El Charco Suites
+ 65
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Datos rápidos
Check-in desde: | 15:30 |
|---|---|
Check-out antes de: | 11:00 |
Mascotas | No se permiten mascotas |
Niños | No se permiten niños en este hotel |
Más información sobre El Charco Suites
El Charco Suites
Aparta-Suite El Charco is located 150 metres from El Charco de San Ginés, a scenic area with a seawater lagoon. Free WiFi access is available at the modern apartment.
Reseñas de 
Pareja
UK
Comentario: 9 ene. 2025
Fecha de estadía: dic. 2024
El Charco
A lovely apartment that backs on to EL Charcoal. A 2 minute walk to the nearby bars and seafront. Check in process easy. 1 bed apartment with small kitchen with all the necessary equipment to my take a small meal
Bedroom very comfortable as was the living room. Bathroom in flat but extra large bath on the terrace upstairs- took an age to fill with couple of inches of water so gave up eventually but shower downstairs. Access to shared terrace with hot tub ( water a little cold at 24- which I think is preset couldn’t change but may have been me)
Day of checkout struggling with taxi and host happily ordered for me
Apartment was beautiful could not fault it would happily stay again if in the area
Bedroom very comfortable as was the living room. Bathroom in flat but extra large bath on the terrace upstairs- took an age to fill with couple of inches of water so gave up eventually but shower downstairs. Access to shared terrace with hot tub ( water a little cold at 24- which I think is preset couldn’t change but may have been me)
Day of checkout struggling with taxi and host happily ordered for me
Apartment was beautiful could not fault it would happily stay again if in the area
Viajero solo
Comentario: 31 dic. 2025
Fecha de estadía: dic. 2025
Cutthroat. Zero empathy.
I will start by saying I made a mistake with the date of the booking and it is totally my fault - I realised my error when I was at the airport and my check in instructions were not arriving. I booked for 31.01 not 31.12. Yet, here I am, already in Lanzarote, on New Years Eve (solo traveller) with a perspective of no hotel for the night - everything on all platforms is all booked up unless you’re willing to spend £600 for one night which I don’t have.
Reservation I got was non refundable, I get how last minute cancellations can hurt small businesses and I absolutely stand by rules that protect such businesses. However, I made an honest, genuine error and considering I now need to book something very expensive very last minute to not be left on the street for the night - I contacted the hotel asking to waive the charge for this reservation. They have a month to fill this one night slot which they easily would do. Without a moment hesitation they refuse. I find it so mean considering the circumstances. It is a very stressful situation for me yet they did nothing.
I absolutely get I made a mistake here, but honestly does it hurt to be human and help someone out? I know how cancellations can hurt small businesses but on this occasion you guys had a month to fill it again. This is really not ok. Thank you for making an already stressful situation much worse and showing absolutely zero empathy. I hope karma goes back to you
Reservation I got was non refundable, I get how last minute cancellations can hurt small businesses and I absolutely stand by rules that protect such businesses. However, I made an honest, genuine error and considering I now need to book something very expensive very last minute to not be left on the street for the night - I contacted the hotel asking to waive the charge for this reservation. They have a month to fill this one night slot which they easily would do. Without a moment hesitation they refuse. I find it so mean considering the circumstances. It is a very stressful situation for me yet they did nothing.
I absolutely get I made a mistake here, but honestly does it hurt to be human and help someone out? I know how cancellations can hurt small businesses but on this occasion you guys had a month to fill it again. This is really not ok. Thank you for making an already stressful situation much worse and showing absolutely zero empathy. I hope karma goes back to you
Pareja
Comentario: 16 ago. 2025
Fecha de estadía: ago. 2025
Horrible night
HORRIBLE NIGHT. Fortunately we stayed in this apartment one night only. It would have been impossible to resist more. First of all, it must be pointed out that the PHOTOS OF THE STRUCTURE ARE DELIBERATELY MISLEADING, modified to look very bright. Actually the rooms look directly onto the street, on the ground floor, and so it is impossible to keep the windows open, let in light or let the room air. The walls are very thin - whatever happens in the street you can feel it reverberating in your skull. It also feels unsafe, as the front door is very thin and anyone could enter with very little difficulty. The air conditioner is located right in front of the bed so sleeping with the one on is a guarantee of future influences. At the same time it is necessary not being able to take advantage of natural ventilation at night. In short, you end up staying in a closed hole, dripping with sweat, without seeing sunlight for 100€ per night.
The bathroom is totally open to the kitchen (!!!) - the smell comes to the one who drinks coffee at the counter.
It should also be added that the property does not offer a luggage storage Service, which is now guaranteed by anyone.
That said, the apartment inside is clean and nicely decorated.
The bathroom is totally open to the kitchen (!!!) - the smell comes to the one who drinks coffee at the counter.
