Hotel Fariones
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | No se permiten mascotas |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Piscina
Gimnasio
Más información sobre Hotel Fariones
Hotel Fariones
Set within tropical gardens, Hotel Fariones has direct access cove in Puerto del Carmen.
Reseñas de 
Pareja
Comentario: 18 ago. 2026
A very impressive and relaxing stay
Very near from airport, beach access, very secured hotel, very clean room and public areas such as lobby, pool, pool bar and common areas, restaurants.
A very relaxing hotel, one feels very welcomed from ALL hotel staff. Friendliness and courteousness incomparable, really impressive that one felt the whole hotel team was trained to know and be observant of their guests.
Guest experience staff very professional and even treated each and everyone as if all guests were VIPs.
Extra items such as beach bag and Flipflops for personal use.
Buffet simply remarkable..high quality, always fresh, effort was given for food presentation, good choices for everyone. One felt very relaxed while dining, not a single hint that restaurant staff were stressed. Fast service. Enough sitting area.
Thankful for the complimentary upgrade and flowers as we were celebrating our church wedding anniversary.
Mini bar always filled up with bottled water, got daily supply of chips and chocolates!
Bed prepared extra in the evening, which we previously experienced only in Doha.
Cannot complain about this hotel. Hope it stays the same and would be glad to experience the same when we return soon.
A very relaxing hotel, one feels very welcomed from ALL hotel staff. Friendliness and courteousness incomparable, really impressive that one felt the whole hotel team was trained to know and be observant of their guests.
Guest experience staff very professional and even treated each and everyone as if all guests were VIPs.
Extra items such as beach bag and Flipflops for personal use.
Buffet simply remarkable..high quality, always fresh, effort was given for food presentation, good choices for everyone. One felt very relaxed while dining, not a single hint that restaurant staff were stressed. Fast service. Enough sitting area.
Thankful for the complimentary upgrade and flowers as we were celebrating our church wedding anniversary.
Mini bar always filled up with bottled water, got daily supply of chips and chocolates!
Bed prepared extra in the evening, which we previously experienced only in Doha.
Cannot complain about this hotel. Hope it stays the same and would be glad to experience the same when we return soon.
Respuesta del hotel
Comentario: 19 ago. 2026
Dear Guest,
Thank you very much for taking the time to share such a detailed and wonderful review of your stay at Hotel Fariones.
It is truly a pleasure to read that you enjoyed the relaxing atmosphere of our hotel, our location and beach access, as well as the cleanliness and quality of our facilities and restaurants. We are especially delighted to hear that you felt genuinely welcomed and well cared for by our entire team.
Your kind words regarding the friendliness, attentiveness and professionalism of our staff mean a great deal to us. We are particularly pleased that you highlighted the Guest Experience Team and that you felt treated with the care and attention of a VIP. We will certainly share your wonderful feedback with all our colleagues, as recognition such as yours is a great motivation for the whole team.
We are also delighted that you appreciated the little details throughout your stay, from the beach bag and flip-flops to the evening turndown service and the daily treats in your minibar. We believe that these small touches help make a stay truly special.
It was our pleasure to celebrate your church wedding anniversary with you, and we are very happy that the complimentary upgrade and flowers helped make this occasion even more memorable.
Your comments about our buffet and restaurant service are also greatly appreciated. We are proud of our culinary offering and it is wonderful to know that you enjoyed the quality, freshness, presentation and variety, as well as the attentive and efficient service.
Thank you once again for your trust and for such a generous review. Knowing that you would like to return is the greatest compliment we could receive. We sincerely hope to welcome you back very soon and to provide you with another equally memorable and relaxing stay.
Warmest regards,
Ulrike Licht
Managerin Guest Experience Team
Hotel Fariones*****
Thank you very much for taking the time to share such a detailed and wonderful review of your stay at Hotel Fariones.
It is truly a pleasure to read that you enjoyed the relaxing atmosphere of our hotel, our location and beach access, as well as the cleanliness and quality of our facilities and restaurants. We are especially delighted to hear that you felt genuinely welcomed and well cared for by our entire team.
Your kind words regarding the friendliness, attentiveness and professionalism of our staff mean a great deal to us. We are particularly pleased that you highlighted the Guest Experience Team and that you felt treated with the care and attention of a VIP. We will certainly share your wonderful feedback with all our colleagues, as recognition such as yours is a great motivation for the whole team.
