Maison Tulum
+ 70
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Wi-Fi
Aire acondicionado
Traslado aeroportuario
Spa
Recepción las 24 horas
Restaurante
Maison Tulum: evaluaciones
Reseñas de 
Familia viajera
Comentario: 11 jul. 2026
Fecha de estadía: jul. 2026
A gem of a hotel in the heart of Tulum and an unforgettable service!
We want to give a very special thank you to Guillermo, an exceptionally helpful and special person who made our stay extraordinary. When we praised his incredible work, he commented with total simplicity that he is just another employee; that detail demonstrates the immense humility of his character, as he is a genuine and humble man to the core. With a human team like this, it does not surprise us at all that this hotel is so well rated and occupies a place of honor among the most recommended places to stay in this corner of Mexico. He is a tireless worker, and I sincerely hope that one day they promote him to General Manager of all the properties of the Maison brand. You deserve it, Guillermo! You already have an open invitation to visit us in our city, so do not hesitate to look for us when you arrive in Vancouver.
Our family of four enjoyed exploring every corner of the hotel very much, appreciating the beautiful decorations and the unique details that give the place so much personality. Furthermore, the location is unbeatable: it is in the heart of the city center, right next to the main market, which makes everything super accessible.
We hope with all our hearts to return soon someday. Totally recommended!
We want to dedicate a very special thank you to Guillermo, an exceptionally helpful and special person who made our stay extraordinary. When we praised his incredible work, he told us with complete simplicity that he is just another employee; that detail shows the immense humility of his character, as he is a genuine man and humble to the core. With a team like this, we are not at all surprised that this hotel is so highly rated and occupies a place of honor among the most recommended places to stay in this corner of Mexico. He is a tireless worker, and I sincerely hope that one day he is promoted to General Manager of all the properties under the Maison brand. You deserve it, Guillermo! You already have an open invitation to visit us in our city, so do not hesitate to look us up when you arrive in Vancouver.
Our family of four really enjoyed exploring every corner of the hotel, appreciating the beautiful decorations and unique details that give the place so much personality. Furthermore, the location is unbeatable: it is right in the heart of the city center, right next to the main market, which makes everything super accessible.
We hope with all our hearts to return soon someday. Totally recommended!
Our family of four enjoyed exploring every corner of the hotel very much, appreciating the beautiful decorations and the unique details that give the place so much personality. Furthermore, the location is unbeatable: it is in the heart of the city center, right next to the main market, which makes everything super accessible.
We hope with all our hearts to return soon someday. Totally recommended!
We want to dedicate a very special thank you to Guillermo, an exceptionally helpful and special person who made our stay extraordinary. When we praised his incredible work, he told us with complete simplicity that he is just another employee; that detail shows the immense humility of his character, as he is a genuine man and humble to the core. With a team like this, we are not at all surprised that this hotel is so highly rated and occupies a place of honor among the most recommended places to stay in this corner of Mexico. He is a tireless worker, and I sincerely hope that one day he is promoted to General Manager of all the properties under the Maison brand. You deserve it, Guillermo! You already have an open invitation to visit us in our city, so do not hesitate to look us up when you arrive in Vancouver.
Our family of four really enjoyed exploring every corner of the hotel, appreciating the beautiful decorations and unique details that give the place so much personality. Furthermore, the location is unbeatable: it is right in the heart of the city center, right next to the main market, which makes everything super accessible.
We hope with all our hearts to return soon someday. Totally recommended!
Pareja
IN
Comentario: 21 jul. 2026
Quite average - I would not stay here again
This hotel is aesthetically beautiful, with lots of greenery, plants, and a lovely terrace that creates a charming atmosphere. Unfortunately, beyond that, there wasn't much else that stood out.
One of the biggest drawbacks was the steep staircase leading to the rooms. As international travellers with large suitcases, carrying our luggage up and down was quite difficult.
