Poly Phoenix Hotel
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | No se permiten mascotas |
Uso de las camas disponibles | Los niños pueden dormir en la habitación sin cargo. No se incluye cama adicional. |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Piscina
Gimnasio
Más información sobre Poly Phoenix Hotel
Poly Phoenix Hotel
Ideally located in the centre of Sanya, Poly Phoenix Hotel offers air-conditioned rooms with free WiFi, free private parking and room service. With an outdoor swimming pool, the property also has a garden, as well as a terrace.
Reseñas de 
Familia viajera
Comentario: 3 ago. 2022
The hotel is relatively close to the seaside, shopping malls, and places to eat seafood. The service is also in place and the price is high. I will stay here next time I come to Sanya.
Respuesta del hotel
Comentario: 8 ago. 2022
Dear guests, Xiaoyi thank you very much for your praise of our hotel. Your recognition is the driving force for us to keep moving forward. The hotel has two different styles: pastoral and sea view. A clean and comfortable sanitary environment is the standard of my service. Poly Tianyi Phoenix Hotel is located in the urban area with convenient transportation. It is about a 15-minute walk from Pedestrian Street, Blue Ocean Shopping Plaza, and Sanya Bay Yemeng Promenade. We will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Pareja
Comentario: 30 dic. 2022
It’s the first time to comment, really, it’s one of the worst stays I’ve ever lived in. I can understand the busyness. The sanitation is so poor. It took two hours for the front desk to ask for slippers. I called to remind me and hung up on me twice!
Respuesta del hotel
Comentario: 31 dic. 2022
Dear guest, thank you for coming to Sanya Poly Tianyi Phoenix Hotel. Sorry for not bringing you a perfect check-in experience. We will rectify your questions immediately. If you have any questions during your stay, you can contact us at any time. Hotel housekeeping The staff at the center and the front desk will serve you wholeheartedly 24 hours a day. We look forward to your visit again and wish you a happy day!
Familia viajera
Comentario: 12 feb. 2023
To be honest, the service attitude is very good! very good! but! but! There is no satisfactory place in the whole house. The hotel needs to be renovated. I spent 903 to book two rooms. 402 is mine: a deluxe double bed room, and another parent-child suite with a river view. What kind of balcony did you arrange for me? , Strangely facing the lobby, before checking in, I said that the downstairs bar is noisy, it is indeed noisy! I understand that this time point is expensive. I really can't find a place to stay. Does your hotel not know its own strength? To follow suit and raise prices! Say nothing about the picture above. ps: I came from Haikou, and I brought my family here on weekends. Due to the limitation of parent-child rooms, I found a lot of similar prices and chose this place.
Respuesta del hotel
Comentario: 6 mar. 2023
Dear guests: Thank you for choosing Tianyi Hotel. I am very sorry for the problems that occurred this time. I would like to express my apologies to you. I hope you can give us a chance to make corrections. We will do a good job in the next stay and look forward to seeing you again come!
Pareja
Comentario: 13 feb. 2023
It should be 7:00 in the evening. The front desk said that the room might not be very good. I asked if there was a window, and told me there was. I asked if it was an outer window, and told me that it was an inner window when I arrived in the room. I communicated with Ctrip and the hotel. The room was changed for me within an hour. This is an obvious hotel mistake. The front desk even told me to go to the front desk and spend 150 liters of room. You can’t figure out your own room and ask me to spend money to upgrade the room. For this kind of thing, you have to apply to the leader one by one. Well, just after going out to sea, I was soaked and waited in the room for an hour. Later, I was told that the waiter could only give me the room card after checking the room. I don’t know how the hotel is managed. What was going on in my head? It’s the funniest thing. After changing the room, there is no faucet in the bathtub
Respuesta del hotel
Comentario: 6 mar. 2023
Dear guest, hello! Thank you for taking the time out of your busy schedule to write such a detailed and thoughtful review for us. We will continue to provide warm, thoughtful, and meticulous services regardless of the hotel's off-season or peak season. Looking forward to your next stay!
Familia viajera
Comentario: 28 ene. 2023
Traveling during the Spring Festival, the location is okay, but it may be a bit desolate because the epidemic has just recovered
Muy buena ubicación
No. 347 Hedong Road, Distrito Jiyang, Sanya, 572000, China|A 1,03 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
No se permiten mascotas
According to the relevant provisions of the "Supplementary Implementation Plan for the Comprehensive Prohibition of Production, Sales and Use of Disposable Non-degradable Plastic Products in Hainan Province", starting from January 1, 2023, all hotels, hotels, B&Bs and other places in the province will no longer take the initiative to provide Plastic products, including combs, toothbrushes, razors, shower caps, small washing care product containers (such as body wash bottles, shampoo bottles, moisturizer bottles), etc. If you need it, please contact the hotel to obtain it.
Los niños pueden dormir en la habitación sin cargo. No se incluye cama adicional.
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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