Zoetry Mallorca Wellness & Spa
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | No se permiten mascotas |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Piscina
Gimnasio
Más información sobre Zoetry Mallorca Wellness & Spa
Zoetry Mallorca Wellness & Spa
Located on a 14th‑century historic estate in the peaceful town of Llucmajor, Zoëtry Mallorca, part of Hyatt’s Inclusive Collection, is a luxury retreat surrounded by gardens, olive groves and Mediterranean nature.
Reseñas de 
Familia viajera
Comentario: 27 may. 2026
Fecha de estadía: may. 2026
Rest in an environment designed for relaxation.
We enjoyed a family vacation at this wonderful 5-star hotel, where, as soon as you pass through the entrance arch, you enjoy an interior courtyard with a wonderful contrast of plants and vegetation.
A wonderful colonial house with large, well-equipped rooms where you can enjoy rest, thanks to the room and the silence of the night.
Behind the main building, there are several rows of rooms that overlook an adult pool and a children's pool, and a little further down, there is a pool exclusively for adults.
All of this within a wonderful lushness of plants.
The hotel features a very well-equipped and well-designed gym (something not very common in hotels) that invites you to stay, but if you prefer to run outdoors, it has a well-made and well-distributed 1.4 km dirt track.
Additionally, if you enjoy biking, it offers a wide range of bicycles.
After so much exercise, obviously, a wonderful spa, pool, sauna, Turkish bath, treatments… excellent!!
It has a chapel that is worth seeing from the inside, simply spectacular.
Regarding dining, at breakfast they offer a buffet and a menu, also free, for requests, with a lot of variety for all kinds of cravings, with tables inside the restaurant and on the terrace where, again, thanks to the trees, you can enjoy a wonderful morning.
For both lunch and dinner, they have a varied, well-designed menu, and for dinner, it is worth mentioning that they always have live performances, which is greatly appreciated, again, very pleasant.
It has a Michelin Star restaurant, Andreu Genestra (spectacular!!). And for wine lovers, they will show you the wine cellar…); I will add another different review about the experience at this restaurant.
And what can I say about the staff, extraordinary, our compliments to Raúl Palomo, General Manager/Director of the hotel for your attention, your involvement, and for that wonderful team of people you lead and manage; from the moment we arrived, charming guys at the reception, at the pool (with their bar to grab a drink, I almost forgot…), in the restaurant, and especially for being so approachable, understanding, and attending to our daughter who is just over 2 years old and occasionally liked to wander around, hehehe.
Thank you and congratulations Raúl for this experience, for making our family vacation even more enjoyable, to you and your entire team.
We will return, without a doubt.
A wonderful colonial house with large, well-equipped rooms where you can enjoy rest, thanks to the room and the silence of the night.
Behind the main building, there are several rows of rooms that overlook an adult pool and a children's pool, and a little further down, there is a pool exclusively for adults.
All of this within a wonderful lushness of plants.
The hotel features a very well-equipped and well-designed gym (something not very common in hotels) that invites you to stay, but if you prefer to run outdoors, it has a well-made and well-distributed 1.4 km dirt track.
Additionally, if you enjoy biking, it offers a wide range of bicycles.
After so much exercise, obviously, a wonderful spa, pool, sauna, Turkish bath, treatments… excellent!!
It has a chapel that is worth seeing from the inside, simply spectacular.
Regarding dining, at breakfast they offer a buffet and a menu, also free, for requests, with a lot of variety for all kinds of cravings, with tables inside the restaurant and on the terrace where, again, thanks to the trees, you can enjoy a wonderful morning.
For both lunch and dinner, they have a varied, well-designed menu, and for dinner, it is worth mentioning that they always have live performances, which is greatly appreciated, again, very pleasant.
It has a Michelin Star restaurant, Andreu Genestra (spectacular!!). And for wine lovers, they will show you the wine cellar…); I will add another different review about the experience at this restaurant.
