City Express by Marriott Ciudad Obregón
+ 85
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 13:00 |
Mascotas | No se permiten mascotas |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Gimnasio
Recepción las 24 horas
No fumadores
Más información sobre City Express by Marriott Ciudad Obregón
City Express by Marriott Ciudad Obregón
This modern hotel is located in Ciudad Obregon’s hotel zone. It features air-conditioned accommodation with free Wi-Fi and continental breakfast. Free on-site parking and a shuttle service are available.
Reseñas de 
Viajero anónimo
Comentario: 3 abr. 2026
Fecha de estadía: mar. 2026
Oscar was the best. He made everything wonderful. If it weren't for Oscar, I might have cried.
Viajero de negocios
Comentario: 26 jun. 2026
Fecha de estadía: jun. 2026
DO NOT RECOMMEND
Stayed here for 1 night for business. Do not let the good reviews or nice looking photos fool you as this hotel was a not what I had expected.
It is old and could use a renovation top to bottom. It looks like it was an old, private hotel before and Marriott came and bought it and just changed the signs.
Pros:
Good location
Free breakfast although I did not try it.
Fast, reliable WIFI
Cons:
Staff was inefficient at check-in. I had made online reservations for 2 rooms but since both were under my name, it took some time to change one of the rooms’ names for the other person who was going to pay separately. Also, no recognition of Bonvoy status. The hotel is plastered with the Marriott brand but seems like the workers there have no clue how the loyalty system works.
Rooms are old and did not feel clean due to the outdated feel to it.
Walls are thin so you can hear every noise
Both elevators were not working at one point. They felt very old.
When I was in my room, a staff tried entering 2x. I had my secondary lock on so they could not enter and that should have been a sign that someone was occupying the room since you cannot lock the door from the outside. The first time, I did not answer and she closed the door. Then she tried again, and at that point I opened the door and asked what was going on. All she did was apologize and walked away. No idea what it was about.
Do not get a room on the 2nd floor as the hallway opens up to the front desk and lobby. It can be noisy.
In the evening, many of us watched the Mexico World Cup match from the lobby. We can see there were some drinks and snacks left out at first, but when we had arrived, most of it was empty and it was only halftime. Would have been courteous if staff recognized that and re-filled everything. Yet they just sat at the front desk doing nothing.
I would not recommend this hotel. There is a Holiday Inn close by that has better reviews, so I would stay there next time.
It is old and could use a renovation top to bottom. It looks like it was an old, private hotel before and Marriott came and bought it and just changed the signs.
Pros:
Good location
Free breakfast although I did not try it.
Fast, reliable WIFI
Cons:
Staff was inefficient at check-in. I had made online reservations for 2 rooms but since both were under my name, it took some time to change one of the rooms’ names for the other person who was going to pay separately. Also, no recognition of Bonvoy status. The hotel is plastered with the Marriott brand but seems like the workers there have no clue how the loyalty system works.
Rooms are old and did not feel clean due to the outdated feel to it.
Walls are thin so you can hear every noise
Both elevators were not working at one point. They felt very old.
When I was in my room, a staff tried entering 2x. I had my secondary lock on so they could not enter and that should have been a sign that someone was occupying the room since you cannot lock the door from the outside. The first time, I did not answer and she closed the door. Then she tried again, and at that point I opened the door and asked what was going on. All she did was apologize and walked away. No idea what it was about.
Do not get a room on the 2nd floor as the hallway opens up to the front desk and lobby. It can be noisy.
In the evening, many of us watched the Mexico World Cup match from the lobby. We can see there were some drinks and snacks left out at first, but when we had arrived, most of it was empty and it was only halftime. Would have been courteous if staff recognized that and re-filled everything. Yet they just sat at the front desk doing nothing.
I would not recommend this hotel. There is a Holiday Inn close by that has better reviews, so I would stay there next time.
Respuesta del hotel
Comentario: 30 jun. 2026
Agradecemos el tiempo que se ha tomado para compartir sus valiosos comentarios, lamentamos profundamente que su experiencia no haya sido satisfactoria en esta ocasión, Notamos que tenemos áreas de oportunidad las cuales abordamos de manera inmediata para mejorar la estancia de cada uno de nuestros huéspedes, su comentario nos ha aportado bastante claridad sobre los puntos urgentes que debemos mejorar, del mismo agradecemos su reseña sobre las cualidades que logró encontrar en nuestra propiedad. Reiteramos nuestras más sinceras disculpas, y aseguramos que trabajaremos en cambiar de inmediato sobre todo el servicio de nuestro staff ya que brindar un servicio de confort y calidad a todos ustedes es nuestra principal misión.
Viajero anónimo
Comentario: 14 mar. 2026
Fecha de estadía: mar. 2026
Your staff should have known to check hotel records when I showed that I had paid for two rooms. After a couple of hours, finally your people figured out that the second room was reserved for my god-daughter, since expedia.com asked for the names of who would be in each room. There was unnecessary stress for all concerned.
Viajero solo
Comentario: 11 mar. 2026
Fecha de estadía: mar. 2026
A lot of maintenance is missing.
I stayed 3 nights, the reception staff very friendly, the reception looked pretty decent.
The problem was when I left the elevator to the room; the hotel looks quite old, it lacks quite a lot of maintenance, the walls look dirty, in the same room, even though the room was clean, it gave an image of old and careless, from the bathroom came a smell of terrible pipe, I regretted having paid for my full stay , as I was given the option to pay per night, I had never stayed in a city express and if it was a pleasant experience. Additional, the room service staff, spends knocking on the door at 8:00 in the morning asking if that day I leave the haha room is a terrible detail, since surely they have the data, the check out is at 1:00 PM, if I had been asleep at that time, bye sleep.
A big plus is the parking and of course the location.
The problem was when I left the elevator to the room; the hotel looks quite old, it lacks quite a lot of maintenance, the walls look dirty, in the same room, even though the room was clean, it gave an image of old and careless, from the bathroom came a smell of terrible pipe, I regretted having paid for my full stay , as I was given the option to pay per night, I had never stayed in a city express and if it was a pleasant experience. Additional, the room service staff, spends knocking on the door at 8:00 in the morning asking if that day I leave the haha room is a terrible detail, since surely they have the data, the check out is at 1:00 PM, if I had been asleep at that time, bye sleep.
A big plus is the parking and of course the location.
Respuesta del hotel
Comentario: 30 jun. 2026
Agradecemos el tiempo que se ha tomado para compartir sus valiosos comentarios, lamentamos profundamente que su experiencia no haya sido satisfactoria en esta ocasión, Revisamos los puntos comentados y trabajamos en un plan de acción inmediato para corregirlos. Ofrecer un servicio ameno y de calidad es nuestro principal objetivo
Viajero anónimo
Comentario: 29 nov. 2025
Fecha de estadía: nov. 2025
Room was clean, staff were very friendly and helpful. Hotel need interior remodeling, especially the carpet, it looks 10-15 years old. Would stay there again.
Excelente ubicación
Av. Miguel Alemán 901 Norte, Real del Sol, Ciudad Obregón, 85010, México|A 2,43 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
13:00
Información útil
No se permiten mascotas
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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