Pousada Náutilus
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Datos rápidos
Check-in desde: | 14:00 |
|---|---|
Check-out antes de: | 11:00 |
Mascotas | No se permiten mascotas |
Servicios
Más información sobre Pousada Náutilus
Pousada Náutilus
Set in Ilhabela, 200 metres from Praia da Vila, Pousada Náutilus offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. The accommodation features room service and free WiFi throughout the property.
Comentario: 18 nov. 2025
Fecha de estadía: nov. 2025
Comentario: 20 ago. 2025
Fecha de estadía: ago. 2025
Welcome zero!
Weak breakfast.
Comentario: 19 ago. 2025
Fecha de estadía: ago. 2025
RUIM experience - poor facilities and poor staff
Facilities requiring repairs
Road of very bad beds
Does not provide daily cleaning
Poor-humored employees
RUIM experience
Comentario: 21 oct. 2024
Fecha de estadía: oct. 2024
Lack of empathy
Comentario: 14 oct. 2024
Fecha de estadía: oct. 2024
*WOMEN WHO WILL GO TO ILHABELA TO ATTEND EVENTS - FRUSTRANTE EXPERIÊNCIE*
However, I was extremely negatively surprised when the hotel manager did NOT allow the entrance of the makeup machine, claiming that only guests can enter the bedrooms of the Inn. It was only 1:30 until the event, and I was completely desperate. I understand that every establishment should have rules, but I consider this prohibition completely disproportionate, since the makeup maker would not use the leisure facilities, such as the pool, and would only stay on site for about 20 minutes to do my service.
In addition, this practice of allowing make-up makers and hairdressers to go home is common in Ilhabela, a city focused on tourism and events, especially in the center, where the Inn is located, right in front of Pier 151 and the Yatch Club. The makeup maker herself informed me that she had already performed services at Inn Náutilus earlier, which left me even more surprised.
The manager's posture, of zero empathy, left me even more shocked in a moment of nervousness. Of course, rules are important, but dealing with the audience requires a minimum of flexibility and sensitivity, especially when there is an urgent situation that directly impacts the guest’s experience.
I leave here my comment to alert future customers, who may have scheduled or intend to schedule services such as makeup makers or hairdressers, so that they know that there is NO FLEXIBILITY in the rules, even in the face of urgent cases that can seriously harm the guest.
In view of this experience, I do not recommend the Inn Náutilus and will not return.
Excelente ubicación
Avenida Força Expedicionária Brasileira, 184, Ilhabela, 11630-000, Brasil|A 0,38 km del centro de la ciudad
Check-in y check-out
Check-in desde:
14:00
Check-out antes de:
11:00
Información útil
No se permiten mascotas
Los niños necesitan una cama adicional para dormir en la habitación.
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.