We are also delighted that you appreciated the little details throughout your stay, from the beach bag and flip-flops to the evening turndown service and the daily treats in your minibar. We believe that these small touches help make a stay truly special.
It was our pleasure to celebrate your church wedding anniversary with you, and we are very happy that the complimentary upgrade and flowers helped make this occasion even more memorable.
Your comments about our buffet and restaurant service are also greatly appreciated. We are proud of our culinary offering and it is wonderful to know that you enjoyed the quality, freshness, presentation and variety, as well as the attentive and efficient service.
Thank you once again for your trust and for such a generous review. Knowing that you would like to return is the greatest compliment we could receive. We sincerely hope to welcome you back very soon and to provide you with another equally memorable and relaxing stay.
Warmest regards,
Ulrike Licht
Managerin Guest Experience Team
Hotel Fariones*****
Familia viajera
Comentario: 24 ago. 2026
Fecha de estadía: jul. 2026
A Five-Star Hotel With One-Star Customer Service
We have stayed at this hotel before, which makes this review even more disappointing to write. This experience was so poor that we will not be returning.
Check-in involved almost 30 minutes of relentless sales pitches for room upgrades and additional paid extras. After travelling, this was exhausting and felt more like sitting through a sales presentation than being welcomed into a luxury hotel.
The breakfast was also underwhelming, with a surprisingly limited selection for a hotel claiming to offer a five-star experience. Around the pool, many of the loungers were heavily worn, with obvious signs of age and deterioration that should have been replaced long ago.
From the very first day, we were made to feel uncomfortable and unwelcome. A member of staff approached us and asked for our room number in a way that made us feel singled out and uneasy. Rather than enjoying the start of our holiday, we were left questioning why we had been approached in the first place.
When we raised our concerns with hotel management, we expected empathy and reassurance. Instead, our concerns were dismissed. We were simply told it was because of "security threats," but no genuine apology or understanding was offered. Rather than making us feel safer, every interaction with staff after that made us feel even more uncomfortable and upset. At no point did anyone seem interested in understanding why we felt the way we did or making things right.
On our last day, I left an honest Google review describing our experience. Instead of accepting the feedback, the hotel contacted us and asked us to delete or change the review because we were returning guests. We were also told that our review had made the staff sad. That response completely missed the point. Our review reflected a genuinely upsetting experience, and instead of taking responsibility or trying to learn from it, the focus was on persuading us to remove our criticism. To make matters worse, the hotel's public response to my review contained statements that did not accurately reflect what had happened, which only reinforced our disappointment.
Perhaps the clearest indication of how little the hotel valued our experience came at checkout. Despite knowing we had raised serious concerns during our stay, not a single member of staff asked whether we had enjoyed our visit or if there was anything they could have done better. There was no attempt to repair the relationship or show that our feedback mattered.
Luxury hospitality is about much more than impressive buildings and expensive rooms. It is about making guests feel welcome, respected, and valued. Throughout this stay, we experienced the exact opposite. Every interaction with staff left us feeling more uncomfortable, more unwelcome, and more upset. The way our concerns were handled during our stay, and again after we left, was deeply disappointing and fell far below the standard we expect from a five-star hotel.
I cannot recommend this hotel based on our experience, and we certainly won't be returning. I wouldn’t return to this hotel even if they paid me.
Check-in involved almost 30 minutes of relentless sales pitches for room upgrades and additional paid extras. After travelling, this was exhausting and felt more like sitting through a sales presentation than being welcomed into a luxury hotel.
The breakfast was also underwhelming, with a surprisingly limited selection for a hotel claiming to offer a five-star experience. Around the pool, many of the loungers were heavily worn, with obvious signs of age and deterioration that should have been replaced long ago.
From the very first day, we were made to feel uncomfortable and unwelcome. A member of staff approached us and asked for our room number in a way that made us feel singled out and uneasy. Rather than enjoying the start of our holiday, we were left questioning why we had been approached in the first place.
When we raised our concerns with hotel management, we expected empathy and reassurance. Instead, our concerns were dismissed. We were simply told it was because of "security threats," but no genuine apology or understanding was offered. Rather than making us feel safer, every interaction with staff after that made us feel even more uncomfortable and upset. At no point did anyone seem interested in understanding why we felt the way we did or making things right.
