Hotel Orangerie
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 11:00 |
Mascotas | Se permiten mascotas con un cargo adicional |
Servicios
Más información sobre Hotel Orangerie
Hotel Orangerie
Property Location Located in Vienna (Meidling), Orangerie Hotel Wien is within a 10-minute drive of Schoenbrunn Palace and Raimund Theater. This 4-star hotel is 1.3 mi (2.2 km) from Vienna Technical Museum and 2 mi (3.2 km) from Schoenbrunn Zoo.Rooms Make yourself at home in one of the 122 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Dining You can enjoy a meal at the restaurant serving the guests of FourSide City Center Vienna, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.Business, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Vienna? This hotel has 5380 square feet (500 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Comentario: 10 may. 2025
Comentario: 25 jun. 2026
Fecha de estadía: jun. 2026
Never book this hotel, it is so poor and not a 4 star hotel.
The breakfast was poor, with very limited options, quality of the products was rather low and the hygiene standards were unsatisfactory. Even the coffee was poor and the coffee machine was so dirty.
The rooms vere never cleaned unless you tell them, ok this would not be a problem for me cause I don’t need it to be cleaned everyday but even when we got in the room on the first day the room was not very clean, you could see A LOT OF DUST everywhere and the curtains were so dirty.
Do not be fooled by the pictures in the internet. They are FAKE.
Comentario: 31 may. 2026
Fecha de estadía: may. 2026
I do not recommend it; it was a terrible experience, and it is not a 4-star hotel!
On the first day, the room was not cleaned. When we requested clarification, we were told that we had not displayed the green tag, which was actually hanging on the door. Furthermore, the tag indicates that cleaning should be done as soon as possible and not that it is optional.
On the second day, returning at 7:00 PM, we found the room again not cleaned, despite the tag being displayed. Only after repeated insistence were we able to obtain the service. We also requested a room change due to the persistent smell of smoke, but no alternative solution was offered to us. The person in charge of cleaning also addressed us in an unprofessional manner, claiming that we had not displayed the tag.
The common areas also seemed to be cleaned rather superficially. Breakfast offers a decent variety of savory products, but few sweet options; overall, the quality of the products was rather low.
Part of the staff proved to be kind and helpful, assisting us in finding practical solutions during the rainy days, for example, providing us with umbrellas and directions to reach a pharmacy. Other members of the staff, however, were found to be somewhat rude and inattentive to the needs of the guests.
Among the positive aspects, I highlight the location of the establishment, situated near the U4 and U6 subway lines, in a quiet and well-served neighborhood, with a pharmacy, supermarkets, and various shops in the immediate vicinity.
Comentario: 29 mar. 2026
Fecha de estadía: mar. 2026
Embarrassing customer management and non-existent support
Here are the critical points that made the situation a nightmare:
Exasperating slowness: We reported the emergency in advance, but the responses came in days later. This silence dragged us close to leaving without a solution, preventing us from organizing ourselves differently and maximizing the disservice.
Replies from "Bot": The few emails received were full of done sentences and preset replies. No empathy or real will to solve the problem, despite the talk of the health of a little guest.
Date changes impossible: They proposed to change the date, but it turned out to be a joke: the site never gave availability for the periods indicated, making their "opening" completely theoretical and nothing in practice.
The final mockery: When your stay has expired (and money lost), you are allowed to offer us a discount on your next booking. After such a treatment, it is absurd to think that a customer might want to come back or invest more money in such an unserious structure.
In summary: If things go well, everything is ok, but at the first unexpected (even health) you will be left to your own devices. Flexibility and hospitality here do not know what they are. Stay away from it.
Comentario: 9 nov. 2025
Fecha de estadía: nov. 2025
Positively surprised
Ubicación
Grieshofgasse 11, Meidling, Viena, 1120, Austria|A 4,2 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
11:00
Información útil
Se permiten mascotas con un cargo adicional
Hay camas adicionales por un cargo extra, según el tamaño de la habitación.