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Somerset Riverview Chengdu

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Datos rápidos

Check-in desde:		14:00
Check-out antes de:		12:00
Desayuno		Desayuno disponible
Mascotas		Se permiten mascotas con un cargo adicional
Niños		Los niños son bienvenidos en este hotel

Servicios

Wi-Fi
Estacionamiento
Aire acondicionado
Traslado aeroportuario
Piscina
Gimnasio

Más información sobre Somerset Riverview Chengdu

Somerset Riverview Chengdu

Situated along the Jinjiang River, Somerset Riverview Chengdu offers serviced apartments with excellent river view. It features a fully-equipped fitness room, lounge and rooftop garden with barbecue area.

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Mencionado por viajeros
Viajero anónimo

Comentario: 28 jun. 2026

Fecha de estadía: jun. 2026

My regular hotel to go to when I am in Chengdu. Great room with washing machine in every room, there is no need to share with others. The breakfast spread is good for the price and freshly made. Staff is friendly and helpful. Location is very centrally located, not too far from the metro. Good to stroll along the river side during evenings.
Familia viajera

Comentario: 20 jun. 2025

Fecha de estadía: jun. 2025

Spacious Room and Professional Friendly Service

We are checking out today after staying for 5 nights. We checked in on 15th out on 20th June.
Overall our stay was pleasant, from lobby to reception to housekeeping to F&B. We thoroughly enjoyed our stay.
Our room was spacious, daily cleaning was done. And I believe was one Ms Eva from housekeeping. She's extremely cheerful whenever we are out for breakfast. Our stay included breakfast, which was adequately enough, considerably wide spread .Personally I love the waffle (diy)
What I like when I chose Somerset is because of the spacious of the apartment, the washer and dryer included during our stay. Shower gel, shampoo, dental kit and comb replenished daily. But do bring your own cotton bud. We have 2 king sized beds which were extremely comfortable.
We would like to express our thanks to Ms Kelly from reception in booking for us Panda Sanctuary and Research using her handphone. We tried for more than an hour unsuccessful apparently due to the requirements of a local handphone number which need to be input online booking. Ms Kelly was so patient and thoughtful that she suggested using her handphone to book.
Because I booked the room back in Feb/March we only knew the swimming pool was under renovation during our stay. I learnt from Ms Nancy and Ms Cala that renovation was made known only last month. My boys were disappointed because of the hot weather here, it did go up to 37Deg C in the first 2 days. A play in the pool would certainly be great! Ms Nancy was apologetic and personally came up to my room later that day with 2 cute bears for my boys. Ms Cala included in wechat so that I could know the latest updates in Somerset Riverview should I plan to return. Ms Nancy and Ms Cala professionalism is greatly appreciated. While checking out, we were delighted to see Ms Kelly again. We also had the pleasure in meeting Ms Lory and both recommended us to visit Chengdu in different seasons to witness the beauty of er mei san and jiuzhaigou in the near future.
Next, I highly recommend the inhouse restaurant for meals. We had dinner twice, room service and restaurant itself (same one for breakfast) we thoroughly enjoyed the food and service from the restaurant.
Everyone we met in hotel or in public, had been friendly and warmth. We love Chengdu and would surely return again. We also recommend to family to stay here and you will be happy with the spacious room and friendly and professional service from Somerset Riverview Chengdu.
Thank you and Best regards
The Siew Family
Room 2303

Respuesta del hotel

Comentario: 25 jun. 2025

Dear The Siew Family, thank you so much for your detailed and wonderful review! We are absolutely delighted to hear that you had a pleasant stay at Somerset Riverview Chengdu.
It's great to know that you appreciated the spacious rooms, daily housekeeping (shout - out to Ms Eva for her cheerfulness), and the breakfast spread, especially the waffles. We're also glad that Ms Kelly's patience and helpfulness in booking the Panda Sanctuary and Research left a good impression, and that Ms Nancy and Ms Cala's efforts to make up for the pool renovation disappointment were noticed and appreciated.
We're thrilled that you enjoyed the in - house restaurant and the friendly interactions throughout your stay. Your recommendation means a lot to us.
We can't wait to welcome you back to Chengdu and our property in the future, and we'll keep striving to provide the same great service. Thanks again for choosing Somerset Riverview Chengdu!
Viajero anónimo

