Simba Run Vail Condominiums
+ 36
Encontrá el mejor hotel en Vail para tus fechas, por precio o preferencia
Compará ofertas para Simba Run Vail Condominiums en cientos de sitios, todo en un mismo lugar
Buscá una oferta con cancelación gratuita o calificaciones excelentes
Compará habitaciones y precios
Comparamos cientos de sitios para encontrar la mejor oferta
Datos rápidos
Check-in desde: | 16:00 |
|---|---|
Check-out antes de: | 10:00 |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Más información sobre Simba Run Vail Condominiums
Simba Run Vail Condominiums
This vacation condo or apartment does not offer 24-hour reception.
Reseñas de 
Familia viajera
Comentario: 27 dic. 2023
Fecha de estadía: dic. 2023
A great stay
The front desk agents go above and beyond to make certain the guests are taken care of. We love our condo. It is very spacious and fully equipped with everything we need. The shuttle to Vail Village and Lionshead is very convenient and it is much appreciated. Thanks for a great stay.
Familia viajera
Comentario: 14 feb. 2026
Fecha de estadía: feb. 2026
Property is not as good as it use to be, it is Okay but certainly lower end now.
The condo has gone down hill, they stop cleaning the units, no long provide coffee, threaten to fine customer for everything. I don't like getting threatened to pay $2000 if their janky stove gets burned. The building and units are aging fast and need updated. The shuttle is a hassle, and not much cheaper than staying in Vail. Staff are nice.
Otro
Comentario: 16 feb. 2022
Fecha de estadía: ene. 2022
Did not get what we reserved
Made a reservation in November for a stay at the end of January to be sure we got the bed quantity we needed. There fine print allowed them to screw us over despite the reservation notes indicated what we needed and did not get. Also Reconfirmed the reservation and beds three days before arrival. This made the stay very uncomfortable and not worth the $550.00/night (all in). Also, they do not have the ability to email you a detailed reservation of what you requested and agreed to. They can only send you a number. Shame on me for not interpreting this as “I’m about to get screwed”.
Respuesta del hotel
Comentario: 24 feb. 2022
We are so sorry that the condo we had attended to place you in, had a pipe break & it was not able to be rented due to no running water in the condo. We placed you in another condo & offered extra beds at no cost, but you had declined. We do our best to accommodate to the best of our availability but some things (such as broken water pipes) are beyond our control. We don't know of any "fine print" anywhere that would allow us to treat a guest bad. We do state that we guarantee the condo will fit the number of guests in your party but we do not guarantee bedding configuration. We will go out of our way to help with any special requests if we are able to. We do have the availability to email you your reservation confirmation & it was sent over.
Otro
Comentario: 22 dic. 2021
Fecha de estadía: dic. 2021
Incompetent office staff
The front desk staff and office management are horrible and unresponsive. The fire alarm went off one morning for almost an hour and the front desk would not answer the phone, and after hour maintenance was unresponsive. When Alysa at the front desk finally picked up the phone, she hung up as she was incompetent to handle this situation. The manager, Karen, was no better and did not seem to care about the fire alarm or that Vail fire department could be showing up or that the unit was on fire! Please do yourself a favor and stay someplace with staff that can be of assistance if needed. It really jaded our stay.