And what can I say about the staff, extraordinary, our compliments to Raúl Palomo, General Manager/Director of the hotel for your attention, your involvement, and for that wonderful team of people you lead and manage; from the moment we arrived, charming guys at the reception, at the pool (with their bar to grab a drink, I almost forgot…), in the restaurant, and especially for being so approachable, understanding, and attending to our daughter who is just over 2 years old and occasionally liked to wander around, hehehe.
Thank you and congratulations Raúl for this experience, for making our family vacation even more enjoyable, to you and your entire team.
We will return, without a doubt.
Respuesta del hotel
Comentario: 27 may. 2026
Estimado Sr. Jorge,
Muchísimas gracias por compartir una reseña tan detallada y tan positiva tras su reciente estancia en Zoëtry Mallorca.
Nos llena de satisfacción saber que han disfrutado de unas vacaciones familiares tan especiales y que nuestro entorno, la arquitectura del hotel y la tranquilidad de nuestras habitaciones hayan contribuido a su descanso. Su descripción de nuestros jardines, piscinas e instalaciones refleja exactamente la experiencia que deseamos ofrecer: un auténtico oasis de relajación.
Nos alegra igualmente que hayan disfrutado de nuestras instalaciones deportivas, el circuito al aire libre, el spa y, por supuesto, de nuestra oferta gastronómica. Sus palabras sobre el desayuno, nuestros restaurantes y especialmente sobre Andreu Genestra son muy apreciadas y serán compartidas con todo el equipo.
Queremos agradecerle de manera especial su reconocimiento hacia nuestro equipo. Comentarios como el suyo son una gran motivación para todos nosotros, ya que nuestro principal objetivo es ofrecer un servicio cercano, personalizado y memorable para cada uno de nuestros huéspedes, incluyendo los más pequeños de la familia.
Ha sido un verdadero placer formar parte de sus vacaciones y contribuir a crear recuerdos inolvidables.
Estaremos encantados de darle la bienvenida nuevamente muy pronto.
Atentamente,
Guest Experience Manager
Muchísimas gracias por compartir una reseña tan detallada y tan positiva tras su reciente estancia en Zoëtry Mallorca.
Nos llena de satisfacción saber que han disfrutado de unas vacaciones familiares tan especiales y que nuestro entorno, la arquitectura del hotel y la tranquilidad de nuestras habitaciones hayan contribuido a su descanso. Su descripción de nuestros jardines, piscinas e instalaciones refleja exactamente la experiencia que deseamos ofrecer: un auténtico oasis de relajación.
Nos alegra igualmente que hayan disfrutado de nuestras instalaciones deportivas, el circuito al aire libre, el spa y, por supuesto, de nuestra oferta gastronómica. Sus palabras sobre el desayuno, nuestros restaurantes y especialmente sobre Andreu Genestra son muy apreciadas y serán compartidas con todo el equipo.
Queremos agradecerle de manera especial su reconocimiento hacia nuestro equipo. Comentarios como el suyo son una gran motivación para todos nosotros, ya que nuestro principal objetivo es ofrecer un servicio cercano, personalizado y memorable para cada uno de nuestros huéspedes, incluyendo los más pequeños de la familia.
Ha sido un verdadero placer formar parte de sus vacaciones y contribuir a crear recuerdos inolvidables.
Estaremos encantados de darle la bienvenida nuevamente muy pronto.
Atentamente,
Guest Experience Manager
Otro
Comentario: 24 may. 2026
Fecha de estadía: may. 2026
Very bad state of property
This property needs updating. I experienced mold and rust in my room, including a door that does not lock and swung open in teh middle of the night. The property is heavenly when it comes to its outside spaces, like jasmine-covered walls, but it is severely understaffed. Pools are not heated, so an indoor pool in the spa is as ice-cold as the exterior pool. Because teh property is understaffed, you feel teh tension of unhappy workers and, unfortunately, rooms that need to be cleaned better. Used cappucino cups stacked up as I added one a day from my walk from breakfast, where I marveled that the housekeeper would leave the following day's cup in the room, plus the current day's cup, despite the number of dirty cups stacking up over a week. It became so bad that I spent all my time outside the property, which is a shame.
