Hampton By Hilton Dublin City Centre
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | No se permiten mascotas |
Servicios
Más información sobre Hampton By Hilton Dublin City Centre
Hampton By Hilton Dublin City Centre
Ideally set in the centre of Dublin, Hampton By Hilton Dublin City Centre features air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 3-star hotel offers a bar.
Comentario: 6 jun. 2026
Fecha de estadía: jun. 2026
Would stay here again and again!
Respuesta del hotel
Comentario: 10 jun. 2026
Thank you so much for your fantastic review! We are delighted to hear that you had such an enjoyable stay and that you would choose to stay with us again and again.
It's wonderful to know that our friendly and helpful team made a positive impression, and we are especially grateful for your kind words about Aiden. He will be thrilled to hear that his warm smile and willingness to help contributed to your experience.
We're also pleased that you appreciated our security features and our convenient location, with easy access to public transport and Dublin's many attractions.
Thank you for choosing to stay with us and for taking the time to share your feedback. We look forward to welcoming you back for another memorable visit in the near future.
Kind regards,
Alex Manciu
Front Office Manager
Hampton by Hilton Dublin City Centre
Comentario: 12 sep. 2026
Fecha de estadía: ago. 2026
Comentario: 2 sep. 2026
Fecha de estadía: ago. 2026
Comentario: 29 ago. 2026
Fecha de estadía: ago. 2026
Ticked all the boxes
Respuesta del hotel
Comentario: 30 ago. 2026
Thank you very much for taking the time to share such a detailed review following your recent stay with us.
We are delighted to hear that our hotel ticked all the boxes for you and that you found the room equipped with everything you needed for a comfortable stay. It is particularly pleasing to know that both the bed and sofa bed were comfortable, and that the quiet room, darkness, and excellent blackout curtains helped you enjoy a restful night's sleep.
We are also pleased that you were happy with the bathroom and good shower facilities. Most importantly, it is fantastic to hear that our breakfast exceeded your expectations, especially as buffet-style breakfasts are not usually your preference. We are proud to offer a wide selection of fresh, high-quality hot and cold options, so your kind comments are greatly appreciated.
Thank you once again for recommending Hampton by Hilton Dublin City Centre. We are delighted that you had such a positive experience and hope to have the pleasure of welcoming you back on a future visit to Dublin.
With regards,
Alex Manciu
Front Office Manager
Hampton by Hilton Dublin City Centre
Comentario: 28 ago. 2026
Fecha de estadía: ago. 2026
Inefficient Front Desk
Respuesta del hotel
Comentario: 30 ago. 2026
Thank you for taking the time to share such detailed feedback following your recent stay with us.
We are pleased to hear that you appreciated the modern and clean condition of the hotel, the room size, and the efficiency of our breakfast team. Your comments regarding the breakfast service are particularly appreciated, and we are glad that our colleagues were attentive in keeping the buffet well stocked and the dining area clean.
However, we are very sorry that your experiences with our Front Desk team fell so far below your expectations. We understand how frustrating it must have been to encounter delays and a lack of coordination when you were trying to obtain assistance, particularly during busy periods. We acknowledge your comments regarding the queues and the occasions when several colleagues were required to assist a single guest while others were waiting.
We are especially concerned to hear about your experience when you contacted the hotel regarding your missing item. Having to wait 15 minutes for the Front Desk phone to be answered, followed by the delay in being able to investigate the matter, is understandably frustrating. We are also very sorry that you have sent two emails and are still awaiting a response. This is not the level of communication or follow-up we expect from our team.
Your feedback has been shared with our Hotel management for review, particularly regarding service flow during busy periods, telephone coverage, and follow-up procedures for lost property. We recognise that these are fundamental aspects of guest service and that we need to do better.
We are disappointed that these experiences have overshadowed the positive aspects of your stay and that they have left you feeling that you would not return to the hotel. Nevertheless, we genuinely appreciate you taking the time to explain what went wrong, as detailed feedback such as yours allows us to identify where improvements are needed.
Thank you again for your honest feedback. We sincerely apologise for the inconvenience and frustration caused and hope that, should you ever reconsider visiting us in the future, we will have the opportunity to provide the efficient and attentive service you should have received on this occasion.
With regards,
Alex Manciu
Front Office Manager
Hampton by Hilton Dublin City Centre
Excelente ubicación
25 Chancery Street Smithfield, Dublín, DUB , Irlanda|A 0,47 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
No se permiten mascotas
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.

