Krishna Valley Wellness Resort Vrindavan
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Datos rápidos
Check-in desde: | 12:00 |
|---|---|
Check-out antes de: | 11:00 |
Desayuno | Desayuno disponible |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Más información sobre Krishna Valley Wellness Resort Vrindavan
Krishna Valley Wellness Resort Vrindavan
Mathura is home to Krishna Valley Wellness Resort Vrindavan. Raja Bharatpur's Palace and Kans Qila are local landmarks, and some of the area's attractions include Dayal Bagh and Mansi Ganga Tank. Along with laundry facilities, this hotel has free self parking and free WiFi in public areas. Krishna Valley Wellness Resort Vrindavan offers 175 accommodations. Housekeeping is provided daily.
Comentario: 7 feb. 2026
Fecha de estadía: feb. 2026
Family stay
Comentario: 16 oct. 2025
Fecha de estadía: oct. 2025
The resort in vrindavan dhaam amazing
Comentario: 3 oct. 2025
Fecha de estadía: oct. 2025
Very nice saff and very nice food and good expression food quality is amazing moder rooms staff are polite humble sevice
Both r very room service. Really very good stay
Room number 3702
Comentario: 16 ene. 2025
Fecha de estadía: ene. 2025
nice experience with this hotel. nice property with fully hygienic room and food. hotel staff also very supportive.and g
UK
Comentario: 18 oct. 2024
Fecha de estadía: sep. 2024
Safety hazard and Gross Hospitality Error
I am appalled by the level of incompetence and gross negligence we experienced during our stay at Krishna Valley Resort, Vrindavan, in Room 1002.
We are two women, staying at your property, and were met with shocking service and dangerous conditions. Upon returning to the room at 10 pm, we discovered there was no geyser in the bathroom, and we had to call reception just to have it turned on from the terrace. This is completely unacceptable. No guest should have to depend on staff to operate basic amenities like hot water.
When the geyser was finally activated, I was subjected to scalding, boiling hot water pouring from both the ceiling shower and the tap—regardless of any attempts to adjust the temperature. After struggling for 20 minutes, with the water remaining dangerously hot, I was forced to step out mid-shower and call the reception. Despite the seriousness of the situation, the staff initiall tried explaining the basic function of the hot and cold settings—something completely irrelevant in the face of a malfunctioning system that could easily cause burns.
When I insisted they check for themselves, they confirmed the issue, but by then it was already 11:20 pm. Worse still, no responsible staff member or manager was available to speak with. Instead, we were met with a newly joined, inexperienced receptionist who suggested we change rooms at that late hour. When we asked for a proper inspection of the other room, we were sent an even more junior employee, who merely reiterated the suggestion to move rooms, without offering any real solution or accountability.
This is completely unacceptable and raises serious questions:
• Who is running this hotel?
• Is there no qualified person responsible for guest safety and service?
• How can you operate a facility where the basic act of taking a shower becomes a health hazard?
• Why are two women being forced to pack up and move rooms at 11 pm, due to your staff’s incompetence?
On top of this, the air conditioning didn’t cool the room, and the TV wasn’t even recharged. Is this the standard of service you claim to offer?
I demand an immediate explanation as to how this situation was allowed to occur and what corrective measures you plan to implement. This was not just a matter of inconvenience—it was a dangerous and unprofessional failure of basic guest service. We expect a prompt response and action.
Sincerely,
Room 1002, Krishna Valley Resort
Ubicación
More Police Chowki, Mathura, 281406, India|A 10,91 km del centro de la ciudad
Check-in y check-out
Check-in desde:
12:00
Check-out antes de:
11:00
Información útil
Los niños son bienvenidos en este hotel
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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Desayuno disponible
Precio del desayuno
$ 4.719 (≈INR 300)/persona
Horarios de desayuno
08:00 - 10:00 desde Lunes hasta Domingo