Hotel Punta Tipa
+ 63
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Datos rápidos
Check-in desde: | 16:00 |
|---|---|
Check-out antes de: | 10:00 |
Mascotas | No se permiten mascotas |
Servicios
Wi-Fi
Aire acondicionado
Traslado aeroportuario
Piscina
Recepción las 24 horas
Restaurante
Más información sobre Hotel Punta Tipa
Hotel Punta Tipa
Facing the beachfront, Hotel Punta Tipa offers 4-star accommodation in Trapani and features a garden, terrace and restaurant. Featuring family rooms, this property also provides guests with an outdoor pool.
Reseñas de 
Viajero anónimo
Comentario: 2 ago. 2026
Fecha de estadía: jul. 2026
Nice hotel right by the ocean. Nice and calm pool area and easy access to the beach. Enjoy beautiful sunsets from the restaurant or patio. The surrounding area is run down and not too interesting. Note that Trapani old town and the harbour is 2,5 km from the hotel. I found the staff to have quite an attitude.
Viajero anónimo
Comentario: 21 jul. 2026
Fecha de estadía: jul. 2026
Loved everything about this property. Breakfast buffet, restaurant, lobby, pool, staff, room with a view, cold ac. I could go on & on 💖 Wish we could stay longer!
Pareja
Comentario: 22 jun. 2026
Fecha de estadía: jun. 2026
Nice hotel but…..
First, the positives: the sea views are stunning, and the sunsets are beautiful. The hotel itself is stylish, with a relaxing, spa-like atmosphere. The restaurant and bar staff were friendly and welcoming. The area directly in front of the hotel is a little run-down, and there is a fairly busy road nearby, but neither of these bothered us.
My husband booked this trip through Booking.com as a surprise to celebrate our 30th wedding anniversary. When making the reservation, he asked via the platform whether the hotel could do anything to make our stay feel a little more special. After receiving no response, he repeated the request a week before our arrival. Unfortunately, this was also ignored.
We fully understand that hotels are under no obligation to provide complimentary upgrades, gifts, or special arrangements. However, we were disappointed that our requests were not acknowledged at all. We mentioned our anniversary again at check-in and were simply told that nothing could be offered.
We were also disappointed by the arrangements for our departure day. Check-out is at 10:00am, but we are not leaving the area until around 5:00pm. We asked whether a late check-out might be possible and were told that, despite our room apparently remaining available, we would need to pay for an additional night's stay.
No alternative was offered, such as access to a courtesy room or another private space where we could change and freshen up before travelling home. Instead, we were advised to use the pool shower and change in the public toilets.
What has disappointed us most is not the outcome of our requests, but the lack of communication, flexibility, and customer care shown throughout. As this trip marks a significant milestone in our lives, we had hoped for a warmer and more accommodating response.
A few days before check-out, we emailed again to express our concerns and were told the matter had been passed to management. We leave tomorrow and, unsurprisingly, have yet to receive a response.
This is a four-star hotel and certainly not inexpensive, which makes the lack of communication even more disappointing.
If anything changes, I'll update this review.
My husband booked this trip through Booking.com as a surprise to celebrate our 30th wedding anniversary. When making the reservation, he asked via the platform whether the hotel could do anything to make our stay feel a little more special. After receiving no response, he repeated the request a week before our arrival. Unfortunately, this was also ignored.
We fully understand that hotels are under no obligation to provide complimentary upgrades, gifts, or special arrangements. However, we were disappointed that our requests were not acknowledged at all. We mentioned our anniversary again at check-in and were simply told that nothing could be offered.
We were also disappointed by the arrangements for our departure day. Check-out is at 10:00am, but we are not leaving the area until around 5:00pm. We asked whether a late check-out might be possible and were told that, despite our room apparently remaining available, we would need to pay for an additional night's stay.
No alternative was offered, such as access to a courtesy room or another private space where we could change and freshen up before travelling home. Instead, we were advised to use the pool shower and change in the public toilets.
What has disappointed us most is not the outcome of our requests, but the lack of communication, flexibility, and customer care shown throughout. As this trip marks a significant milestone in our lives, we had hoped for a warmer and more accommodating response.
A few days before check-out, we emailed again to express our concerns and were told the matter had been passed to management. We leave tomorrow and, unsurprisingly, have yet to receive a response.
This is a four-star hotel and certainly not inexpensive, which makes the lack of communication even more disappointing.
If anything changes, I'll update this review.
Pareja
Comentario: 11 jun. 2026
Fecha de estadía: jun. 2026
Poorly managed facility, little friendliness and professionalism at the reception.
We stayed at this facility for 9 days. Overall, the hotel presents itself as a good facility, clean and tidy, with certainly significant potential. For this reason, we feel it is necessary to point out some aspects that have significantly and negatively impacted our experience.
Before booking, we explicitly requested a room with a direct sea view, both by phone and via email, reiterating this preference several times and asking for confirmation even 3 days before our arrival.
Stating explicitly that our choice fell on this facility mainly for this reason.
Upon our arrival, unfortunately, we were assigned a room that was not very spacious (another request that was not met expressed via email) and with a partial and not direct sea view.
