Four Points by Sheraton Cuenca
+ 88
Encontrá el mejor hotel en Cuenca para tus fechas, por precio o preferencia
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | Se permiten mascotas con un cargo adicional |
Niños | Los niños son bienvenidos en este hotel |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Piscina
Gimnasio
Four Points by Sheraton Cuenca: evaluaciones
Reseñas de 
Familia viajera
Comentario: 8 jul. 2026
Fecha de estadía: jul. 2026
You will receive top-tier service here.
My family stayed here for 10 days while visiting relatives and we found the hotel to be luxurious, clean and in a great location.
The people who work here are amazing. Especially in the dining room—we received exceptional service from gentlemen like Carlos, Rodolfo and Gino. Really everyone was super professional and very pleasant.
The breakfast buffet is absolutely wonderful—with so many delicious and fresh foods, it was a treat everyday.
The pool area is beautiful too, though due to the hours of operation and our schedule, we were unable to use it much. We are still very grateful for this superb vacation experience.
The people who work here are amazing. Especially in the dining room—we received exceptional service from gentlemen like Carlos, Rodolfo and Gino. Really everyone was super professional and very pleasant.
The breakfast buffet is absolutely wonderful—with so many delicious and fresh foods, it was a treat everyday.
The pool area is beautiful too, though due to the hours of operation and our schedule, we were unable to use it much. We are still very grateful for this superb vacation experience.
Respuesta del hotel
Comentario: 13 jul. 2026
Dear 51bethp,
Warm greetings from Four Points by Sheraton Cuenca.
Thank you very much for taking the time to share such a wonderful review of your recent stay with us. We are truly delighted to know that you and your family enjoyed your 10-day visit and had such a memorable vacation experience.
It is especially rewarding to hear your kind recognition of our associates. We will be honored to share your compliments with Carlos, Rodolfo, Gino, and the entire Food & Beverage team. Knowing that their professionalism and warm hospitality made a positive impact on your stay is the greatest reward for their dedication.
We are also pleased that you enjoyed our breakfast buffet, as we strive every day to offer a fresh and varied selection for our guests.
Although we regret that your schedule did not allow you to enjoy the pool as much as you had hoped, we are grateful that you appreciated our facilities and overall experience.
Thank you once again for choosing Four Points by Sheraton Cuenca. It was a pleasure to host you and your family, and we sincerely look forward to welcoming you back on your next visit for another exceptional stay.
Kind regards,
Denisse Rojas
Guest Service Quality Assurance Coordinator
Four Points by Sheraton Cuenca
Warm greetings from Four Points by Sheraton Cuenca.
Thank you very much for taking the time to share such a wonderful review of your recent stay with us. We are truly delighted to know that you and your family enjoyed your 10-day visit and had such a memorable vacation experience.
It is especially rewarding to hear your kind recognition of our associates. We will be honored to share your compliments with Carlos, Rodolfo, Gino, and the entire Food & Beverage team. Knowing that their professionalism and warm hospitality made a positive impact on your stay is the greatest reward for their dedication.
We are also pleased that you enjoyed our breakfast buffet, as we strive every day to offer a fresh and varied selection for our guests.
Although we regret that your schedule did not allow you to enjoy the pool as much as you had hoped, we are grateful that you appreciated our facilities and overall experience.
Thank you once again for choosing Four Points by Sheraton Cuenca. It was a pleasure to host you and your family, and we sincerely look forward to welcoming you back on your next visit for another exceptional stay.
Kind regards,
Denisse Rojas
Guest Service Quality Assurance Coordinator
Four Points by Sheraton Cuenca
Familia viajera
US
Comentario: 4 jul. 2026
Fecha de estadía: jun. 2026
Great hotel in a beautiful city.
The Four Points by Sheraton Cuenca hotel is excellent. It is set in a prime location, overlooking part of the beautiful city. Hotel staff are outstanding. The restaurant is excellent, we ate breakfast several days and dinner once, food was great. Hotel has secured parking.
Respuesta del hotel
Comentario: 6 jul. 2026
Dear carlosvelascoteran,
Warm greetings from Four Points by Sheraton Cuenca.
Thank you very much for taking the time to share your kind comments regarding your recent stay with us.
We are delighted to know that you enjoyed our convenient location, the beautiful views of the city, our dining experience, and the comfort of our secure parking facilities. Most importantly, it is truly rewarding to learn that our associates made such a positive impression through their outstanding service.
Your recognition is a great source of motivation for our entire team, and we will be pleased to share your compliments with all the departments involved.
It was a pleasure to have you as our guest, and we sincerely look forward to welcoming you back on your next visit to Cuenca for another memorable stay.
Kind regards,
Josef Zumbuhl
Gerente General
Four Points by Sheraton Cuenca
Warm greetings from Four Points by Sheraton Cuenca.
Thank you very much for taking the time to share your kind comments regarding your recent stay with us.
We are delighted to know that you enjoyed our convenient location, the beautiful views of the city, our dining experience, and the comfort of our secure parking facilities. Most importantly, it is truly rewarding to learn that our associates made such a positive impression through their outstanding service.
