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Hotel Balai

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Datos rápidos

Check-in desde:		14:00
Check-out antes de:		12:00

Más información sobre Hotel Balai

Hotel Balai

Located in front of the main square and 600 metres from the bus station, Hotel Balai offers free Wi-Fi and breakfast in Ancud. 24-hour front desk assistance is available. Providing a tranquil environment, the rooms in Hotel Balai feature private bathrooms, cable TVs and heating. Guests at Hotel Balai are provided safety deposit boxes to store their personal belongings. Hotel Balai offers free private on-site parking. Please inform Hotel Balai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%. Please note that for tax exemption travellers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travellers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile. This fee is not automatically calculated in the total costs for the reservation. Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

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Tripadvisor
Mencionado por viajeros
Pareja

CN

Comentario: 16 feb. 2015

Fecha de estadía: feb. 2015

Cozy hotel

Good service, clean rooms, and shower with hot water and steady pressure is all I can ask from a hotel. We liked the breakfast, although it was a very basic one, it was fresh and with some delicious homemade pastry.
Just below the hotel there is a restaurant with the same name, with really good chilean food.
Definitely will stay here again.

Respuesta del hotel

Comentario: 20 sep. 2016

We appreciate your kind words. Hope you come back soon!
Viajero solo

Comentario: 4 mar. 2018

Fecha de estadía: oct. 2017

Good price but it could improve some room features

I was visiting Chiloe and this was my last stop. I was not sure if I would stay for the night in Ancud, but when I saw the little plaza I decided this hotel was perfect, right on the corner, close to everything. I really liked the decoration of the common area of the hotel, and the carved dining room table, plus a great handcraft collection form local artisans. My problem was the bedroom. The towels on top of the Queen bed had about three dead black beetles; the furnace was not working properly and I had to request to increase the heat level. The noise from people walking in the street was too much to sleep well, and the worst part, some young guys threw an object to the traffic light cables right out of one of my windows and the power went off. I could not read or watch TV, and the furnace was not working again. I ended up sleeping on top of the bed since the bedspread and pillows did not smell clean to me. The next morning I went to have breakfast in the dining room where they had a wooden stove that was not on yet. I asked why and one of the ladies told me because they did not have matches. So I had breakfast wearing my jacket and scarf. Other details were that the main ring bell was not working, so you had to wait for the receptionist to see you, since the door was kept locked. The hotel employees were very nice though... and I liked my breakfast too! Maybe I just had bad luck in this place?

Respuesta del hotel

Comentario: 5 mar. 2018

Dear Erika, first of all thank you for this detailed comment! I'm so sad you had a bad experience, we'd have loved if you've said your discomforts to us so we'd have helped you, maybe move you to another room, our priority is your confort. I believe that it was a day when we had electrical problems, our city suffers a lot from it and you had to pay the price. If you want to return, we promise to improve your experience by giving you the best room and of course a generous discount. Best regards!
Pareja

Comentario: 29 mar. 2018

Fecha de estadía: mar. 2018

Not recommended

Very unusual for me to give any place a below average rating. But the combination of unhelpful service, old soft creaking bed, and small room leads this place to get a bad review from me. If it was not for the low price, I would have gone with terrible rating.

Respuesta del hotel

Comentario: 19 abr. 2018

Morgan, we're sorry for your bad experience. Not all of our staff speaks English, so maybe that's why you had the feeling that our service was unhelpful, but we always have a good disposition to resolve guest requirements. What you say about the bed, believe me we'll look it up to avoid having bad experiences in the future. Thank you for your words and we promise you a better stay if you decide to return to the hotel. Best regards!
Pareja

Comentario: 16 ene. 2015

Fecha de estadía: ene. 2015

Excellent location

We stayed in a double room with private bathroom. The bed was comfortable, the shower consistently hot, the wifi reliable. Our room overlooked the plaza de armas which always had things going on to see. Fantastic location. We utilised the parking but it was painful having to ask for the key to the parking lot and then go back and return it (it is two blocks away from the hotel) every time we wanted to head out.
As they don't man the front counter at all times you also have to ring the bell to get into the hotel - this is an annoying feature but not uncommon in parts of Chile it seems.
Apart from that everything else was great, the breakfast was ok, but for someone who is intollerant to gluten there wasn't much on offer.
If we return to Ancud we would definitely stay here again.

Respuesta del hotel

Comentario: 20 sep. 2016

Thanks for all your comments, they help us a lot to keep improving our services every day. We hope you come back!
Otro

Comentario: 8 feb. 2011

Fecha de estadía: feb. 2011

Great location and an affordable price

Just across the atreet from Ancud's main square, hotel Balai just couln't be more downtown. Very well located, near mostly everything one could need, with affordable prices and clean rooms.
Breakfast is a very basic one, but for the price one couldn't ask for more.
Attention is good, the rooms ok (could be a little bit brighter) and the bathrooms could have more space.
For the money, it works fine.

Respuesta del hotel

Comentario: 20 sep. 2016

Thanks for your comment! We will consider it for future guests.

Excelente ubicación

4,7

Pudeto 169, Ancud, 5710062, Chile|A 0,05 km del centro de la ciudad

Check-in y check-out

Check-in desde:

14:00

Check-out antes de:

12:00

Información útil

Camas adicionales

Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.

Hotel Balai: Preguntas frecuentes

Hotel Balai se encuentra a 0.1 km del centro del centro de la Ancud ciudad.
El Hotel Balai está en Ancud, Chile, y se encuentra a 0.1 km del centro de la ciudad de Ancud.
En Hotel Balai, podés hacer el check-in a partir de las 14:00 y tenés que hacer el check-out antes de las 12:00.
No, no hay estacionamiento disponible en Hotel Balai. Si estás buscando un hotel con espacio para estacionar, filtrá por propiedades que tengan “Estacionamiento” en “Servicios” en los resultados de búsqueda.
No tenemos información sobre restaurantes en Hotel Balai, Consultá directamente con ellos al hacer la reserva.