After immediately reporting the situation to the reception, we were informed that the next day it would be possible to consider a transfer to another room. Unfortunately, this never happened, and despite further requests, we did not receive any more updates or concrete feedback on the matter.
An additional episode of great discomfort occurred on the day of our departure when a blackout (light and water) affected the entire facility. At that moment, we were preparing to leave the hotel, and my girlfriend was in the shower for over 20 minutes without the possibility of rinsing off. I went downstairs to report this further inconvenience, and I was told, "Oh, thank goodness, I thought she was stuck in the elevator."
Finally, at the time of payment, it was not possible to use the card used as a deposit during the booking phase, so I find myself with money blocked in the account.
We recognize that the facility is generally well-maintained in terms of cleanliness and order, but we had the distinct feeling that it is not managed to its full potential; rather, I would say in a rather inappropriate manner.
Attention to the customer and the management of requests by the reception should be improved, especially when indications or commitments are made that then do not follow through.
For these reasons, while appreciating some aspects of the hotel, our final evaluation cannot be as positive as we would have expected at the time of booking.
Before booking, we explicitly requested a room with a direct sea view, both by phone and via email, reiterating this preference several times and asking for confirmation even 3 days before our arrival.
Stating explicitly that our choice fell on this facility mainly for this reason.
Upon our arrival, unfortunately, we were assigned a room that was not very spacious (another request that was not met expressed via email) and with a partial and not direct sea view.
After immediately reporting the situation to the reception, we were informed that the next day it would be possible to consider a transfer to another room. Unfortunately, this never happened, and despite further requests, we did not receive any more updates or concrete feedback on the matter.
An additional episode of great discomfort occurred on the day of our departure when a blackout (light and water) affected the entire facility. At that moment, we were preparing to leave the hotel, and my girlfriend was in the shower for over 20 minutes without the possibility of rinsing off. I went downstairs to report this further inconvenience, and I was told, "Oh, thank goodness, I thought she was stuck in the elevator."
Finally, at the time of payment, it was not possible to use the card used as a deposit during the booking phase, so I find myself with money blocked in the account.
We recognize that the facility is generally well-maintained in terms of cleanliness and order, but we had the distinct feeling that it is not managed to its full potential; rather, I would say in a rather inappropriate manner.
Attention to the customer and the management of requests by the reception should be improved, especially when indications or commitments are made that then do not follow through.
For these reasons, while appreciating some aspects of the hotel, our final evaluation cannot be as positive as we would have expected at the time of booking.
Viajero en grupo
Comentario: 1 jun. 2026
Fecha de estadía: jun. 2026
terrible stay and no refund
I rarely leave negative reviews, but our experience at this hotel was extremely disappointing.
The room was very misleading compared to what was advertised online. When we expressed our concerns and requested a refund, the hotel refused to accommodate us despite the significant differences between the photos and the actual room.
The room itself lacked basic amenities, including conditioner. The tap water had a very strong chlorine smell, which made it unpleasant to use. We were also placed directly next to the reception desk and main entrance, resulting in constant noise throughout the day and night. The walls were paper-thin, and we could clearly hear conversations, doors opening and closing, lobby traffic, and noise from neighboring rooms.
One of the biggest disappointments was the beach. The ocean directly in front of the hotel had a strong unpleasant odor, and local information indicated concerns about sewage contamination, making it unsuitable for swimming during our stay. This was not something that was made clear when booking.
The surrounding area looked nothing like the photos we saw online. There were very few quality dining options nearby, and unfortunately, the food at the hotel was also below average.
Overall, the experience fell far short of expectations. Between the misleading room description, poor noise insulation, lack of basic amenities, unpleasant water quality, disappointing beach conditions, and subpar food options, we left feeling frustrated and disappointed. I would not stay here again and would recommend that future guests thoroughly research current conditions before booking.
The room was very misleading compared to what was advertised online. When we expressed our concerns and requested a refund, the hotel refused to accommodate us despite the significant differences between the photos and the actual room.
The room itself lacked basic amenities, including conditioner. The tap water had a very strong chlorine smell, which made it unpleasant to use. We were also placed directly next to the reception desk and main entrance, resulting in constant noise throughout the day and night. The walls were paper-thin, and we could clearly hear conversations, doors opening and closing, lobby traffic, and noise from neighboring rooms.
One of the biggest disappointments was the beach. The ocean directly in front of the hotel had a strong unpleasant odor, and local information indicated concerns about sewage contamination, making it unsuitable for swimming during our stay. This was not something that was made clear when booking.
The surrounding area looked nothing like the photos we saw online. There were very few quality dining options nearby, and unfortunately, the food at the hotel was also below average.
Overall, the experience fell far short of expectations. Between the misleading room description, poor noise insulation, lack of basic amenities, unpleasant water quality, disappointing beach conditions, and subpar food options, we left feeling frustrated and disappointed. I would not stay here again and would recommend that future guests thoroughly research current conditions before booking.
Ubicación
70 Lungomare Dante Alighieri, Trapani, 91100, Italia|A 1,67 km del centro de la ciudad
Check-in y check-out
Check-in desde:
16:00
Check-out antes de:
10:00
Información útil
No se permiten mascotas
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