Leonardo Royal Hotel Munich
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Datos rápidos
Check-in desde: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Mascotas | Se permiten mascotas con un cargo adicional |
Servicios
Wi-Fi
Estacionamiento
Aire acondicionado
Gimnasio
Recepción las 24 horas
Restaurante
Más información sobre Leonardo Royal Hotel Munich
Leonardo Royal Hotel Munich
Located beside the Olympiapark Park in Munich, this 4-star superior hotel offers free WiFi, fitness facilities, an international restaurant with large terrace, and easy underground connections to Munich city centre.
Reseñas de 
Viajero de negocios
Comentario: 5 ago. 2026
Fecha de estadía: ago. 2026
Very good
Modern property, easily accessible at the gates of Munich, a stone's throw from the Olympia Park. Also close to the subway. Large entrance with an area for aperitifs and quick, informal meetings. The restaurant and breakfast room is also comfortable. Complete and good breakfast. Very kind and helpful staff. Spacious, clean, and quiet rooms. Also equipped with an underground parking garage, or there is a large parking lot across the street.
Respuesta del hotel
Comentario: 6 ago. 2026
Dear Claudio,
thank you very much for your visit and your feedback here for us.
We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.
Best regards – Your Leonardo Royal Hotel Team
thank you very much for your visit and your feedback here for us.
We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.
Best regards – Your Leonardo Royal Hotel Team
Familia viajera
Comentario: 24 ago. 2026
Fecha de estadía: ago. 2026
Good hotel but management is poor
Hotel itself is ok but one ill mannered staff Satidh has ruined my day. Extremely rude. I have escalated my complaint to the management. Instead of asking me anything they replied me with the bunch of lies.
Respuesta del hotel
Comentario: 1 sep. 2026
Dear DrKashifkazmi,
Thank you for taking the time to share your feedback with us here as well. We are pleased that you found our hotel to be a pleasant place to stay; however, we sincerely regret that your interaction with our reception staff left such a negative impression.
As previously explained, we took your complaint seriously and thoroughly investigated the incident. We stand by the information provided in our earlier response. It was never our intention to dismiss your concerns or assign blame, but rather to clarify the situation from our perspective.
The incident occurred when you entered the restricted area behind the reception desk to look for a package delivered to the hotel. Our staff member asked you to leave this restricted zone, which is reserved exclusively for employees for safety and data protection reasons. Our review found no evidence of intentional disrespect.
We fully respect that you perceived the situation differently.
We regret that this incident affected your overall impression of your stay, yet we thank you for acknowledging the positive aspects of our hotel.
Best regards - Your Leonardo Royal Hotel Team
Thank you for taking the time to share your feedback with us here as well. We are pleased that you found our hotel to be a pleasant place to stay; however, we sincerely regret that your interaction with our reception staff left such a negative impression.
As previously explained, we took your complaint seriously and thoroughly investigated the incident. We stand by the information provided in our earlier response. It was never our intention to dismiss your concerns or assign blame, but rather to clarify the situation from our perspective.
The incident occurred when you entered the restricted area behind the reception desk to look for a package delivered to the hotel. Our staff member asked you to leave this restricted zone, which is reserved exclusively for employees for safety and data protection reasons. Our review found no evidence of intentional disrespect.
We fully respect that you perceived the situation differently.
We regret that this incident affected your overall impression of your stay, yet we thank you for acknowledging the positive aspects of our hotel.
Best regards - Your Leonardo Royal Hotel Team
Familia viajera
Comentario: 16 ago. 2026
Fecha de estadía: ago. 2026
Convenient Stopover with Good Breakfast, but cleanliness of Room Amenities need to be improved
We stayed for just one night as a stopover before catching a flight the following day.
The room for four was alright, with the sofa converted into a bed for my two boys. It was a practical setup and worked well enough for an overnight stay.
However, one thing that was quite appalling was the condition of the water boiler. When we wanted to boil some water, we found that it was still filled with water that looked as though it had been sitting there untouched for a long time. The boiler was kept inside a cupboard, which made us wonder how often it was checked and cleaned. For hygiene reasons, we decided not to use it.
