Hotel de Normandie
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Datos rápidos
Check-in desde: | 14:00 |
|---|---|
Check-out antes de: | 11:00 |
Desayuno | Desayuno disponible |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Wi-Fi
Recepción las 24 horas
No fumadores
Televisión
Ascensor
Matafuegos
Más información sobre Hotel de Normandie
Hotel de Normandie
Located in Lyon, a short walk from Perrache TGV Train Station, Hotel de Normandie offers accommodation with a 24-hour reception and free WiFi.
Reseñas de 
Viajero en grupo
Comentario: 5 jun. 2026
Fecha de estadía: jun. 2026
The friends from 77
We spent 2 nights in this hotel
Well located and clean
Good bedding, very complete breakfast, and pleasant staff
We highly recommend this establishment
Well located and clean
Good bedding, very complete breakfast, and pleasant staff
We highly recommend this establishment
Viajero en grupo
Comentario: 13 feb. 2026
Fecha de estadía: oct. 2025
A FUÏRE!!
We booked a room at this hotel in October 2025. When we arrived, we were unfortunately forced to give up staying overnight due to a totally unacceptable state of cleanliness.
The room was extremely dirty: heavy dust on furniture and surfaces, visible hair, the presence of insects and a persistent foul smell. The general impression was that of a home that had clearly not been cleaned before our arrival. Regardless of the rating of the establishment (2 stars), a minimum of hygiene and maintenance is essential and is the basis of the hotel service.
We immediately reported the situation at reception and requested a change of room. We were told that no alternative would be available until the next morning. This answer was unacceptable, especially since one of us is asthmatic: sleeping in such an environment presented a real risk to his health. We were therefore forced to find another emergency accommodation solution.
Since October, we have sent several emails to the property seeking explanations and feedback on this situation. To date, we have received no response, which is particularly regrettable and unprofessional.
We share this opinion in order to inform future travellers.
The room was extremely dirty: heavy dust on furniture and surfaces, visible hair, the presence of insects and a persistent foul smell. The general impression was that of a home that had clearly not been cleaned before our arrival. Regardless of the rating of the establishment (2 stars), a minimum of hygiene and maintenance is essential and is the basis of the hotel service.
We immediately reported the situation at reception and requested a change of room. We were told that no alternative would be available until the next morning. This answer was unacceptable, especially since one of us is asthmatic: sleeping in such an environment presented a real risk to his health. We were therefore forced to find another emergency accommodation solution.
Since October, we have sent several emails to the property seeking explanations and feedback on this situation. To date, we have received no response, which is particularly regrettable and unprofessional.
We share this opinion in order to inform future travellers.
Viajero anónimo
Comentario: 20 ago. 2025
Fecha de estadía: ago. 2025
Great value for money. The price was very cheap for a single bedroom, and the location right next to the train and bus stations made it perfect for day trips. The hotel is quite old, but my room was clean and had everything I needed. I stayed during a summer heatwave, and the fan provided made a big difference—glad I didn’t have to keep the windows open with the train noise outside.
Viajero anónimo
Comentario: 5 ago. 2025
Fecha de estadía: jul. 2025
Everything was good - clean, convenient rooms, welcoming staff, just the internet connection was very poor and this is the thing each traveller needs.
Otro
Comentario: 20 jul. 2025
Fecha de estadía: jul. 2025
Deplorable experience – condescending staff, shameful management
We have been on a road trip for a week, sleeping in tents, and have exceptionally decided to book a night at the hotel due to a storm. We don’t drive on gold but we choose the Normandy Hotel, despite the very critical reviews of the staff. We didn't think it would concern us. It was a mistake.
Travelling with our dog, we scrupulously check that the establishments are pet friendly. At no time is this information specified on the hotel website or at the time of booking. We only choose this property because another one had expressly informed us that dogs were not allowed. When we arrive, the dog is clearly visible, we take the keys, I sign a paper (internal rules, smoking ban, etc.), but nothing concerning the animals.
We ride with the dog, sleep a little, then go out to visit Lyon.
At 9pm, we pass Welcoming with the dog: no word from the new receptionist having taken over, yet we drop off the keys as requested and stay for a little chat. And it was only when we returned, after midnight, that the same person informed us — in a cold and haughty tone — that dogs were not allowed in the establishment.
This receptionist took care to send a text message to his colleague at 9pm as soon as we left to make sure... but he waits for our return to tell us by adding that the rooms are neither cancellable nor refundable.