It should also be added that the property does not offer a luggage storage Service, which is now guaranteed by anyone.
That said, the apartment inside is clean and nicely decorated.
Pareja
Comentario: 12 sep. 2024
Fecha de estadía: sep. 2024
Nice place for couple nights only
Site says 24 hr reception – there is no physical reception, it’s ‘phone or email contact. NB, you need a code to get a key. We arrived at ~8pm, no one there, no code. Had to call Easyjet who eventually advised we had to email pictures of our passports before the ‘reception’ would tell us the code. To be fair, Easyjet Customer Service were great but if we’d known the process for getting the code, we could have done it on the way from the airport. Instead, we had an anxious hour, hanging about in a bit of a rundown side street, getting darker by the minute, with no idea when/how we would get in a room. When we were given code by Easyjet, it wouldn’t work, had to get another one and that got us into (wrong) room. Half an hour later, whilst in a restaurant, we got an email saying we had been told the wrong room and we had to move. Luckily, we were only 2 mins round the corner.
We were in the Premier suite so room review is mainly on that. However, we were initially put in the Deluxe so have sighted both. Both absolutely beautiful, spotless, modern, serviced daily – can’t fault that, so any criticisms may seem pernickety. My opinion, don’t splash for the Premier suite, not worth the extra unless you’re desperate for your own jacuzzi. It’s not a private solarium, more a rooftop jacuzzi; no seating so unsuitable for sitting in the sun. The main solarium only had 4 beds so if all suites full, not enough for everyone. The pic on their site makes it look massive, it’s not. The deluxe suite was a ‘wow’ when we walked in door; the premier was then a bit of a let-down as it’s much smaller. The staircase up to the ‘solarium’ is so steep and narrow you have to come down it sideways and one step at a time. Don’t attempt after a drink or with less than bone dry feet.
No actual windows, roof ones only. Lovely but might not suit everyone. A few floor tiles loose and cracked so just take care when stepping on them. The mirror/shelf in the bathroom looks good but isn’t very practical - it’s round, so very limited space to actually put toiletries on. The Safe wasn’t working, it was as if there were no batteries in it. We emailed on first morning to be told there was a key – there wasn’t. Then that a member of staff would come round, they didn’t.
Summary: lovely place, quiet, and in an ok location for bars/restaurants (if you walk round the corner) but I wouldn’t go back.
We were in the Premier suite so room review is mainly on that. However, we were initially put in the Deluxe so have sighted both. Both absolutely beautiful, spotless, modern, serviced daily – can’t fault that, so any criticisms may seem pernickety. My opinion, don’t splash for the Premier suite, not worth the extra unless you’re desperate for your own jacuzzi. It’s not a private solarium, more a rooftop jacuzzi; no seating so unsuitable for sitting in the sun. The main solarium only had 4 beds so if all suites full, not enough for everyone. The pic on their site makes it look massive, it’s not. The deluxe suite was a ‘wow’ when we walked in door; the premier was then a bit of a let-down as it’s much smaller. The staircase up to the ‘solarium’ is so steep and narrow you have to come down it sideways and one step at a time. Don’t attempt after a drink or with less than bone dry feet.
No actual windows, roof ones only. Lovely but might not suit everyone. A few floor tiles loose and cracked so just take care when stepping on them. The mirror/shelf in the bathroom looks good but isn’t very practical - it’s round, so very limited space to actually put toiletries on. The Safe wasn’t working, it was as if there were no batteries in it. We emailed on first morning to be told there was a key – there wasn’t. Then that a member of staff would come round, they didn’t.
Summary: lovely place, quiet, and in an ok location for bars/restaurants (if you walk round the corner) but I wouldn’t go back.
Familia viajera
UK
Comentario: 27 ene. 2024
Fecha de estadía: ene. 2024
Perfect place in Arrecife ❤️
Thank you for such a perfect place to stay so close to everything in Arrecife
Lovely spacious rooms, comfy bed, well equipped kitchen.
The staff were so friendly and kept everything very clean ❤️
We will definitely choose this spot again and recommend to friends .
Lovely spacious rooms, comfy bed, well equipped kitchen.
The staff were so friendly and kept everything very clean ❤️
We will definitely choose this spot again and recommend to friends .
Ubicación
Jacinto Borges, 54-56, esquina con Pontevedra 2, Lanzarote, 35500, España|A 12,04 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:30
Check-out antes de:
11:00
Información útil
No se permiten niños en este hotel
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.
No se permiten mascotas
Please inform El Charco Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Please note that when booking a rate where payment is due before arrival, El Charco Suites will provide detailed payment instructions, for example a link to a secured payment platform.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Este hotel acepta los siguientes métodos de pago:
El Charco Suites: Preguntas frecuentes
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