Cititel Express Ipoh
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Más información sobre Cititel Express Ipoh
Cititel Express Ipoh
Located in Ipoh, within 1.4 km of Ipoh Parade and 7 km of AEON Mall Kinta City, Cititel Express Ipoh provides accommodation with a restaurant and free WiFi throughout the property as well as free private parking for guests who drive.
Comentario: 24 mar. 2026
Fecha de estadía: mar. 2026
Comentario: 29 dic. 2025
Fecha de estadía: dic. 2025
Shocking Lack of Service and Hygiene – Would Not Recommend
Room cleanliness was unacceptable—beds were dirty, bedsheets were worn, and the room telephone was not working. I was informed that housekeeping was already off duty and that security would handle bedsheet changes, which is not acceptable for a 3-star hotel.
Front desk handling lacked empathy and problem-solving, with issues being justified strictly as “following SOP” rather than focusing on guest experience. Management was also unavailable when escalation was requested.
Parking is very limited, which added further inconvenience.
On a positive note, the restaurant at Level 12 has a pleasant environment, but the food selection is quite limited.
Overall, the stay did not meet basic hospitality and cleanliness expectations.
Comentario: 20 abr. 2026
Fecha de estadía: abr. 2026
Convenient yet flawed
The location is convenient, with a 7-Eleven right at the entrance, and check-in is on the 12th floor. The ground floor security staff were friendly and helpful throughout, and the room itself was clean, neat, and comfortable. Housekeeping did a great job maintaining the space.
However, the hotel entrance being directly by a busy roadside was a bit of a concern. Getting in and out of the Grab required extra caution each time due to the traffic, which didn’t feel the safest, especially with luggage.
Another downside was the policy on extra requests, even additional pillows and extra toilet paper beyond a basic amount were chargeable. That felt rather disappointing and not very guest-friendly.
The bed was also softer than our preference, especially compared to our previous stay at Cititel Penang, where the bedding was much more comfortable.
Overall, while the stay was clean and convenient, the roadside access and extra charges did affect the overall experience.
Comentario: 4 abr. 2026
Fecha de estadía: mar. 2026
Comentario: 25 mar. 2026
Fecha de estadía: dic. 2025
Average Hotel
Service was not great. Check-in supposed to be at 3pm. Waited about an hour before our room was ready at 4pm. All the front desk said was “we had a large group ytd” and each time we asked they just said “15mins more”. Expectations of guest is not managed well.
For the 1hr delay, we requested for an additional 1hr extension for check-out and reminded them to extend the key cards to 1pm. They said it’s already done but ended up getting locked out of room at 12pm, inconveniencing my family. We had to request for the 1hr checkout and they sound like they are doing ‘out of goodwill’, no service recovery was offered at all …
Muy buena ubicación
2, Jalan S.P Seenivasagam, Ipoh, 30000, Malasia|A 4,15 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
Los niños son bienvenidos en este hotel
Todas las edades
$ 29.186 (MYR80) por persona por noche
2 años o menos
Gratis
No se permiten mascotas
Desayuno disponible
Opciones de desayuno
Desayuno occidental, Desayuno asiático, Desayuno continental, Desayuno halal
Precio del desayuno
$ 10.945 (≈MYR 30)/persona
Horarios de desayuno
07:00 - 10:30 desde Lunes hasta Domingo
