Ibis Styles Carcassonne La Cité
+ 59
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Datos rápidos
Check-in desde: | 16:00 |
|---|---|
Check-out antes de: | 11:30 |
Mascotas | Se permiten mascotas con un cargo adicional |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Piscina
Gimnasio
Recepción las 24 horas
Más información sobre Ibis Styles Carcassonne La Cité
Ibis Styles Carcassonne La Cité
ibis Styles Carcassonne La Cité is located just 700 metres from the medieval city of Carcassonne. It features a restaurant, an outdoor swimming pool, a fitness room and free private parking. Free WiFi is included.
Reseñas de 
Viajero anónimo
Comentario: 30 jul. 2026
Fecha de estadía: jul. 2026
We enjoyed staying at the hotel. The staff were extremely helpful and friendly, especially Julian. Breakfast was a good variety.
The hotel was clean and very tidy and in a great location, walking distance to the medieval city. We will be back!
The hotel was clean and very tidy and in a great location, walking distance to the medieval city. We will be back!
Pareja
Comentario: 21 jul. 2026
Stay from June 29 to July 5, 2026
Danièle A
1-week stay in July, error on the internet, it only took the reservation for 1 person instead of 2, I call to rectify, the person finds me a room without saying anything to me and gives me a Triplex, I didn't understand why.
Room with a variable rate every day.
Regarding the evening dining, not too much choice, breakfasts the same.
On the other hand, the person who serves in the restaurant in the evening is adorable.
At the end of our stay we paid the supplements we had consumed, and to our great surprise in the late afternoon, because we had returned home 450 km away, we received a call from the hotel asking us to come to the front desk to pay a supplement because supposedly the person had made a mistake on the bill, which was a real mess.
I had the person on the phone who had taken care of us in the morning, I insisted several times to have a correct bill, she got angry, she wanted me to pay the requested supplement, and finally she HUNG UP ON ME.
What rudeness toward guests.
Be careful with this hotel; it turns out that the staff signs in your place, either because they are busy or not at the front desk.
We have been loyal customers of Ibis Styles for several years; this is the first time we have had this unpleasant experience.
If we have to return to Carcassonne, we will go to another hotel.
1-week stay in July, error on the internet, it only took the reservation for 1 person instead of 2, I call to rectify, the person finds me a room without saying anything to me and gives me a Triplex, I didn't understand why.
Room with a variable rate every day.
Regarding the evening dining, not too much choice, breakfasts the same.
On the other hand, the person who serves in the restaurant in the evening is adorable.
At the end of our stay we paid the supplements we had consumed, and to our great surprise in the late afternoon, because we had returned home 450 km away, we received a call from the hotel asking us to come to the front desk to pay a supplement because supposedly the person had made a mistake on the bill, which was a real mess.
I had the person on the phone who had taken care of us in the morning, I insisted several times to have a correct bill, she got angry, she wanted me to pay the requested supplement, and finally she HUNG UP ON ME.
What rudeness toward guests.
Be careful with this hotel; it turns out that the staff signs in your place, either because they are busy or not at the front desk.
We have been loyal customers of Ibis Styles for several years; this is the first time we have had this unpleasant experience.
If we have to return to Carcassonne, we will go to another hotel.
Respuesta del hotel
Comentario: 27 jul. 2026
Nous vous remercions d'avoir pris le temps de partager votre expérience.
Nous vous rappelons que vous avez effectué par vous-même votre réservation sur Internet, et que c'est vous-même qui avait fait le choix de réserver une chambre familiale d'une capacité de 5 personnes maximum.
Nous pratiquons une tarification dynamique, et les prix de nos chambres peuvent donc varier d'un jour à l'autre en fonction de la demande.
Pour le dîner au restaurant, nous proposons une offre à l'ardoise avec au minimum un choix de 3 entrées + 3 plats + 3 desserts qui varient chaque jour en fonction de la saison et du marché. Deux formules vous sont proposées : le DUO (entrée + plat ou plat + dessert) et le TRIO (entrée + plat + dessert).
En ce qui concerne la facturation de votre séjour, nous ne délivrons pas de brouillons mais des factures ou des relevés totalement conformes à l'ensemble de nos obligations réglementaires et légales. Nous utilisons le même logiciel que la très grande majorité des hôtels Accor, et nous avons à ce jour délivré près de 120.000 factures à ce format. Bien entendu, nos équipes restent disponibles en cas de besoin afin de vous expliquer votre facture.