Your recognition is a great source of motivation for our entire team, and we will be pleased to share your compliments with all the departments involved.
It was a pleasure to have you as our guest, and we sincerely look forward to welcoming you back on your next visit to Cuenca for another memorable stay.
Kind regards,
Josef Zumbuhl
Gerente General
Four Points by Sheraton Cuenca
Viajero anónimo
Comentario: 21 jun. 2026
Fecha de estadía: jun. 2026
Clean room, good staff, excellent breakfast, parking not easy to get access if you check in at first time, but it’s ok.
Viajero de negocios
Comentario: 20 abr. 2026
Fecha de estadía: abr. 2026
People make the difference
An excellent hotel.
Room clean.
Just in front of the Convention Center, that for me was a plus, since I came to lecture in a congress.
All employees make your stay the best one.
At restaurant we were lucky to have Adriana, Teresa, Francisco and Tito as host and they want to make that extra mile to make you feel welcome.
Good food.
Room clean.
Just in front of the Convention Center, that for me was a plus, since I came to lecture in a congress.
All employees make your stay the best one.
At restaurant we were lucky to have Adriana, Teresa, Francisco and Tito as host and they want to make that extra mile to make you feel welcome.
Good food.
Respuesta del hotel
Comentario: 29 abr. 2026
Dear guest,
Please receive a warm greeting from all of us at the Four Points by Sheraton Hotel in Cuenca.
We sincerely appreciate you taking the time to complete our survey and share your feedback regarding our services. Your input motivates us to continue providing the level of service that guests like you truly deserve.
It is a great satisfaction to know that your recent stay was excellent. Your ratings will be shared with the entire hotel team as a source of motivation to consistently deliver exceptional service.
We invite you to visit us as often as you like, and it will be our pleasure to welcome you again.
Sincerely,
Josef Zumbuhl
Gerente General
Four Points by Sheraton Cuenca
Please receive a warm greeting from all of us at the Four Points by Sheraton Hotel in Cuenca.
We sincerely appreciate you taking the time to complete our survey and share your feedback regarding our services. Your input motivates us to continue providing the level of service that guests like you truly deserve.
It is a great satisfaction to know that your recent stay was excellent. Your ratings will be shared with the entire hotel team as a source of motivation to consistently deliver exceptional service.
We invite you to visit us as often as you like, and it will be our pleasure to welcome you again.
Sincerely,
Josef Zumbuhl
Gerente General
Four Points by Sheraton Cuenca
Familia viajera
Comentario: 11 jul. 2026
Fecha de estadía: jul. 2026
Very good attention and service
Adriana's attention is very good and she had everything ready
Respuesta del hotel
Comentario: 13 jul. 2026
Estimado Q9092ACpaolar,
Reciba un cordial saludo, en nombre de todo el equipo del hotel, queremos agradecerle por compartir sus experiencias con nosotros durante su reciente estadía en Four Points by Sheraton Cuenca.
Siempre es alentador recibir calificaciones positivas, nos agrada saber que superamos sus expectativas y saber que cumplimos con la misión del hotel la de brindar un excelente servicio y experiencias memorables.
Gracias por su estadía en el Four Points by Sheraton Cuenca y esperamos que elija crear más recuerdos aquí, será un placer poder asistirle, y no dude en hacernos saber todas sus preferencias y requerimientos, pues con gusto los atenderemos.
Saludos Cordiales,
Josef Zumbuhl
Gerente General
Four Points by Sheraton Cuenca
Reciba un cordial saludo, en nombre de todo el equipo del hotel, queremos agradecerle por compartir sus experiencias con nosotros durante su reciente estadía en Four Points by Sheraton Cuenca.
Siempre es alentador recibir calificaciones positivas, nos agrada saber que superamos sus expectativas y saber que cumplimos con la misión del hotel la de brindar un excelente servicio y experiencias memorables.
Gracias por su estadía en el Four Points by Sheraton Cuenca y esperamos que elija crear más recuerdos aquí, será un placer poder asistirle, y no dude en hacernos saber todas sus preferencias y requerimientos, pues con gusto los atenderemos.
Saludos Cordiales,
Josef Zumbuhl
Gerente General
Four Points by Sheraton Cuenca
Explorá la zona
Junto Al, Mall del Rio, Ave. CircunvalacióN Sur, Y, Cuenca, 010169, Ecuador|A 4,09 km del centro de la ciudad
Información útil
Los niños son bienvenidos en este hotel
Todas las edades
$ 29.969 (USD20) por persona por noche
2 años o menos
Gratis
Se permiten mascotas con un cargo adicional
Desayuno disponible
Horarios de desayuno
06:30 - 10:30 desde Sábado hasta Domingo, 06:30 - 10:00 desde Lunes hasta Viernes
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).
Este hotel acepta los siguientes métodos de pago:
Cash
Four Points by Sheraton Cuenca: Preguntas frecuentes
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