Guesthouse Nelson
+ 54
Encontrá el mejor hotel en Quito para tus fechas, por precio o preferencia
Compará ofertas para Guesthouse Nelson en cientos de sitios, todo en un mismo lugar
Buscá una oferta con cancelación gratuita o calificaciones excelentes
Compará habitaciones y precios
Comparamos cientos de sitios para encontrar la mejor oferta
Datos rápidos
Check-in desde: | 13:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | No se permiten mascotas |
Niños | Los niños son bienvenidos en este hotel |
Más información sobre Guesthouse Nelson
Guesthouse Nelson
Offering a bar and inner courtyard view, Guesthouse Nelson L is situated in Quito, 1.3 km from Colonial Art Museum and 1.7 km from El Ejido Park. It is set 1.2 km from Bolivar Theatre and offers a 24-hour front desk. The property is 1.
Reseñas de 
Pareja
Comentario: 27 feb. 2018
Fecha de estadía: feb. 2018
Is this even a hotel?
My partner and I booked this hotel through the wotif website. Upon arrival the place was all locked up, windows barred and in a moderately dodgy part of town. We knocked on the door several times and rang the door bell continually for 30 minutes but no one came to open the door. (It was not late, maybe 4pm). We eventually decided it was best we find somewhere else as it was now getting later and we had all our belongings with us, also the historical precinct is renowned for muggings at night. We found a humble little hostel about 5 blocks away that was nothing flash but staff were very friendly and helpful. They even called the contact number for the Guesthouse Nelson and spoke to someone who claims no-one had rung the bell and we must have been at the wrong address (which we were not as we confirmed the address). They claimed if we came back they would let us in. We went back the following morning as we had a 2 night booking and it was the same story. Knocking and buzzing the bell for 30mins and no reply.
I am not convinced this is acutally a hotel. Don't book this unless you want problems.
I am not convinced this is acutally a hotel. Don't book this unless you want problems.
Respuesta del hotel
Comentario: 18 sep. 2019
Guesthouse Nelson, is a hostel with a family atmosphere, so the entrance is from 6 am to 10 pm.
Viajero anónimo
Comentario: 2 ene. 2018
Fecha de estadía: dic. 2017
I really hope Expedia will reconsider representing this facility. The owner of the "Guest House" is never there and does not provide ANY of the items listed on the Expedia website
-there is no hot water.
-bad odor coming from the toilet.
-old stained bedding
-no toiletries (we were provided with one soap bar for two weeks stay)
-no daily cleaning (he did not do ANY cleaning of the room during our 2 weeks stay, did not even remove the garbage. We collected our garbage in our own bags on the small balcony as there was no place to remove it to)
-he did not replace our towels. We had to ask other guest for support in getting in touch with him in order to receive clean towels and toilet paper) and during 2 weeks he replace our towels 3 times.
-the room was very cold at night and the owner did not provide us with additional blankets.
I inquire about bedding change after one week and offered to wash it in my own time using my own detergent. All I asked is to be able to use his washing machine. I was told that the charge will be $4.00 for washing and drying! At that time we decided to leave the hotel and stay somewhere else.
When we came back at the end of our paid stay to gather the rest of our belongings the garbage was still there. No one entered the room to do ANYTHING.
Thankfully we speak enough Spanish to communicate as the owner does not speak ANY English..
Please stay AWAY form the hotels that do not allow cancellation. We can provide pictures upon request.
-there is no hot water.
-bad odor coming from the toilet.
-old stained bedding
-no toiletries (we were provided with one soap bar for two weeks stay)
-no daily cleaning (he did not do ANY cleaning of the room during our 2 weeks stay, did not even remove the garbage. We collected our garbage in our own bags on the small balcony as there was no place to remove it to)
-he did not replace our towels. We had to ask other guest for support in getting in touch with him in order to receive clean towels and toilet paper) and during 2 weeks he replace our towels 3 times.
-the room was very cold at night and the owner did not provide us with additional blankets.
I inquire about bedding change after one week and offered to wash it in my own time using my own detergent. All I asked is to be able to use his washing machine. I was told that the charge will be $4.00 for washing and drying! At that time we decided to leave the hotel and stay somewhere else.
When we came back at the end of our paid stay to gather the rest of our belongings the garbage was still there. No one entered the room to do ANYTHING.
Thankfully we speak enough Spanish to communicate as the owner does not speak ANY English..
Please stay AWAY form the hotels that do not allow cancellation. We can provide pictures upon request.
Viajero anónimo
Comentario: 13 dic. 2017
Fecha de estadía: dic. 2017
We arrived at 8am, and the hotel staff didn’t come to work until 11am. We sat on the front step waiting for HOURS. We think they were all hungover from a big festival the night before. When we did get checked in, they couldn’t find our hotels.com reservation. The showers are really bad, barely a trickle of water if you set it to “hot”, although they advertise hot showers... the good things are the room was very large, and the location is good for getting to the historic district, but I would not stay here again.
Viajero solo
Comentario: 6 oct. 2016
Fecha de estadía: oct. 2016
Worse hostel ever
For the following main reasons...
1. I was travelling from Colombia on 2 Oct, expecting to arrive in Quito by evening on the same day. However the Colombian authorities had closed the border for 36 hours due to the referendum so I was significantly delayed. I sent an email to the hostel early evening as soon as I knew about the border closure. So they should have known that I will be late. I did not receive a reply to confirm they had got my email.
I eventually got there at 04.30 in the morning to find that there was no one around to let me in. I did not cancel my booking for that night hoping to have a bed to crash in. I called the contact number provided several times but no one answered the phone either. I had to wait on the steps of the hostel outside until 6am when someone finally woke up.