Nous demandons à nos clients de signer leur note de restaurant en fin de repas s''ils souhaitent qu'elle soit mise sur leur chambre, mais lorsque nos équipes sont occupées ou indisponibles, il peut être nécessaire de patienter quelques instants, ce que certains clients ont malheureusement du mal à comprendre. Pour autant, notre personnel ne signe pas les notes du restaurant à la place des clients.
Nous vous rappelons que vous avez effectué par vous-même votre réservation sur Internet, et que c'est vous-même qui avait fait le choix de réserver une chambre familiale d'une capacité de 5 personnes maximum.
Nous pratiquons une tarification dynamique, et les prix de nos chambres peuvent donc varier d'un jour à l'autre en fonction de la demande.
Pour le dîner au restaurant, nous proposons une offre à l'ardoise avec au minimum un choix de 3 entrées + 3 plats + 3 desserts qui varient chaque jour en fonction de la saison et du marché. Deux formules vous sont proposées : le DUO (entrée + plat ou plat + dessert) et le TRIO (entrée + plat + dessert).
En ce qui concerne la facturation de votre séjour, nous ne délivrons pas de brouillons mais des factures ou des relevés totalement conformes à l'ensemble de nos obligations réglementaires et légales. Nous utilisons le même logiciel que la très grande majorité des hôtels Accor, et nous avons à ce jour délivré près de 120.000 factures à ce format. Bien entendu, nos équipes restent disponibles en cas de besoin afin de vous expliquer votre facture.
Nous demandons à nos clients de signer leur note de restaurant en fin de repas s''ils souhaitent qu'elle soit mise sur leur chambre, mais lorsque nos équipes sont occupées ou indisponibles, il peut être nécessaire de patienter quelques instants, ce que certains clients ont malheureusement du mal à comprendre. Pour autant, notre personnel ne signe pas les notes du restaurant à la place des clients.
Viajero anónimo
Comentario: 25 ago. 2026
Fecha de estadía: ago. 2026
Couldn’t fault it for the money.
Clean, modern, good amenities and nice pool area
Clean, modern, good amenities and nice pool area
Familia viajera
Comentario: 22 jun. 2026
Fantastic hotel so central, pool brilliant treat.
Fantastic stay, with two adults and two children. Two nights stay rooms with bunk beds and so much space.
Pool open 9-9, fantastic kids had it to themselves a good few times. Highly recommend to people. Ate dinner here too food beautiful, server was so nice and helpful with kids.
We also had a terrace outside our room overlooking the pool.
Pool open 9-9, fantastic kids had it to themselves a good few times. Highly recommend to people. Ate dinner here too food beautiful, server was so nice and helpful with kids.
We also had a terrace outside our room overlooking the pool.
Viajero solo
Comentario: 6 jun. 2026
Fecha de estadía: may. 2026
Good value for money
This is a pretty typical Ibis hotel, clean and comfortable and well located about a 15 minutes walk into the old city. I mainly chose it because it is convenient if you have a car. The parking is ample and it is easy to drive into and out of the main roads.
The staff was helpful, but sometimes very busy with guests. There is no coffee tray or cups or refrigerator in the room, which in this day and age is puzzling and a minus. Some of the room furniture is kind of weird, like plastic covered straw filled stools and a hospital style tray/table. The restaurant and bar were handy to have and very pleasant. I liked being able to just order a pretty good Greek salad for dinner. There is a nice patisserie about a ten minute walk up the street where you can get pastries and sandwiches.
If I return to Carcassone I would stay here again.
The staff was helpful, but sometimes very busy with guests. There is no coffee tray or cups or refrigerator in the room, which in this day and age is puzzling and a minus. Some of the room furniture is kind of weird, like plastic covered straw filled stools and a hospital style tray/table. The restaurant and bar were handy to have and very pleasant. I liked being able to just order a pretty good Greek salad for dinner. There is a nice patisserie about a ten minute walk up the street where you can get pastries and sandwiches.
If I return to Carcassone I would stay here again.
Excelente ubicación
2 rue Darius Milhaud , Carcasona, 11000, Francia|A 0,69 km del centro de la ciudad
Check-in y check-out
Check-in desde:
16:00
Check-out antes de:
11:30
Información útil
Se permiten mascotas con un cargo adicional
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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