Hotel Benetusser
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Más información sobre Hotel Benetusser
Hotel Benetusser
Just to the south of the city of Valencia, the Hotel Benetusser has large, modern and air-conditioned rooms. There is free WiFi and a restaurant. All of the Benetusser Hotel’s rooms have a plasma TV and telephone.
Comentario: 28 may. 2026
Fecha de estadía: may. 2026
Cleanliness is paramount.
Comentario: 15 mar. 2026
Fecha de estadía: mar. 2026
leave all hope to you who enter
The team was not at all cooperative and you can see perfectly well that they can not work well.
Comentario: 15 mar. 2026
Fecha de estadía: mar. 2026
Raw chicken, I felt sick to my stomach
Comentario: 15 mar. 2026
Fecha de estadía: mar. 2026
Educational trip Valencia
The serious fact: Catering and Waitstaff
The low point was reached during dinner: a schoolgirl on an educational trip was served completely raw chicken. Serving raw meat to kids is not just a gross mistake, it's a health hazard. What made the situation worse was the rudeness of the waiters: rude, listless and totally lacking in empathy or professionalism in the face of complaints. Such behaviour is not acceptable in any establishment, let alone a 4-star hotel.
Room and Reception
To be honest, I have to report that not everything was negative:
Cleaning: Discreet and without particular criticality.
Reception: Unlike the colleagues at the restaurant, the reception staff were friendly and professional. They took action promptly to resolve some malfunctions of the electrical systems that we encountered in the room.
In summary: Despite the commitment of the reception and acceptable cleanliness, I cannot recommend this hotel. The management of the kitchen and the attitude of the waiting staff are totally inadequate and make the stay stressful and, in some respects, risky. There is a lot to work on to deserve the 4 stars.
Comentario: 19 abr. 2026
Fecha de estadía: abr. 2026
This hotel is located in a rather run-down residential area of Valencia. There are very few facilities, including restaurants within walking distance. Regrettably while I was there the entire area smelt of sewage. I walked for over an hour and it was the same everywhere. Thankfully it was Spring and not hot but it would be unbearable in Summer.
There is unreliable on-street parking.
The hotel has a pizza restaurant, which is fine, but not for a longer stay. The public areas are reasonably modern, but the rooms are dated, poorly equipped with tatty furniture. The rooms are in desparate need of renovation. The towels are thin and non-absorbent. How this hotel gained 4* is an absolute mystery. Maybe 20 years ago it just scraped in.
I was booked in for 6 nights as I had business nearby. However, I had to move to another area of Valencia for business reasons and on my day of arrival I told the staff that I had to move in 2 days. As my booking was with Expedia they said Expedia would have to manage the refund. Expedia have been excellent. Very proactive. Have called me and hotel many times in the last 10 days but the hotel refuses to even acknowledge their calls and emails. This is so rude and unprofessional.
If you want a hotel in Valencia, there in NO REASON to consider this one based on location, quality and customer service.
Ubicación
Avenida Paiporta, 54, Benetúser, 46910, España|A 0,08 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
Los niños son bienvenidos en este hotel
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.
No se permiten mascotas
Desayuno disponible
Precio del desayuno
$ 8.547 (≈EUR 5)/persona
Cash