Respuesta del hotel
Comentario: 27 may. 2026
Dear Ms. Roberts,
Thank you for taking the time to share your feedback regarding your recent stay at Zoëtry Mallorca.
We are sincerely sorry to learn that your experience did not meet your expectations. However, we were quite surprised by several of the concerns raised, as they do not reflect the standards we are committed to maintaining, nor the feedback we usually receive from our valued guests.
During your stay, our team was unfortunately not informed of these matters. Please allow us to emphasize that our staff is always available on-site and dedicated to addressing any concerns immediately, in order to provide appropriate solutions and ensure our guests' comfort and satisfaction at all times.
In addition, we would like to kindly mention that our housekeeping service is available throughout the day upon request. Out of respect for our guests’ privacy, rooms are not serviced when a “Do Not Disturb” sign is displayed. Our team also remains at your disposal should any additional service be required.
Regarding your comments on cleanliness, maintenance, and staffing, please rest assured that these aspects are of the utmost importance to us. Your feedback has been shared with the relevant departments, and a thorough internal review has been conducted.
We genuinely regret that we were not given the opportunity to assist you during your stay, as we are confident that we could have significantly improved your experience.
We take all guest feedback very seriously and remain fully committed to continuously enhancing our services and facilities.
We would welcome the opportunity to regain your trust in the future.
Kind regards,
Guest Experience Manager
Thank you for taking the time to share your feedback regarding your recent stay at Zoëtry Mallorca.
We are sincerely sorry to learn that your experience did not meet your expectations. However, we were quite surprised by several of the concerns raised, as they do not reflect the standards we are committed to maintaining, nor the feedback we usually receive from our valued guests.
During your stay, our team was unfortunately not informed of these matters. Please allow us to emphasize that our staff is always available on-site and dedicated to addressing any concerns immediately, in order to provide appropriate solutions and ensure our guests' comfort and satisfaction at all times.
In addition, we would like to kindly mention that our housekeeping service is available throughout the day upon request. Out of respect for our guests’ privacy, rooms are not serviced when a “Do Not Disturb” sign is displayed. Our team also remains at your disposal should any additional service be required.
Regarding your comments on cleanliness, maintenance, and staffing, please rest assured that these aspects are of the utmost importance to us. Your feedback has been shared with the relevant departments, and a thorough internal review has been conducted.
We genuinely regret that we were not given the opportunity to assist you during your stay, as we are confident that we could have significantly improved your experience.
We take all guest feedback very seriously and remain fully committed to continuously enhancing our services and facilities.
We would welcome the opportunity to regain your trust in the future.
Kind regards,
Guest Experience Manager
Viajero anónimo
Comentario: 31 ago. 2026
Fecha de estadía: ago. 2026
Had a lovely long weekend stay. The hotel is close to the airport and only a few minutes from the beach. They also have an excellent restaurant on site that was great for dinner one night.
Otro
Comentario: 27 ago. 2026
Fecha de estadía: ago. 2026
Beautiful property.
We had a fantastic stay. This hotel is beautiful! The property is sooo lovely and romantic. We had the most amazing stay wished we didn’t have to leave. Outstanding service at breakfast and by the pool. 0 complaints.
Respuesta del hotel
Comentario: 28 ago. 2026
Dear Margie,
Thank you very much for your wonderful review and for sharing your experience with us.
We are delighted to hear that you had such a fantastic stay and that you enjoyed the beauty and romantic atmosphere of our property. It means a great deal to know that our breakfast and pool teams contributed to making your stay so memorable.