Why didn't you contact us earlier? My number was on the reservation. Why did you let it get worse? If we'd gone home later, what would have happened? Would we have just been kicked out?
This behavior is more than deplorable, if we had been informed as soon as we arrived, we could have found a solution of withdrawals.
The icing on the cake: this haughty gentleman at the Welcoming then makes us understand that he is “giving us a flower” by allowing us to stay anyway, provided we leave before 7am. So it was in a sweltering room, without air conditioning, with a swaying fan, that we tried to sleep. Under the heat, anger, and pressure of having to leave at dawn, we were unable to close our eyes before 2am. Wake up at 6:00. A catastrophic night, really.
We leave exhausted for several hours, in a more than dangerous state to take the wheel.
We paid to rest — we were treated like nothing less.
And that’s not all: when we arrive, we are advised to leave the car right outside the hotel because thefts are frequent in this area. Very reassuring, when you travel with all our equipment and personal belongings.
In short: contemptuous staff, disastrous communication, unacceptable management, stuffy room, and disturbing neighborhood. A sleepless night, an experience to escape. We were treated with unspeakable contempt, as if sleeping in this establishment were a privilege. A shame.
A word of advice: do not book at this hotel.
The staff treat you with blatant contempt, as if you were just bothering them by being a customer. These people simply do not deserve to be paid by those they greet so condescendingly.
Honestly, you will be much better received in a simple Formula 1 hotel – and for much less.
We have been on a road trip for a week, sleeping in tents, and have exceptionally decided to book a night at the hotel due to a storm. We don’t drive on gold but we choose the Normandy Hotel, despite the very critical reviews of the staff. We didn't think it would concern us. It was a mistake.
Travelling with our dog, we scrupulously check that the establishments are pet friendly. At no time is this information specified on the hotel website or at the time of booking. We only choose this property because another one had expressly informed us that dogs were not allowed. When we arrive, the dog is clearly visible, we take the keys, I sign a paper (internal rules, smoking ban, etc.), but nothing concerning the animals.
We ride with the dog, sleep a little, then go out to visit Lyon.
At 9pm, we pass Welcoming with the dog: no word from the new receptionist having taken over, yet we drop off the keys as requested and stay for a little chat. And it was only when we returned, after midnight, that the same person informed us — in a cold and haughty tone — that dogs were not allowed in the establishment.
This receptionist took care to send a text message to his colleague at 9pm as soon as we left to make sure... but he waits for our return to tell us by adding that the rooms are neither cancellable nor refundable.
Why didn't you contact us earlier? My number was on the reservation. Why did you let it get worse? If we'd gone home later, what would have happened? Would we have just been kicked out?
This behavior is more than deplorable, if we had been informed as soon as we arrived, we could have found a solution of withdrawals.
The icing on the cake: this haughty gentleman at the Welcoming then makes us understand that he is “giving us a flower” by allowing us to stay anyway, provided we leave before 7am. So it was in a sweltering room, without air conditioning, with a swaying fan, that we tried to sleep. Under the heat, anger, and pressure of having to leave at dawn, we were unable to close our eyes before 2am. Wake up at 6:00. A catastrophic night, really.
We leave exhausted for several hours, in a more than dangerous state to take the wheel.
We paid to rest — we were treated like nothing less.
And that’s not all: when we arrive, we are advised to leave the car right outside the hotel because thefts are frequent in this area. Very reassuring, when you travel with all our equipment and personal belongings.
In short: contemptuous staff, disastrous communication, unacceptable management, stuffy room, and disturbing neighborhood. A sleepless night, an experience to escape. We were treated with unspeakable contempt, as if sleeping in this establishment were a privilege. A shame.
A word of advice: do not book at this hotel.
The staff treat you with blatant contempt, as if you were just bothering them by being a customer. These people simply do not deserve to be paid by those they greet so condescendingly.
Honestly, you will be much better received in a simple Formula 1 hotel – and for much less.
Ubicación
3 Rue du Bélier, Lyon, 69002, Francia|A 2,21 km del centro de la ciudad
Check-in y check-out
Check-in desde:
14:00
Check-out antes de:
11:00
Información útil
Los niños son bienvenidos en este hotel
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.
No se permiten mascotas
Desayuno disponible
Precio del desayuno
$ 17.288 (≈EUR 10)/persona
Horarios de desayuno
06:30 - 10:30 desde Sábado hasta Domingo, 06:30 - 11:00 desde Lunes hasta Viernes
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of EUR 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Este hotel acepta los siguientes métodos de pago:
Cash
Hotel de Normandie: Preguntas frecuentes
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