W Amsterdam
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | Se permiten mascotas con un cargo adicional |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Piscina
Gimnasio
Spa
Más información sobre W Amsterdam
W Amsterdam
W Amsterdam offers guest rooms, suites and a heated wet deck rooftop pool in the city centre of Amsterdam, just off Dam Square. Guests can enjoy the fantastic W lounge rooftop offering stunning view on the city, a multi-awards AWAY Spa and FIT Gym.
Reseñas de 
Pareja
Comentario: 21 abr. 2026
Fecha de estadía: abr. 2026
Unforgettable stay - Amazing team. That’s signature W!
We came to Amsterdam to celebrate our anniversary and, as loyal Marriott guests and true W lovers, W Amsterdam was our first choice. From the moment we arrived, everything felt like a wow. The room setup, the upgrade, the welcome — flawless. Huge thanks to W Insiders Melanie & Ignacia for making it extra special. We truly felt at home, away from home. Special appreciation to GM Mr. Oliver Kesseler for his warm and gracious touch.
The location is unbeatable — right in the heart of the city, surrounded by stylish cafés, great restaurants, shopping spots, and designer boutiques. Everything is within walking distance, including Central Station, and the tram is just steps away, making our stay incredibly convenient.
For our anniversary dinner, we chose The Duchess, located in the Bank building where we stayed — and it was just as exceptional. The team was incredibly welcoming and professional, the food was delicious, and the chocolate bomb was an unforgettable finale.
An unforgettable stay — we’ll definitely be back very soon. W Amsterdam team — you turned our anniversary into a full-on wow moment. Thank you ✨
The location is unbeatable — right in the heart of the city, surrounded by stylish cafés, great restaurants, shopping spots, and designer boutiques. Everything is within walking distance, including Central Station, and the tram is just steps away, making our stay incredibly convenient.
For our anniversary dinner, we chose The Duchess, located in the Bank building where we stayed — and it was just as exceptional. The team was incredibly welcoming and professional, the food was delicious, and the chocolate bomb was an unforgettable finale.
An unforgettable stay — we’ll definitely be back very soon. W Amsterdam team — you turned our anniversary into a full-on wow moment. Thank you ✨
Respuesta del hotel
Comentario: 23 abr. 2026
Dear narutigli,
Thank you for such a heartfelt and glowing review !
We are truly honored that you chose W Amsterdam to celebrate such a special occasion as your anniversary, and even more grateful for your loyalty to Marriott and your love for the W brand.
It brings us immense joy to know that from arrival to departure, your experience felt flawless. from the room setup and upgrade to the welcome touches that made you feel at home, away from home. Your kind words for our W Insiders, Melanie and Ignacia, will absolutely be shared, and they will be thrilled to know they helped create unforgettable moments for you.
Thank you as well for recognizing Mr. Oliver Kesseler, whose genuine care and attention truly reflect the spirit of our team. We are delighted that you enjoyed our unbeatable central location and that celebrating your anniversary at The Duchess was a highlight, especially ending the evening with our signature chocolate bomb.
Your closing words truly mean the world to us. Creating “full‑on wow moments” is exactly what we strive for, and we cannot wait to welcome you back very soon for another unforgettable stay.
Warm regards,
Apolline
Duty Manager
Thank you for such a heartfelt and glowing review !
We are truly honored that you chose W Amsterdam to celebrate such a special occasion as your anniversary, and even more grateful for your loyalty to Marriott and your love for the W brand.
It brings us immense joy to know that from arrival to departure, your experience felt flawless. from the room setup and upgrade to the welcome touches that made you feel at home, away from home. Your kind words for our W Insiders, Melanie and Ignacia, will absolutely be shared, and they will be thrilled to know they helped create unforgettable moments for you.
Thank you as well for recognizing Mr. Oliver Kesseler, whose genuine care and attention truly reflect the spirit of our team. We are delighted that you enjoyed our unbeatable central location and that celebrating your anniversary at The Duchess was a highlight, especially ending the evening with our signature chocolate bomb.
Your closing words truly mean the world to us. Creating “full‑on wow moments” is exactly what we strive for, and we cannot wait to welcome you back very soon for another unforgettable stay.
Warm regards,
Apolline
Duty Manager
Viajero anónimo
Comentario: 4 may. 2026
Fecha de estadía: abr. 2026
Rex (waiter) and Zoe (reception) was superb. Great breakfast, with industry-bad scrambled eggs. Nice spa, but staff should empty trash bins and keep up to standard.
But overall VERY NICE. Will return.
But overall VERY NICE. Will return.
