M A Hotel
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 13:00 |
Servicios
Más información sobre M A Hotel
M A Hotel
M A Hotel is offering accommodation in Popayan. The accommodation offers evening entertainment and free shuttle service. At the hotel, all rooms include a desk.
Comentario: 27 feb. 2026
Fecha de estadía: feb. 2026
Enjoy your stay
Comentario: 27 feb. 2026
Fecha de estadía: feb. 2026
Have a nice stay!
Comentario: 8 feb. 2026
Fecha de estadía: feb. 2026
Attention
I have been travelling by plane for over 20 years and have made hundreds of trips in different countries and continents. Never before have I come across such an unpleasant, arrogant and rude level of care.
The treatment by the staff was unacceptable, lacking professionalism and respect. In addition, I felt cheated, which is even more serious being a hotel that stands and promotes itself as a high-end establishment.
To those considering staying here, I recommend that you take great care and be attentive to any details.
A deeply disappointing experience and a far cry from any standard you would expect from such a place.
Respuesta del hotel
Comentario: 17 ago. 2026
Thank you for taking the time to share your experience. We have read your comments with great attention, particularly because the description you provide is extremely serious and does not reflect the standards of service, professionalism and respect that we strive to uphold at MA Hotel.
We are genuinely sorry that your experience led you to feel this way. At the same time, we must respectfully say that we are surprised by your account, especially by the references to arrogance, lack of professionalism and feeling cheated. These are matters we take very seriously, and we would never consider them acceptable in the treatment of any guest.
We would have appreciated the opportunity to understand what specifically occurred during your stay, as your review does not provide details about the situations that led to these conclusions. We remain open to receiving that information, because when a guest feels that we have failed in such a significant way, we believe it is important to understand what happened rather than simply dismiss the feedback.
We are sorry that we were unable to provide you with the experience you expected, and we sincerely regret the disappointment expressed in your review. Nevertheless, we remain committed to offering our guests a warm, respectful and professional service every day.
We appreciate your feedback and hope that, should you wish to share further details with us, we will have the opportunity to listen and understand your experience more fully.
Comentario: 7 may. 2025
Fecha de estadía: abr. 2025
Excellent hotel
Ubicación
Carrera 9 #2N-39, Popayán, 190003, Colombia|A 1,12 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
13:00
Información útil
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.