajero en grupo

Comentario: 28 abr. 2026

Fecha de estadía: abr. 2026

Very tired hotel, clean but feels more like a hostel

Only stayed at this place as it was part of a G Adventures tour. First night was awful. Kept awake with noise from the service area. Asked to be moved the following day due to noise and that the safe that we had reported the previous day that was not working had still not been addressed. We were moved to the 5th floor which is better than the 2nd for noise.
Breakfast is best described as edible and basic. Constantly running out of items and we had to ask staff to replace. Whilst staff brought what we asked for, I do not feel you should have to keep asking for milk to be replaced, coffee cups to be replaced, butter and serviettes etc.
Some staff were polite, others were indifferent. If I am honest it felt more like a hostel than a hotel. The hotel is dated and tired. The cleaners do a very good job keeping the place clean but really the hotel needs to be refurbished. Even got stuck in the lift which was a first for us! Fortunately this was our last day as if it wasn't we would not be using the lift again after that experience.
In terms of positives, it's a good location for the historical centre but you pay a price for noise. As per previous comment, the hotel was very clean and I think the cleaners do a very good job making the best of this very tired hotel......

Ubicación

3,9

Matara 394, Cusco, 001, Perú|A 0,74 km del centro de la ciudad

Check-in y check-out

Check-in desde:

10:00

Check-out antes de:

10:30

Información útil

Mascotas

No se permiten mascotas

Información importante sobre la ciudad

In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).

Camas adicionales

Hay camas adicionales por un cargo extra, según el tamaño de la habitación.