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Kannawaen

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Datos rápidos

Check-in desde:		15:00
Check-out antes de:		11:00
Desayuno		Desayuno disponible
Mascotas		No se permiten mascotas
Niños		Los niños son bienvenidos en este hotel

Servicios

Ver todo
Wi-Fi
Estacionamiento
Aire acondicionado
Spa
Recepción las 24 horas
Restaurante

Más información sobre Kannawaen

Kannawaen

Kannawaen is an entirely non-smoking accommodation that features a garden, terrace and bar in Beppu. 100 metres from Hells of Beppu, the property is also 500 metres away from Jigokumushikobo Kannawa.

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Mencionado por viajeros
Viajero anónimo

Comentario: 27 jun. 2026

Fecha de estadía: jun. 2026

Wonderful staff, amazing quality on dinner and really amazing private onsen on the room. Breakfast was huge and really good and the room was fantastic!
Viajero anónimo

Comentario: 13 may. 2026

Fecha de estadía: may. 2026

Not really a ryokan, more corporate hotel than an intimate inn. Our room was lovely and outdoor onsen and was nice. The restaurant is quite large and it just wasn’t as intimate as some ryokan we’ve stayed in. The location is good if you’re going to the hot spring “hell” which can get touristy and busy. Go before the crowds come. They’re interesting - especially the top 2 or 3. I’d skip the ones below. Back to the hotel, the food was adequate - not particularly noteworthy. We’ve stayed at some really special places and this was not the finest, but the price reflects that.
Viajero anónimo

Comentario: 16 abr. 2026

Fecha de estadía: abr. 2026

We had an exceptional stay at Kannawaen and would highly recommend it to anyone looking for a memorable ryokan experience.
The highlight of our stay was the in-room open-air bath, which was both relaxing and beautifully designed. It was perfect for unwinding at any time of day. The public baths were equally impressive, with both indoor and outdoor options that were clean, serene, and thoughtfully maintained and the view from the outdoor public bath was awesome. One of the most unique experiences was the full body steam boxes which we hadn’t encountered anywhere else and thoroughly enjoyed.
Dining was outstanding. One evening we had a kaiseki dinner featuring lobster and shabu shabu, and the next night we experienced a teppanyaki dinner with perfectly prepared steak and abalone. Both meals were delicious, high-quality, and beautifully presented.
We also treated ourselves to head and body massages for an additional fee, and they were absolutely worth it. It was a professional, relaxing, and perfect complement to the overall onsen experience.
The staff were attentive, friendly, and always ready to help, making the entire stay feel seamless and welcoming. The location is very convenient for visiting the Hells of Beppu, which are just a short distance away, and having free self-parking made it especially easy to explore the area by car.
Overall, Kannawaen delivered a perfect blend of relaxation, unique experiences, and exceptional service. We would absolutely stay here again.
Viajero anónimo

Comentario: 13 nov. 2025

Fecha de estadía: nov. 2025

We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view.
Familia viajera

Comentario: 6 nov. 2025

Fecha de estadía: jun. 2025

Not Worth the Price — Worst Complaint Handling Experience

I had high expectations for this ryokan given its reputation and price, but the response to my complaint was extremely disappointing.
Two hours after check-out, I called regarding a piece of jewelry I had left in the room, but the staff repeatedly said, “It’s already been cleaned, so nothing was found,” without even attempting to check or follow up. (I spoke in both Japanese and English.)
At a property that claims to be 4-star level or higher, I would expect at least a courteous confirmation and a follow-up message after checking the room.
What’s even more frustrating is that before my stay, their email responses for restaurant and cake reservations were immediate (within 5 minutes), yet after check-out, I sent three emails about my lost item and never received a single reply.
Of course, I understand that the hotel is not responsible for personal belongings left behind.
However, for a ryokan that charges over 100,000 yen per night, the post-stay service was shockingly poor.
It was my first time experiencing such a stark contrast between pre-stay and post-stay service quality.
Unfortunately, I would not consider staying here again.

Excelente ubicación

4,7

Kannawa 345, Beppu, 874-0045, Kyūshū-Okinawa, Japón|A 3,98 km del centro de la ciudad

Check-in y check-out

Check-in desde:

15:00

Check-out antes de:

11:00

Información útil

Niños

Los niños son bienvenidos en este hotel

Camas adicionales

Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.

Cuna

Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.

Mascotas

No se permiten mascotas

Desayuno

Desayuno disponible

Opciones de desayuno

Desayuno japonés

Precio del desayuno

$ 30.906 (≈JPY 3.300)/persona

Horarios de desayuno

07:30 - 10:00 desde Lunes hasta Domingo

Información importante del hotel
Please inform Kannawaen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. In order to prepare special amenities for men and women, guests are kindly requested to indicate the age and gender of each guest staying in the room in the Special Requests box when booking. Please inform the property of your means of transportation, at the time of booking. Guests with children must inform the property at the time of booking. Please specify how many children will be staying, their genders and their respective ages in the special request box. Guests with a room-only reservation who would like to eat dinner at the property are required to make a dinner reservation at least 1 day prior to their check-in date. Please contact the property directly for details. Contact details can be found in the booking confirmation email. Please inform the property in advance if guests have any food allergies or dietary needs. Some rooms may be affected by noise. The property apologizes for any inconvenience caused.
Información importante sobre la ciudad
On Apr 1, 2019, hotels with hot spring facilities in Beppu City adopted a new tax system. The hot spring tax in Beppu City is collected per guest per night and calculated based on the accommodation rate. This tax is not included in the room rate and should be paid separately at the front desk (exact details are subject to confirmation at the front desk).
Métodos de pago aceptados
Este hotel acepta los siguientes métodos de pago:
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Cash

Kannawaen: Preguntas frecuentes

Kannawaen se encuentra a 4.0 km del centro del centro de la Beppu ciudad.
El Kannawaen está en Beppu, Japón, y se encuentra a 4.0 km del centro de la ciudad de Beppu.
En Kannawaen, podés hacer el check-in a partir de las 15:00 y tenés que hacer el check-out antes de las 11:00.
Sí, hay estacionamiento disponible en Kannawaen.
Sí, Kannawaen tiene un restaurante.