The hostel says 24 hour check in is available. Clearly it was not.
2. To make matters worse the guy that let me in spoke no English. He finally got a Russian guy who spoke some. This fellow went on to demand that I make full payment to the hostel that same morning. I realise of course that those are the terms but he showed no consideration how exhausted I was after the journey and that I hadn't slept all night partly because he was not around to let me in.
3. Next day I found that the shower was less than adequate. You had to choose between a tiny trickle of hot water or cold shower.
4. The room they offered me was not the one I had booked. I had booked the best large room. I got the second best one. The large one was not occupied. In fact there were no other guests in the hostel apart from me.
5. The manager did finally arrive (at least I think that's what he was) and was very apologetic. They offered me a free breakfast to compensate (when I was ready for it the person to give it was not around so I didn't get it that day. I did the following day and it was pretty mediocre). Note that there is no proper information desk at this hostel. There is an office where the manager sits, but no place where one can find information on Quito etc.
6. When I eventually paid them the money for the room they insisted on cash only. Their Hostelworld page definitely says they accept credit cards.
7. They could not give me a receipt at the time I paid. It took them a further 2 days and several reminders before one was produced.
8. At checkout there was no one around. I called out to the Russian guy, checked for the manager. No one around to take my key or to help with my bags or to get me a taxi. Eventually I did find the Russian guy who helped.
All in this is the worst run hostel I have experienced yet. There is no real management to speak of, they have no idea of travellers' basic needs, and the information on their page is inaccurate. I admit that the staff were always cordial and polite. But their cordiality does not make up for their incompetence or lack of any management oversight.
1. I was travelling from Colombia on 2 Oct, expecting to arrive in Quito by evening on the same day. However the Colombian authorities had closed the border for 36 hours due to the referendum so I was significantly delayed. I sent an email to the hostel early evening as soon as I knew about the border closure. So they should have known that I will be late. I did not receive a reply to confirm they had got my email.
I eventually got there at 04.30 in the morning to find that there was no one around to let me in. I did not cancel my booking for that night hoping to have a bed to crash in. I called the contact number provided several times but no one answered the phone either. I had to wait on the steps of the hostel outside until 6am when someone finally woke up.
The hostel says 24 hour check in is available. Clearly it was not.
2. To make matters worse the guy that let me in spoke no English. He finally got a Russian guy who spoke some. This fellow went on to demand that I make full payment to the hostel that same morning. I realise of course that those are the terms but he showed no consideration how exhausted I was after the journey and that I hadn't slept all night partly because he was not around to let me in.
3. Next day I found that the shower was less than adequate. You had to choose between a tiny trickle of hot water or cold shower.
4. The room they offered me was not the one I had booked. I had booked the best large room. I got the second best one. The large one was not occupied. In fact there were no other guests in the hostel apart from me.
5. The manager did finally arrive (at least I think that's what he was) and was very apologetic. They offered me a free breakfast to compensate (when I was ready for it the person to give it was not around so I didn't get it that day. I did the following day and it was pretty mediocre). Note that there is no proper information desk at this hostel. There is an office where the manager sits, but no place where one can find information on Quito etc.
6. When I eventually paid them the money for the room they insisted on cash only. Their Hostelworld page definitely says they accept credit cards.
7. They could not give me a receipt at the time I paid. It took them a further 2 days and several reminders before one was produced.
8. At checkout there was no one around. I called out to the Russian guy, checked for the manager. No one around to take my key or to help with my bags or to get me a taxi. Eventually I did find the Russian guy who helped.
All in this is the worst run hostel I have experienced yet. There is no real management to speak of, they have no idea of travellers' basic needs, and the information on their page is inaccurate. I admit that the staff were always cordial and polite. But their cordiality does not make up for their incompetence or lack of any management oversight.
Respuesta del hotel
Comentario: 18 sep. 2019
Guesthouse Nelson, is a hostel with a family atmosphere, so the entrance is from 6 am to 10 pm.
Viajero en grupo
Comentario: 27 feb. 2022
Fecha de estadía: feb. 2022
Pésimo hostal
Muy sucio, no lo recomiendo
La administración muy mala, el primer día aguante frío por qué estaban de fiesta y se emborracharon, después haciendo reclamos por qué interactúe con otro huésped. Pésimo servicio
La administración muy mala, el primer día aguante frío por qué estaban de fiesta y se emborracharon, después haciendo reclamos por qué interactúe con otro huésped. Pésimo servicio
Ubicación
General Pedro Briceño E1-82, Quito, 170136, Ecuador|A 4,6 km del centro de la ciudad
Check-in y check-out
Check-in desde:
13:00
Check-out antes de:
12:00
Información útil
Los niños son bienvenidos en este hotel
Todas las edades
$ 14.964 (USD10) por persona por noche
Comunicate con el hotel para obtener más información sobre cómo agregar una cuna.
No se permiten mascotas
Desayuno disponible
Opciones de desayuno
Desayuno continental
Precio del desayuno
$ 5.986 (≈USD 4)/persona
This property does not accommodate bachelor(ette) or similar parties.
Este hotel acepta los siguientes métodos de pago:
Guesthouse Nelson: Preguntas frecuentes
¿Necesitás vuelos o un auto para tu viaje?
¿Sabías que podemos ayudarte a planificar el resto de tu viaje? Conseguí ofertas exclusivas y precios excelentes en vuelos y alquiler de autos.Vuelos a Internacional Mariscal Sucre de Quito
Alquiler de autos en Quito