HillView Munnar
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Datos rápidos
Check-in desde: | 12:00 |
|---|---|
Check-out antes de: | 11:00 |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Más información sobre HillView Munnar
HillView Munnar
Set in Munnar, 3.8 km from Munnar Tea Museum, HillView Munnar offers accommodation with a garden, free private parking and a restaurant. The property is around 13 km from Mattupetty Dam, 18 km from Anamudi Peak and 22 km from Eravikulam National...
IN
Comentario: 29 jun. 2026
Good food, Good Service, Reasonable Price
Comentario: 18 may. 2026
Fecha de estadía: may. 2026
Awsome experience in Hillview munnar
We had all food from this restaurant, enjoyed all food, food was delicious, they arranged sightseeing, it was wondering experience... Special thanks to Mr. Mansur Ali... Very supportive person.
Comentario: 8 may. 2026
Fecha de estadía: may. 2026
The most unprofessional and humiliating 'welcome' I have ever experienced.
The Incident & Mockery:
I had initially enquired about rates at the desk, but found a better deal on Staybook and booked online. Due to a technical error or a personal oversight, the booking went through for a standard room instead of a deluxe. I was fully prepared to resolve this professionally. However, instead of hospitality, I was met with mockery. The receptionist repeatedly laughed at me, saying in a taunting tone, "You only booked sir," over and over again.
The Breaking Point:
Even though the rate I had already paid online was higher than their offline standard rate, he demanded an additional ₹1,000 per day for an upgrade. When he offered this rate, he laughed mockingly yet again. At that moment, I felt so angry and insulted that I decided I would rather leave and lose my entire booking amount—which was much higher than the upgrade fee—than spend a single night in a place that treats guests this way. That is the level of frustration and humiliation he caused.
The "Bait-and-Switch":
As I was stepping out, he called me back, claiming the issue was "sorted out" and that he would help. Believing him, I paid the remaining balance at the hotel. However, once he led me to the room, I realized it was the exact same standard room I had already rejected. It felt like a deliberate attempt to mislead me just to secure the payment.
I eventually took a refund for the amount paid at the hotel and left. No customer, especially one traveling with family, should be mocked or blamed for a booking discrepancy. It was a complete lack of basic human empathy.
A Note on Support: While the hotel staff failed miserably, the Staybook support team was excellent. The lady I spoke with was very supportive and managed to book us a room in a different hotel without any additional payment, saving our trip.
Final Verdict: Avoid this hotel if you value your dignity. The staff's behavior is a disgrace to the hospitality industry.
Comentario: 16 abr. 2026
Fecha de estadía: abr. 2026
Amazing stay
Comentario: 27 dic. 2025
Fecha de estadía: dic. 2025
Very beautiful place to stay
Accessibility is very feasible.
Highly Recommended.
Muy buena ubicación
Near Blossom Hydel Park, SH 16, Moolakadai, Munnar, 685612, India|A 2,11 km del centro de la ciudad
Check-in y check-out
Check-in desde:
12:00
Check-out antes de:
11:00
Información útil
Los niños son bienvenidos en este hotel
6 años o más
$ 20.321 (INR1.300) por persona por noche
Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.
No se permiten mascotas
Cash