Ona Palm Beach
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Datos rápidos
Check-in desde: | 16:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | No se permiten mascotas |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Piscina
Gimnasio
Más información sobre Ona Palm Beach
Ona Palm Beach
Facing the seafront, Ona Palm Beach offers 3-star accommodation in Playa de las Americas and has an outdoor swimming pool, garden and terrace.
Reseñas de 
Pareja
Comentario: 19 may. 2026
Fecha de estadía: may. 2026
Home from home
Rooms
I stayed at Ona Palm Beach with my husband last week and really enjoyed my time there. The room was massive, I was expecting a bedsit/studio type thing but it was like a proper flat, there was a separate living area where the kitchenette was with a sofa, a coffee table, a dining table, a TV and a good sized balcony. The kitchenettte had crockery, cutlery and pans provided. The TV had ITV and BBC. The balcony had a cactus, a small table and chairs and a pull out clothes rail which was really handy for towels and swimsuits. The bathroom was quite big and even had a bidet and two sinks. The bedroom had a little dressing table and bedside tables. The beds were two singles pushed together with separate blankets but maybe that's for the best as I did accidently get a bit of sand on my side. Also they did seem bigger than normal singles. We were on the 8th floor so we had a great view of the sea, the swimming pool and the mountains.
Facilities
There is a big swimming pool with sun loungers around it, and also a corner shop type shop next to reception to buy snacks and drinks which is very convienient. There is also a nice little courtyard area which you can look down onto which has lots of trees and tweety birds.
Location
The location of the hotel is really handy, it is walking distance away from the bus station (where you can get the number 40 to and from the airport), the beach, Siam Park, Siam Mall (which has a big supermarket in it), lots of restaurants and a harbour where you can go on excursions such as scuba diving and snorkelling. The sea at the beach opposite the hotel is very choppy, so if you are after swimming and snorkelling I would reccommend Playa del Bobo which is a short walk away. Playa del Bobo has a rocky bit which juts out in such a way that it blocks a lot of the waves making it a lot calmer, and I saw a starfish there. As with any tourist city you do have to be careful of pick pockets. I got my purse pick pocketed on the way from the hotel to Siam Mall but luckily my husband was with me and he sprang into action and chased the criminal so thanks to his bravery I got my purse back. You'll be fine if you just don't have your purse in an easily accessible pocket of your backpack like I did.
Entertainment
I wasn't sure if I would like the entertainment or not because I'm not that good with loud noise, but it was wicked. It wasn't too noisy, just the right volume that you could hear it clearly without being deafened, and also the balcony doors blocked out most of the sound if you did want more peace and quiet in your room. The entertainment team did a really good job and had a joyful energy that made me feel joyful too. On the Tuesday evening there was a singer on who I watched from the balcony, on the Wednesday evening there was an acrobatics duo and my favourite was the foam party on Thursday afternoon in the pool. As part of the foam party the entertainments team did some dancing that I enjoyed following along to, they had all the best party tracks including Saturday Night, Macarena and YMCA. I got out of the pool to go and get ready for my restaurant reservation but then I got back in again because I didn't want to miss YMCA.
Overall a great stay and I'm not sure when and where I'll next be going abroad but if I do go to Costa Adeje again one day I would like to return here.
I stayed at Ona Palm Beach with my husband last week and really enjoyed my time there. The room was massive, I was expecting a bedsit/studio type thing but it was like a proper flat, there was a separate living area where the kitchenette was with a sofa, a coffee table, a dining table, a TV and a good sized balcony. The kitchenettte had crockery, cutlery and pans provided. The TV had ITV and BBC. The balcony had a cactus, a small table and chairs and a pull out clothes rail which was really handy for towels and swimsuits. The bathroom was quite big and even had a bidet and two sinks. The bedroom had a little dressing table and bedside tables. The beds were two singles pushed together with separate blankets but maybe that's for the best as I did accidently get a bit of sand on my side. Also they did seem bigger than normal singles. We were on the 8th floor so we had a great view of the sea, the swimming pool and the mountains.
Facilities
There is a big swimming pool with sun loungers around it, and also a corner shop type shop next to reception to buy snacks and drinks which is very convienient. There is also a nice little courtyard area which you can look down onto which has lots of trees and tweety birds.