The rooms themselves were very average. The beds were rickety and squeaked with every movement. The bathrooms were in poor condition and definitely in need of renovation. The shower didn't function properly, with water spraying in multiple directions with no hot water at all, and the sink was so small that it was inconvenient to use. The air conditioning in one of my friend's rooms also stopped working, and unfortunately, the hotel wasn't able to fix it during our stay.
Overall, the hotel is in need of a significant upgrade to match the beauty of its outdoor spaces.
The highlight of our stay was the restaurant attached to the hotel. The food was excellent, the service was outstanding, and every meal we had there was delicious.
One of the biggest drawbacks was the steep staircase leading to the rooms. As international travellers with large suitcases, carrying our luggage up and down was quite difficult.
The rooms themselves were very average. The beds were rickety and squeaked with every movement. The bathrooms were in poor condition and definitely in need of renovation. The shower didn't function properly, with water spraying in multiple directions with no hot water at all, and the sink was so small that it was inconvenient to use. The air conditioning in one of my friend's rooms also stopped working, and unfortunately, the hotel wasn't able to fix it during our stay.
Overall, the hotel is in need of a significant upgrade to match the beauty of its outdoor spaces.
The highlight of our stay was the restaurant attached to the hotel. The food was excellent, the service was outstanding, and every meal we had there was delicious.
Pareja
Comentario: 12 ene. 2026
Fecha de estadía: ene. 2026
‼️Scam‼️
!! Avoid SCAM !!
In Booking they have picture of the breakfast INCLUD
quiet amazing picture...
When we arrived no breakfast only 2 slices of bread they call it "continental breakfast ".
•..
And the noice you can't sleep!!
Only good point Guilermo !
For the same price you have better option with True breakfast!!
In Booking they have picture of the breakfast INCLUD
quiet amazing picture...
When we arrived no breakfast only 2 slices of bread they call it "continental breakfast ".
•..
And the noice you can't sleep!!
Only good point Guilermo !
For the same price you have better option with True breakfast!!
Viajero anónimo
Comentario: 10 abr. 2026
Fecha de estadía: abr. 2026
Fantastic hide away with lots of art in the building and decoration between lots of trees. Nice roof terrace for breakfast. Very close to city centre and dive shop.
Viajero en grupo
Comentario: 21 mar. 2026
Fecha de estadía: mar. 2026
it could be definitely better!
pros
manager super helpful and available with plenty of the city recommendations + transportations
cute apartments with amazing decoration
cons
lack of cleaning (dirty room and same towel (one for each person) for 6 days!
no fridge for keeping the water bottle cold in one of the rooms with temperatures reaching 30 degree
leaking from the roof inside the room when it was raining
breakfast only coffee, jam, butter and bread!!! ah! and one apple :(
noisy during night!
no strong WiFi in the upstairs rooms
20 minutes driving from the popular beach
shower was not strong enough
manager super helpful and available with plenty of the city recommendations + transportations
cute apartments with amazing decoration
cons
lack of cleaning (dirty room and same towel (one for each person) for 6 days!
no fridge for keeping the water bottle cold in one of the rooms with temperatures reaching 30 degree
leaking from the roof inside the room when it was raining
breakfast only coffee, jam, butter and bread!!! ah! and one apple :(
noisy during night!
no strong WiFi in the upstairs rooms
20 minutes driving from the popular beach
shower was not strong enough
Explorá la zona
Calle MZ 13 Lote 4 Norte Centro, C. Alfa Sur, Tulum, 77780, México|A 0,44 km del centro de la ciudad
Información útil
Los niños son bienvenidos en este hotel
Todas las edades
$ 34.663 (MXN390,95) por persona por noche
Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.
No se permiten mascotas
Desayuno disponible
Opciones de desayuno
Desayuno occidental
Horarios de desayuno
04:00 - 10:30 desde Lunes hasta Domingo
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Check-in is from 15:00 h to 23:00 h. Out of time guests must contact the hotel to advise.
Este hotel acepta los siguientes métodos de pago:
Cash
Maison Tulum: Preguntas frecuentes
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