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Hotel Surya, Kaiser Palace

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Datos rápidos

Check-in desde:		14:00
Check-out antes de:		12:00
Mascotas		No se permiten mascotas

Servicios

Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Spa
Recepción las 24 horas

Más información sobre Hotel Surya, Kaiser Palace

Hotel Surya, Kaiser Palace

Built in 1818, the building Hotel Surya used to be a royal palace of an ancient Nepali king. Located in Varanasi, it has an outdoor pool, a large lawn area and a full service spa. Room service is available 24 hours.

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Mencionado por viajeros
Pareja

Comentario: 27 ene. 2026

Fecha de estadía: ene. 2026

Wonderful staff

The hotel is beautiful, with a garden in the center, really needed for resting and breathing after a day near the Gangues
. The room was spacious, the beds very comfortable.
Breakfast had everything you asked for. and all the dishes we had for dinner were very tasty
But the best of all is the staff, all of them very polite and willing to help. In reception, dinner room and house-keeping.
Most of all Mr Shailendra Singh, that took care of everything we needed and much more.
Mr Santos and Mr Andiv helped to find train, Hagath the smiling, friendly young man and Radiu, the driver was very nice, with good english, professional and knowledgeable about whatever we asked him from around the city, and very good driver (I hope I didn't mess the names too much)

Respuesta del hotel

Comentario: 11 feb. 2026

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates.
We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours.
Warm Regards,
V. Deepak Shukla
Deputy General Manager
Viajero en grupo

Comentario: 5 dic. 2025

Fecha de estadía: oct. 2025

Dated structure with beautiful facade and garden

A decent hotel overall, with a nice inner garden that represents the best part of the hotel. The restaurant, although quite pretentious, leaves rather cold, so much so that I preferred to eat several times at the hotel bar. Breakfast left me stunned: no espresso even for a fee (and well, elsewhere it is found but is not guaranteed) and assortment reduced to the bone. In particular to avoid sweet doughnuts, fried with oil that has seen better times with an onion aftertaste...
The room in my case wouldn't even have been evil if it had only had a window. The only opening instead gave on a dark and toxic fireplace that made it impossible to ventilate the room and I had to keep the door open on the corridor to change the air in the room... Friendly staff for goodness sake, but the overall judgment is not positive.

Respuesta del hotel

Comentario: 16 dic. 2025

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your feedback & comments to us, We are extending our sincere apology due to inconvenience caused to you. Its our humble request that please provide us a chance to serve you again & call me directly on mobile 8853002356 or write an email to me on gm@hotelsuryavns.com, so that I can take care personally for your entire stay & food arrangement.
We have noticed all your concerns & will take corrective measures actions in these regards.
We continuously look forward to serve you again and ensuring you the best experience of our best hospitality on all your visits.
Warm Regards,
V. Deepak Shukla
Deputy General Manager
Viajero en grupo

Comentario: 3 jun. 2026

Fecha de estadía: jun. 2026

Overall stay was comfortable. Got good service by their hotel cab thru Driver Raju. Food was charges on very higher side. Room s

Overall stay was comfortable. Got good service by their hotel cab thru Driver Raju. Food was charges on very higher side. Room service was poor.
Viajero en grupo

Comentario: 16 may. 2026

Fecha de estadía: may. 2026

Excellent

Excellent service especially the restaurant. Value for money. Rooms were clean and toiletries at disposal. The atmosphere is tranquil and impeccable service. The location is near all necessary facilities.

Respuesta del hotel

Comentario: 22 may. 2026

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates.
We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours.
Warm Regards,
V. Deepak Shukla
Deputy General Manager
Viajero en grupo

Comentario: 16 may. 2026

Fecha de estadía: may. 2026

Beautiful Banaras

The owners treat their guests as family members and event the smallest of needs is taken care of.The manager Mr. Ajay Mishra was extremely courteous n caring he made sure we were comfortable n also provided us with breakfast at 4 in the morning when we were travelling to Ayodhya. We would like to especially appreciate our driver/guide Mr. Rajesh Jaiswal who knows everything about Kashi from the history of the city to all the stories associated with the ghats n Temples . We felt he was god sent who made each and every visit to all the temples very smooth and hassle free.Mr. Rajesh took us for shopping and to the best eating joints of Banaras.

Respuesta del hotel

Comentario: 22 may. 2026

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates.
We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours.
Warm Regards,
V. Deepak Shukla
Deputy General Manager

Ubicación

3,8

S. 20/51, A-5, The Mall Rd, Cantonment, Benarés, 221002, India|A 2,52 km del centro de la ciudad

Check-in y check-out

Check-in desde:

14:00

Check-out antes de:

12:00

Información útil

Mascotas

No se permiten mascotas

Camas adicionales

Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.

Hotel Surya, Kaiser Palace: Preguntas frecuentes

Hotel Surya, Kaiser Palace se encuentra a 2.5 km del centro del centro de la Benarés ciudad.
El Hotel Surya, Kaiser Palace está en Benarés, India, y se encuentra a 2.5 km del centro de la ciudad de Benarés.
En Hotel Surya, Kaiser Palace, podés hacer el check-in a partir de las 14:00 y tenés que hacer el check-out antes de las 12:00.
Sí, hay estacionamiento disponible en Hotel Surya, Kaiser Palace.
Sí, Hotel Surya, Kaiser Palace tiene un restaurante.