Location
The location of the hotel is really handy, it is walking distance away from the bus station (where you can get the number 40 to and from the airport), the beach, Siam Park, Siam Mall (which has a big supermarket in it), lots of restaurants and a harbour where you can go on excursions such as scuba diving and snorkelling. The sea at the beach opposite the hotel is very choppy, so if you are after swimming and snorkelling I would reccommend Playa del Bobo which is a short walk away. Playa del Bobo has a rocky bit which juts out in such a way that it blocks a lot of the waves making it a lot calmer, and I saw a starfish there. As with any tourist city you do have to be careful of pick pockets. I got my purse pick pocketed on the way from the hotel to Siam Mall but luckily my husband was with me and he sprang into action and chased the criminal so thanks to his bravery I got my purse back. You'll be fine if you just don't have your purse in an easily accessible pocket of your backpack like I did.
Entertainment
I wasn't sure if I would like the entertainment or not because I'm not that good with loud noise, but it was wicked. It wasn't too noisy, just the right volume that you could hear it clearly without being deafened, and also the balcony doors blocked out most of the sound if you did want more peace and quiet in your room. The entertainment team did a really good job and had a joyful energy that made me feel joyful too. On the Tuesday evening there was a singer on who I watched from the balcony, on the Wednesday evening there was an acrobatics duo and my favourite was the foam party on Thursday afternoon in the pool. As part of the foam party the entertainments team did some dancing that I enjoyed following along to, they had all the best party tracks including Saturday Night, Macarena and YMCA. I got out of the pool to go and get ready for my restaurant reservation but then I got back in again because I didn't want to miss YMCA.
Overall a great stay and I'm not sure when and where I'll next be going abroad but if I do go to Costa Adeje again one day I would like to return here.
Respuesta del hotel
Comentario: 25 may. 2026
Hi there Francesca!
We're over the moon with your brilliant review Thanks for your kind words.
We're thrilled you enjoyed our spacious apartments with fully-equipped kitchenettes and those stunning sea views from higher floors . Your appreciation for our prime location near Siam Park and Playa del Bobo truly reflects our commitment to convenience for explorers.
Our team takes pride in crafting entertainment that balances energy and comfort, just as you described with the foam party and balcony concerts. Regarding the bed setup, we offer multiple configurations to accommodate different guest preferences while maintaining hygiene standards.
While we maintain 24/7 security onsite, we always remind guests to stay vigilant in busy tourist areas as mentioned in your helpful tip. Your enthusiasm for following along with our YMCA pool session put smiles on our faces!
It would be great to welcome you back.
All the best,
Ona Palm Beach
We're over the moon with your brilliant review Thanks for your kind words.
We're thrilled you enjoyed our spacious apartments with fully-equipped kitchenettes and those stunning sea views from higher floors . Your appreciation for our prime location near Siam Park and Playa del Bobo truly reflects our commitment to convenience for explorers.
Our team takes pride in crafting entertainment that balances energy and comfort, just as you described with the foam party and balcony concerts. Regarding the bed setup, we offer multiple configurations to accommodate different guest preferences while maintaining hygiene standards.
While we maintain 24/7 security onsite, we always remind guests to stay vigilant in busy tourist areas as mentioned in your helpful tip. Your enthusiasm for following along with our YMCA pool session put smiles on our faces!
It would be great to welcome you back.
All the best,
Ona Palm Beach
Familia viajera
Comentario: 25 abr. 2026
Fecha de estadía: abr. 2026
Bad
Omg the first night Beatles were runing around the floor, didn’t sleep till I had to spray them , so upset still here and I’m thinking how can anyone sleep with the thought of Beatles big runing around floor, I left it outside door, as this is not on, light shining in my room all night blinding me and runtimes my stay, I did tell them nothing done about it so instead of sea veiw it was blinding had to put towel over rail of vacant so brightnesss of light didn’t blind me, Badley damage bathroom units , but the Beatles done it for me they handed me spray to kill them and said just spray them there die , I never sleeped at all
Respuesta del hotel
Comentario: 8 may. 2026
Hi Tracy,
I'm sorry to hear that your experience did not fully meet your expectations.
We're keen to learn more about it.
We sincerely regret the pest situation you encountered and understand how distressing this must have been. Our team follows rigorous prevention protocols including regular disinfection and fumigation in line with Canary Islands pest control standards. Regarding room lighting, we're reviewing curtain solutions to improve light management while maintaining safety standards. Your feedback about bathroom maintenance has been escalated to our technical team for immediate attention.
While our front desk provides pest control sprays upon request as immediate assistance, we acknowledge this didn't resolve your experience fully. The vibrant location near Playa de las Américas' entertainment areas means some ambient light is unavoidable, but we're committed to finding better balances for guest comfort.