Pareja
US
Comentario: 20 abr. 2026
Fecha de estadía: abr. 2026
Difficult Check In process and poorly trained staff
Our Check in experience was horrendous. The initial person we dealt with was very poorly trained and gave us misinformation. The hotel is undergoing renovations and is a bit of mess. The management staff is attentive and our issues were resolved but it took quite some time for a resolution to occur.
The "lounge" on the top floor is not worth the effort. The staff is officious and getting a drink takes quite some time. However, the view is quite nice.
The hotel breakfast is terrific, and the morning staff couldn't be more attentive and pleasant.
The "lounge" on the top floor is not worth the effort. The staff is officious and getting a drink takes quite some time. However, the view is quite nice.
The hotel breakfast is terrific, and the morning staff couldn't be more attentive and pleasant.
Respuesta del hotel
Comentario: 23 abr. 2026
Dear KateR41,
Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We truly regret that your arrival experience was not as smooth or welcoming as it should have been. First impressions matter greatly, and we sincerely apologize for the misinformation and frustration you encountered during check‑in. While we are glad to hear that our management team was ultimately able to resolve your concerns, we regret that this took longer than expected.
We would like to kindly clarify that the hotel is not currently undergoing renovations. We also appreciate your candid comments regarding the rooftop lounge. While we are pleased that you enjoyed the view, we regret that the service did not meet expectations, and your feedback has been shared with the relevant team for review and improvement.
On a more positive note, we are delighted to hear that you enjoyed our breakfast offering and that our morning team made you feel well cared for. Your kind words will certainly be shared with them, as they take great pride in delivering attentive and warm service.
Thank you again for your feedback, which we value greatly as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.
Warm regards,
Apolline
Duty Manager
Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We truly regret that your arrival experience was not as smooth or welcoming as it should have been. First impressions matter greatly, and we sincerely apologize for the misinformation and frustration you encountered during check‑in. While we are glad to hear that our management team was ultimately able to resolve your concerns, we regret that this took longer than expected.
We would like to kindly clarify that the hotel is not currently undergoing renovations. We also appreciate your candid comments regarding the rooftop lounge. While we are pleased that you enjoyed the view, we regret that the service did not meet expectations, and your feedback has been shared with the relevant team for review and improvement.
On a more positive note, we are delighted to hear that you enjoyed our breakfast offering and that our morning team made you feel well cared for. Your kind words will certainly be shared with them, as they take great pride in delivering attentive and warm service.
Thank you again for your feedback, which we value greatly as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.
Warm regards,
Apolline
Duty Manager
Familia viajera
Comentario: 17 abr. 2026
Fecha de estadía: mar. 2026
Bad experience, highly not recommended
Awful hotel. Rooms are designed super weird, zero thought put into anything. Service is bad from front desk, management, and housekeeping. Front desk offers to email invoice instead of print, and then never emails it, and they don’t upload it to view in the Bonvoy app. They don’t award Bonvoy points properly and then block your email address when you inquire about missing points. Only positive is the room service and breakfast people are great. But I don’t recommend this hotel. Much better options for much lower prices nearby.
Respuesta del hotel
Comentario: 23 abr. 2026
Dear T6656ABandrewc,
Thank you for taking the time to share your feedback. We are truly sorry to read about your disappointment and that your experience with us did not meet your expectations. This is certainly not the level of service or attention we strive to deliver, and we regret the frustration this caused during your stay.
Your comments regarding room design, service interactions, invoicing, and Bonvoy points handling are taken very seriously. These matters have been shared with our management team, as they highlight areas where we must improve to better support our guests before, during, and after their stay.
We are pleased to hear that you had a positive experience with our room service and breakfast teams, and we sincerely thank you for recognizing their efforts.
We would truly appreciate the opportunity to review your experience in more detail and work toward making things right. Should you be willing, we kindly invite you to reach out to us at dutymanager@wamsterdam.com directly so we can properly address your concerns and follow up accordingly.
Thank you again for your feedback, which is invaluable to us as we continue to improve.
Warm regards,
Apolline
Duty Manager
Thank you for taking the time to share your feedback. We are truly sorry to read about your disappointment and that your experience with us did not meet your expectations. This is certainly not the level of service or attention we strive to deliver, and we regret the frustration this caused during your stay.
Your comments regarding room design, service interactions, invoicing, and Bonvoy points handling are taken very seriously. These matters have been shared with our management team, as they highlight areas where we must improve to better support our guests before, during, and after their stay.
We are pleased to hear that you had a positive experience with our room service and breakfast teams, and we sincerely thank you for recognizing their efforts.
We would truly appreciate the opportunity to review your experience in more detail and work toward making things right. Should you be willing, we kindly invite you to reach out to us at dutymanager@wamsterdam.com directly so we can properly address your concerns and follow up accordingly.