Your kind words and the fact that you wished you could have stayed longer are truly the highest compliment we could receive. We will be sure to share your feedback with the entire team.
It was a pleasure to have you with us, and we hope to welcome you back to Zoëtry Mallorca for another unforgettable stay in the near future.
Warm regards,
Ghazi Gharbi
Guest Experience Manager
Zoetry Mallorca
Thank you very much for your wonderful review and for sharing your experience with us.
We are delighted to hear that you had such a fantastic stay and that you enjoyed the beauty and romantic atmosphere of our property. It means a great deal to know that our breakfast and pool teams contributed to making your stay so memorable.
Your kind words and the fact that you wished you could have stayed longer are truly the highest compliment we could receive. We will be sure to share your feedback with the entire team.
It was a pleasure to have you with us, and we hope to welcome you back to Zoëtry Mallorca for another unforgettable stay in the near future.
Warm regards,
Ghazi Gharbi
Guest Experience Manager
Zoetry Mallorca
Familia viajera
Comentario: 19 ago. 2026
Fecha de estadía: ago. 2026
Beautiful property, terrible service, and old rooms
The hotel structure is very charming, but that is the only positive note. Restaurant service (breakfast and dinner) is very slow and disorganized; the quality of the food offered in the evening is very low. We stayed in the Ponent Suite, an old, dark room with very low ceilings. It felt like a bungalow… It is not worth the price paid
Respuesta del hotel
Comentario: 19 ago. 2026
Dear Guest Giuliano,
Thank you for taking the time to share your feedback and for choosing Zoëtry Mallorca for your stay.
We are delighted to know that you appreciated the beauty and unique atmosphere of our property.
At the same time, we are sorry to learn that certain aspects of your stay did not meet your expectations. Regarding our dining experience, we would like to mention that our team is always committed to accommodating individual preferences whenever possible. During your stay, several alternatives outside the regular menu were also offered to better suit your personal tastes and requirements.
With regard to the Ponent Suite, we understand that the design and architectural features of the room may not have matched your preferences. However, no concerns regarding the room or the ceiling height were brought to our attention during your stay. Had we been informed while you were still at the hotel, we would have been more than happy to assist you immediately and explore suitable solutions together.
Our goal is to ensure that every guest enjoys a comfortable and memorable stay. For this reason, we always encourage our guests to share any concerns during their visit, allowing us the opportunity to address them promptly and effectively.
Thank you once again for your feedback. We wish you all the best and hope to have the opportunity to welcome you back in the future.
Kind regards,
Ghazi Gharbi
Guest Experience Manager
Zoëtry Mallorca
Thank you for taking the time to share your feedback and for choosing Zoëtry Mallorca for your stay.
We are delighted to know that you appreciated the beauty and unique atmosphere of our property.
At the same time, we are sorry to learn that certain aspects of your stay did not meet your expectations. Regarding our dining experience, we would like to mention that our team is always committed to accommodating individual preferences whenever possible. During your stay, several alternatives outside the regular menu were also offered to better suit your personal tastes and requirements.
With regard to the Ponent Suite, we understand that the design and architectural features of the room may not have matched your preferences. However, no concerns regarding the room or the ceiling height were brought to our attention during your stay. Had we been informed while you were still at the hotel, we would have been more than happy to assist you immediately and explore suitable solutions together.
Our goal is to ensure that every guest enjoys a comfortable and memorable stay. For this reason, we always encourage our guests to share any concerns during their visit, allowing us the opportunity to address them promptly and effectively.
Thank you once again for your feedback. We wish you all the best and hope to have the opportunity to welcome you back in the future.
Kind regards,
Ghazi Gharbi
Guest Experience Manager
Zoëtry Mallorca
Muy buena ubicación
Camí de Sa Torre, Km 8, Lluchmayor, 07609, España|A 9,88 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
No se permiten mascotas
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
Zoetry Mallorca Wellness & Spa: Preguntas frecuentes
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