We hope you'll have the chance to stay with us again.
All the best,
Ona Palm Beach
I'm sorry to hear that your experience did not fully meet your expectations.
We're keen to learn more about it.
We sincerely regret the pest situation you encountered and understand how distressing this must have been. Our team follows rigorous prevention protocols including regular disinfection and fumigation in line with Canary Islands pest control standards. Regarding room lighting, we're reviewing curtain solutions to improve light management while maintaining safety standards. Your feedback about bathroom maintenance has been escalated to our technical team for immediate attention.
While our front desk provides pest control sprays upon request as immediate assistance, we acknowledge this didn't resolve your experience fully. The vibrant location near Playa de las Américas' entertainment areas means some ambient light is unavoidable, but we're committed to finding better balances for guest comfort.
We hope you'll have the chance to stay with us again.
All the best,
Ona Palm Beach
Pareja
Comentario: 29 may. 2026
Location great. Let down by rooms.
Great location but stops there. Lots of pool side games and drinking if that’s your thing great. Rooms are shocking dead cockroaches already in the room when we arrived. Room in desperate need of repair and the smell of damp was over powering. Asked to move and unfortunately hotel was full
Respuesta del hotel
Comentario: 2 jun. 2026
Hi there Allana,
We're very sorry that things didn't go as planned and we appreciate you letting us know about your experience.
We're thrilled you appreciated our prime beachfront location and vibrant poolside atmosphere.
We deeply regret the cleanliness issues you encountered. Cockroaches are an ongoing challenge in the Canary Islands due to tropical conditions, though we conduct weekly fumigations and deep cleanings. Our maintenance crew prioritizes room upkeep, and we've reinforced our inspection protocols.
While we couldn't accommodate a room change during your stay due to full occupancy, our team remains committed to resolving issues promptly whenever possible.
We hope you'll give a thought to staying with us again.
Cheers,
Ona Palm Beach
We're very sorry that things didn't go as planned and we appreciate you letting us know about your experience.
We're thrilled you appreciated our prime beachfront location and vibrant poolside atmosphere.
We deeply regret the cleanliness issues you encountered. Cockroaches are an ongoing challenge in the Canary Islands due to tropical conditions, though we conduct weekly fumigations and deep cleanings. Our maintenance crew prioritizes room upkeep, and we've reinforced our inspection protocols.
While we couldn't accommodate a room change during your stay due to full occupancy, our team remains committed to resolving issues promptly whenever possible.
We hope you'll give a thought to staying with us again.
Cheers,
Ona Palm Beach
Pareja
Comentario: 27 mar. 2026
Fecha de estadía: mar. 2026
Don’t waste your time and money
3 issues in the first 3 days including ants and a lot of water entering apartment through ceiling that destroyed the place, we changed rooms multiple times and hours wasted back a forth to reception, packing up and waiting for another room to become available
Stay ruined, although they did respond and moved us (eventually), there was no sign of true compassion for the state of the hotel and inconvenience caused each time.
Stay away if you want a relaxing holiday!
Stay ruined, although they did respond and moved us (eventually), there was no sign of true compassion for the state of the hotel and inconvenience caused each time.
Stay away if you want a relaxing holiday!
Familia viajera
UK
Comentario: 14 ago. 2026
Good location - bad experience
Visited April 2026
The location, pool and restaurant are good.
Our room was disappointing and we complained about the smell and cleanliness. which was resolved.
Unfortunately, we left a mobile phone behind. The initial correspondence we had was good - we arranged for the phone to be kept until a courier would collect it to get it back to the UK. When they arrived, they were told it had been 'removed and destroyed'. We weren't told this.
We complained to the hotel - but have been ignored. Bad experience
The location, pool and restaurant are good.
Our room was disappointing and we complained about the smell and cleanliness. which was resolved.
Unfortunately, we left a mobile phone behind. The initial correspondence we had was good - we arranged for the phone to be kept until a courier would collect it to get it back to the UK. When they arrived, they were told it had been 'removed and destroyed'. We weren't told this.
We complained to the hotel - but have been ignored. Bad experience
Muy buena ubicación
Avenida Quinto Centenario, 11, Adeje, 38660, España|A 5,94 km del centro de la ciudad
Check-in y check-out
Check-in desde:
16:00
Check-out antes de:
12:00
Información útil
No se permiten mascotas
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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