Thank you again for your feedback, which is invaluable to us as we continue to improve.
Warm regards,
Apolline
Duty Manager
Pareja
Comentario: 10 abr. 2026
Fecha de estadía: abr. 2026
disgusting dirty and facility and cheating guests
The reception tried to cheat us on arrival with different room rate that in the reservation and re-confirmed it. Only when I found a proof of previous price, they gave up.
Checking took around 15 minutes. The staff completely lost, unprofessional.
Dirty room, very small. Later we were cheated with another surprise- upgraded room was not upgraded for free, but tried to use my voucher for incorrect upgrade.
Restaurant, the ambience music resembles more brothel house. The service almost not existing, food so so.
Absolutely the place to be avoided at all costs.
Checking took around 15 minutes. The staff completely lost, unprofessional.
Dirty room, very small. Later we were cheated with another surprise- upgraded room was not upgraded for free, but tried to use my voucher for incorrect upgrade.
Restaurant, the ambience music resembles more brothel house. The service almost not existing, food so so.
Absolutely the place to be avoided at all costs.
Respuesta del hotel
Comentario: 13 abr. 2026
Dear JaroslawS,
Thank you for taking the time to share your feedback. We were very sorry to hear about the experience you described at checkout, as this is far from the service and hospitality we strive to provide.
Although we were pleased to speak with you upon checkout and address your concerns directly, I would still like to reiterate our sincere apologies here. I understand how frustrating it must have been to encounter discrepancies with your room rate and upgrade, as well as delays during check‑in. Please be assured that our team would never intentionally attempt to mislead or overcharge any guest. Transparency and integrity are fundamental to how we operate, and I regret that your experience suggested otherwise.
I am also sorry that the room condition and your restaurant experience did not meet expectations. This is certainly not the impression we want to leave, and your comments have been shared with our leadership team to ensure these issues are followed up on.
We hope that the gestures made during your departure demonstrated our commitment to making things right and to restoring your confidence in us.
Thank you again for your feedback. We truly hope to have the opportunity to welcome you back for a much improved and seamless stay.
Warm regards,
Apolline
Duty Manager
Thank you for taking the time to share your feedback. We were very sorry to hear about the experience you described at checkout, as this is far from the service and hospitality we strive to provide.
Although we were pleased to speak with you upon checkout and address your concerns directly, I would still like to reiterate our sincere apologies here. I understand how frustrating it must have been to encounter discrepancies with your room rate and upgrade, as well as delays during check‑in. Please be assured that our team would never intentionally attempt to mislead or overcharge any guest. Transparency and integrity are fundamental to how we operate, and I regret that your experience suggested otherwise.
I am also sorry that the room condition and your restaurant experience did not meet expectations. This is certainly not the impression we want to leave, and your comments have been shared with our leadership team to ensure these issues are followed up on.
We hope that the gestures made during your departure demonstrated our commitment to making things right and to restoring your confidence in us.
Thank you again for your feedback. We truly hope to have the opportunity to welcome you back for a much improved and seamless stay.
Warm regards,
Apolline
Duty Manager
Excelente ubicación
Spuistraat 175, Centrum, Ámsterdam, 1012 VN, Países Bajos|A 0,45 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
Los niños son bienvenidos en este hotel
17 años o menos
$ 138.091 (EUR80) por persona por noche
2 años o menos
Gratis
Se permiten mascotas con un cargo adicional
Desayuno disponible
Opciones de desayuno
Desayuno americano, Desayuno continental
Precio del desayuno
$ 60.415 (≈EUR 35)/persona
Horarios de desayuno
07:00 - 11:00 desde Lunes hasta Domingo
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform W Amsterdam of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Please note only in the suite an extra bed can be placed upon request, and the extra charge is 80 EUR. A baby cot is available free of charge upon request. WiFi can be upgraded to High Speed WiFi, however charges are applicable. Please note that the credit card used for booking must be valid for the entire stay. Please present the credit card used to make this reservation upon check-in at the hotel. Please note that debit and Credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Availability is not guaranteed for guests who failed to show on the original arrival date. The room will be released at midnight (local time) and the availability is not guaranteed the next day. Please note that guests have to reserve access to the swimming pool and hot tubs within the AWAY Spa, prior their visit to the spa. All guests can visit the swimming pool and hot tubs of AWAY Spa for a maximum of 1.5 hours. Please note that access to the spa, swimming pool and fitness area are restricted to guests under 16 years of age. Children below 16 years old can use the wet area accompanied by an adult who signs a disclaimer for them and after making a reservation every day between 9 am and 11am
Este hotel acepta los siguientes métodos de pago:
Cash
W Amsterdam: Preguntas frecuentes
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