On our last day, I left an honest Google review describing our experience. Instead of accepting the feedback, the hotel contacted us and asked us to delete or change the review because we were returning guests. We were also told that our review had made the staff sad. That response completely missed the point. Our review reflected a genuinely upsetting experience, and instead of taking responsibility or trying to learn from it, the focus was on persuading us to remove our criticism. To make matters worse, the hotel's public response to my review contained statements that did not accurately reflect what had happened, which only reinforced our disappointment.
Perhaps the clearest indication of how little the hotel valued our experience came at checkout. Despite knowing we had raised serious concerns during our stay, not a single member of staff asked whether we had enjoyed our visit or if there was anything they could have done better. There was no attempt to repair the relationship or show that our feedback mattered.
Luxury hospitality is about much more than impressive buildings and expensive rooms. It is about making guests feel welcome, respected, and valued. Throughout this stay, we experienced the exact opposite. Every interaction with staff left us feeling more uncomfortable, more unwelcome, and more upset. The way our concerns were handled during our stay, and again after we left, was deeply disappointing and fell far below the standard we expect from a five-star hotel.
I cannot recommend this hotel based on our experience, and we certainly won't be returning. I wouldn’t return to this hotel even if they paid me.
Viajero anónimo
Comentario: 4 sep. 2026
Fecha de estadía: ago. 2026
Beautiful hotel, an ideal location for a relaxing holiday. The hotel is on the beachfront with plenty of sunbathing areas & loungers with towels.
Staff members are friendly & professional.
I would definitely recommend Fariones hotel 😍
Staff members are friendly & professional.
I would definitely recommend Fariones hotel 😍
Otro
Comentario: 4 sep. 2026
Fecha de estadía: ago. 2026
Claire’s review . What a great place to go excellent.Great location and service. Friendly staff
Great place,fantastic service,friendly staff,excellent grounds , super clean.Overall superb I would recommend to anyone
Respuesta del hotel
Comentario: 4 sep. 2026
Dear Mrs. Madden,
Thank you so much for taking the time to share your wonderful feedback with us.
It is a real pleasure to know that you enjoyed your stay and that our team helped make your experience a memorable one. We are especially happy to hear that you appreciated the atmosphere and the care we put into every detail of the hotel.
Your recommendation means a great deal to us, and we truly hope to have the pleasure of welcoming you back to Hotel Fariones very soon.
Warmest regards,
Bárbara Marichal
Guest Experience Team
Hotel Fariones*****
Thank you so much for taking the time to share your wonderful feedback with us.
It is a real pleasure to know that you enjoyed your stay and that our team helped make your experience a memorable one. We are especially happy to hear that you appreciated the atmosphere and the care we put into every detail of the hotel.
Your recommendation means a great deal to us, and we truly hope to have the pleasure of welcoming you back to Hotel Fariones very soon.
Warmest regards,
Bárbara Marichal
Guest Experience Team
Hotel Fariones*****
Otro
Comentario: 29 ago. 2026
Fecha de estadía: ago. 2026
Amazing hotel!
Highly recommend this hotel, the Friday evening bbq was amazing along with the onsite Asian restaurant! David at the pool was so so good with our toddler throughout our stay!
Respuesta del hotel
Comentario: 30 ago. 2026
Dear Guest,
Thank you so much for your wonderful review.
We’re delighted to know that you had such a fantastic stay with us and that you enjoyed our BBQ as well as the Asian restaurant Kaori. It’s especially lovely to know that David at the pool made such a positive impression. We’ll be sure to share your kind words with him!
It was a pleasure having you and your family with us, and we hope to have the opportunity to welcome you back to Hotel Fariones for another memorable stay.
Warmest Regards,
Simran Mulchandani
Guest Experience Team
Hotel Fariones*****
Thank you so much for your wonderful review.
We’re delighted to know that you had such a fantastic stay with us and that you enjoyed our BBQ as well as the Asian restaurant Kaori. It’s especially lovely to know that David at the pool made such a positive impression. We’ll be sure to share your kind words with him!
It was a pleasure having you and your family with us, and we hope to have the opportunity to welcome you back to Hotel Fariones for another memorable stay.
Warmest Regards,
Simran Mulchandani
Guest Experience Team
Hotel Fariones*****
Excelente ubicación
Calle Roque del Este, 1, Tías, 35510, España|A 3,91 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
No se permiten mascotas
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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