Hostal Sierpes
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Datos rápidos
Check-in desde: | 14:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | No se permiten mascotas |
Más información sobre Hostal Sierpes
Hostal Sierpes
This hotel is situated in the district of Santa Cruz, only 150 metres from the Cathedral, la Giralda, el Alcázar and the Archivo de Indias.
Comentario: 3 abr. 2026
Fecha de estadía: abr. 2026
Holy Week in Sevilla
Comentario: 12 abr. 2026
Fecha de estadía: abr. 2026
HOSTEL WITH PLAGUES
Comentario: 24 oct. 2025
Fecha de estadía: oct. 2025
Great facility, spotless!
Comentario: 20 jun. 2025
Fecha de estadía: jun. 2025
Cockroaches in the room
I had a very unpleasant experience at the Hostal Sierpes in Seville. We paid for two nights but could only sleep one as the situation was totally unsustainable.
At 2:30 a.m., we began to notice strange movements and shadows in the room. As the light comes on, we meet two giant COCKROACHES running around the room. It was a repulsive and alarming situation.
We immediately went down to reception to complain, and the receptionist—very friendly, it must be said—changed us to another room on the second floor.
What seemed like a solution turned out to be another problem:
The mattress was in bad condition and uneven
Bathroom door wouldn't close
The cupboards gave off a stale smell and looked like they were taken from another era
The old wooden windows before the civil war, did not close well, so we had to sleep with the light on for fear of more insects appearing.
All this happened at 3:00 in the morning, carrying suitcases, nervous and unable to rest. The receptionist was sympathetic, but obviously embarrassed by the situation.
The next morning, 8 a.m., with our bags in hand, we tried to talk to a manager to explain what happened. His attitude was totally evasive, minimizing the problem, as if we were making it up.
We put up a claim sheet and they told us they'd call us. As of today, June 20, no one has contacted me. I was the one who had to call back. The same receptionist fully recognized what happened.
I have not been refunded the amount of the second night, even though we did not stay in the hostel for hygiene and emotional health. I have photographs and evidence, and I will not hesitate to take this claim as far as necessary.
This place is not in a suitable condition to accommodate people. The least they should do is take responsibility and pay back the money for a service they did not provide properly.
An embarrassment of experience that I hope will not happen to anyone else.
Comentario: 18 jun. 2025
Fecha de estadía: jun. 2025
Very good experience
Excelente ubicación
Corral del Rey 22, Casco Antiguo, Sevilla, 41004, España|A 0,81 km del centro de la ciudad
Check-in y check-out
Check-in desde:
14:00
Check-out antes de:
12:00
Información útil
No se permiten mascotas
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