Comentario: 6 ene. 2026

Fecha de estadía: dic. 2025

The room I was in was almost apartment size including kitchen, dinner table and a seperate bedroom. If you opt in to not have your room cleaned every day you could get some cool panda themed gifts. Complementary breakfast every day is nice too. It's centrally located and easy to get to Chengdu's many airport and train stations using public transit. I will absolutely consider booking here again.
Viajero anónimo

Comentario: 3 dic. 2025

Fecha de estadía: nov. 2025

Staff always helpful and tried to accommodate a special request , appreciated that after reporting a minor issue , responded immediately to help out, thank you
Viajero en grupo

Comentario: 1 dic. 2025

Fecha de estadía: sep. 2025

Services and room condition need to improve

The hotel lobby is nice and welcoming.
Reception service could be improved — nothing particularly impressive during our stay.
The room condition felt slightly rundown, with a noticeable mouldy smell. The hotel had converted the living room into an additional sleeping area to accommodate more guests at a higher price, but the mattress in the living room was uncomfortable and felt like there were insect bites.
My white towel (hang separate and slightlydifferent from hotel's towel) been removed by the cleaner together with the hotel’s towel. No further follow up by the Hotel.
Overall, the room was not impressive at all.
A simple breakfast was provided.
Compared to our experience at Somerset in Guangzhou, this property falls short in both service and room condition.

Respuesta del hotel

Comentario: 10 dic. 2025

Dear guest, we’re truly sorry to hear your stay didn’t live up to your expectations—thank you for being open about your experience.
The issues you mentioned (the mouldy smell, uncomfortable mattress, towel mix-up, and underwhelming service) are not the standard we aim for, and we’re working hard to fix each one right away. We appreciate you bringing these to our attention, as it helps us get better.
We hope you’ll give us another chance to make it right!

Excelente ubicación

4,5

No. 1, Section 3, Renmin South Road, Chengdu, 610041, China|A 1,42 km del centro de la ciudad

Check-in y check-out

Check-in desde:

14:00

Check-out antes de:

12:00

Información útil

Niños

Los niños son bienvenidos en este hotel

Camas adicionales

6 años o menos

$ 28.436 (CNY128) por persona por noche

de 7 a 17 años de edad

$ 28.436 (CNY128) por persona por noche

Catres

1 años o menos

Gratis

Camas disponibles

Los niños pueden usar las camas disponibles:

17 años o menos

Gratis

Mascotas

Se permiten mascotas con un cargo adicional

Desayuno

Desayuno disponible

Precio del desayuno

$ 11.775 (≈CNY 53)/persona

Horarios de desayuno

06:30 - 10:30 desde Sábado hasta Domingo, 06:30 - 10:00 desde Lunes hasta Viernes

Información importante del hotel
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Somerset Riverview Chengdu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of CNY 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guest will be liable to the payment of VAT rates applied to room and miscellaneous charges. Room cleaning service is provided daily except Sundays. If you need towel replacement or garbage collection on Sundays, please inform us in advance. During public holidays, room cleaning service is provided every other day.
Métodos de pago aceptados
Este hotel acepta los siguientes métodos de pago:
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Cash

Apple Pay

Somerset Riverview Chengdu: Preguntas frecuentes

Somerset Riverview Chengdu se encuentra a 1.4 km del centro del centro de la Chengdu ciudad.
El Somerset Riverview Chengdu está en Chengdu, China, y se encuentra a 1.4 km del centro de la ciudad de Chengdu.
En Somerset Riverview Chengdu, podés hacer el check-in a partir de las 14:00 y tenés que hacer el check-out antes de las 12:00.
Sí, hay estacionamiento disponible en Somerset Riverview Chengdu.
Sí, Somerset Riverview Chengdu tiene un restaurante.