Respuesta del hotel
Comentario: 24 feb. 2022
Susan, We will be providing the same response as your other review on booking.com & Google. While we apologized that maintenance did not pick up there phone to help you open windows to get the smoke out from your burnt breakfast, our staff did try to also call them multiple times while also assisting other guests. Our staff is not required to continue to take abuse such as screaming, jabs & cussing with things such as the "f" & "b" words. The Vail Fire department will not show up unless the building alarms are going off, in which case they were not. Once our maintenance manager finally got to your unit, you continued to scream at him, while the rest of your family told you to calm down, that it is not that big of a deal. Our entire staff were subjected to your out of control abuse which is not acceptable. As you stated "I am a psychologist & this is how people act in an emergency", it is in my experience that those in the mental health fields are usually calmer, as they have been trained with the "tools" on how to remain calm in escalated situations. Maybe things have changed since it is 2022 & COVID has really made people less patient, hurtful, rude, demanding & overly stressed which in turn makes them think they can belittle hard working staff that ALWAYS go out of their way to help guests. We do not control our maintenance department but AS SOON AS we got them on the line, we sent them straight to your condo. It's really hard to talk to a guest whom is screaming & cussing & not allowing anyone to talk. The manager assisted you as soon as you stopped screaming & maintenance had called back on the phone. She spoke with them & let you know that they were up there but the door was not being answered. That is when you stormed off, screamed "Thank you Alyssa for your help" at the top of your lungs, before heading up the staircase.
Otro
Comentario: 3 dic. 2021
Fecha de estadía: nov. 2021
Charged 150$ extra after checking out.
Not good experience. We stayed in this property recently. We were 2 families and had kids. This was first time we visited Colorado and Vail and first time with this property. The experience with this is property was not satisfactory at all. The rooms were very small as compared to pictures(Queens rooms doesn't have space to walk), parking is a hassle no proper direction and also they charged us 150$ extra after we checked out for cleaning concerns apart from mandatory cleaning charges already part of the stay. They shared a picture stating a burn mark in the kitchen marble where as it appeared a stain mark. Before check out we checked with reception what things need to be performed like waste clearance and all. Point is there was nothing there one could have burnt or it was just a tactic to get money as property is getting old probably or their kitchen amenities are so old or fragile that not even a cooled down pan can be kept for a second. We cleaned everything from kitchen top to garbage before check out and even inform front desk about it . As it is practically impossible to take images or videos of each and everything when you check in or check out there is nothing we could provide as proof. What appears to be stain mark and hardly a 5-10$ spray fix if customer is charged 150$ we wouldn't be preferring this property again. My experience if you stay in this property take 1 or 2 hr out of your fun time :-) :-) to take before and after images and videos so that if there is any dispute you have proof. Not satisfied with this property. Wouldn't recommend.
Respuesta del hotel
Comentario: 24 feb. 2022
While we understand your frustration that we kept your deposit due to a yellow stain on the laminate countertop, we also discussed this with you multiple times. You stated that it was probably turmeric & it would come off with lemon. You requested a video of us cleaning it with your suggested cleaning method, in which we provided. You also stated you would send us the name of a cleaning product that would take stains off of laminate countertops. You never sent it. We tried everything we could to get the stain out & to accommodate all your cleaning requests for the stain, as the last thing we want to do is keep a damage deposit. The entire kitchen counter had to be replaced which was over $1600, so your damage deposit did not even cover that. We do not use any tactics here. We have photos of ALL our condos & existing damages on file so they are referenced upon departures. To this day, if you would like to send us your "miracle cleaner" that will take stains out of laminate countertops, we will try it on other counters & if it works, would be more than happy to refund your money. We bent over backwards trying to get you your damage deposit back, but everything you stated you would do, you did not.
Muy buena ubicación
1100 N Frontage Rd W, Vail, 81657, Estados Unidos|A 2,18 km del centro de la ciudad
Check-in y check-out
Check-in desde:
16:00
Check-out antes de:
10:00
Información útil
Los niños son bienvenidos en este hotel
Todas las edades
$ 37.345 (USD25) por persona por noche
2 años o menos
$ 37.345 (USD25) por persona por noche
No se permiten mascotas
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Please inform Simba Run Vail Condominiums of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Contact the property directly for information regarding housekeeping services.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Este hotel acepta los siguientes métodos de pago:
Cash
Simba Run Vail Condominiums: Preguntas frecuentes
¿Necesitás vuelos o un auto para tu viaje?
¿Sabías que podemos ayudarte a planificar el resto de tu viaje? Conseguí ofertas exclusivas y precios excelentes en vuelos y alquiler de autos.Vuelos a Vail
Alquiler de autos en Vail