A pleasant highlight was the breakfast spread, with a good selection of local Bavarian delights (Weisswurst, Sweet mustard, Brezel etc), and legit hot chocolate.
The room for four was alright, with the sofa converted into a bed for my two boys. It was a practical setup and worked well enough for an overnight stay.
However, one thing that was quite appalling was the condition of the water boiler. When we wanted to boil some water, we found that it was still filled with water that looked as though it had been sitting there untouched for a long time. The boiler was kept inside a cupboard, which made us wonder how often it was checked and cleaned. For hygiene reasons, we decided not to use it.
A pleasant highlight was the breakfast spread, with a good selection of local Bavarian delights (Weisswurst, Sweet mustard, Brezel etc), and legit hot chocolate.
Respuesta del hotel
Comentario: 24 ago. 2026
Dear tanicki,
Thank you for choosing Leonardo Royal Munich as a convenient stopover and for sharing your impressions with us. We are pleased that the room layout suited your family and that the amenities met your needs.
We sincerely regret that one aspect of the amenities did not meet your expectations or ours. Please do not hesitate to inform us directly on site; we will gladly find a quick solution so you can feel comfortable.
We are very glad that our breakfast offering contributed positively to your stay.
We appreciate your feedback and hope to welcome you again, so we can provide you with a consistently comfortable and carefully arranged stay from arrival to departure.
Best regards - Your Leonardo Royal Hotel Team
Thank you for choosing Leonardo Royal Munich as a convenient stopover and for sharing your impressions with us. We are pleased that the room layout suited your family and that the amenities met your needs.
We sincerely regret that one aspect of the amenities did not meet your expectations or ours. Please do not hesitate to inform us directly on site; we will gladly find a quick solution so you can feel comfortable.
We are very glad that our breakfast offering contributed positively to your stay.
We appreciate your feedback and hope to welcome you again, so we can provide you with a consistently comfortable and carefully arranged stay from arrival to departure.
Best regards - Your Leonardo Royal Hotel Team
Viajero anónimo
Comentario: 13 ago. 2026
Fecha de estadía: ago. 2026
Lovely hotel with nice rooms and an excellent breakfast. So much choice.
We had free parking and a free bottle of wine. We would stay again.
We had free parking and a free bottle of wine. We would stay again.
Viajero de negocios
IE
Comentario: 31 jul. 2026
Fecha de estadía: jul. 2026
Nice for business
Nice hotel for business but twice cleaning staff entered my room on morning of check out. Please change this practice to a phone call if you want to ensure guests are aware they need to check out.
Respuesta del hotel
Comentario: 3 ago. 2026
Dear 897ab,
thank you very much for your visit and for taking the time to provide feedback.
We are pleased to see your general reviews and regret your impression of the departure day all the more.
We are sorry that you felt pressured by the cleaning team's behavior; naturally, this should not happen. There are established procedures requiring staff to wait an appropriate amount of time for a guest to respond after knocking before opening the door, and our housekeeping manager will provide further training on this. We also recommend using the red "Do Not Disturb" sign; this lets the teams know the guest is still in the room, so they will not knock. It is true that not all guests formally check out at reception—for instance, if payment arrangements have already been settled. Naturally, our staff want to get as many rooms ready as possible for new arrivals at 3:00 PM. Please do not view this as making excuses, but rather as an explanation of the circumstances; as I said, this certainly should not have negatively impacted your stay. Please accept our apologies for this final impression.
Please visit us nevertheless again in the future, we look forward to welcome you.
Kind regards – Your Leonardo Royal Hotel Team
thank you very much for your visit and for taking the time to provide feedback.
We are pleased to see your general reviews and regret your impression of the departure day all the more.
We are sorry that you felt pressured by the cleaning team's behavior; naturally, this should not happen. There are established procedures requiring staff to wait an appropriate amount of time for a guest to respond after knocking before opening the door, and our housekeeping manager will provide further training on this. We also recommend using the red "Do Not Disturb" sign; this lets the teams know the guest is still in the room, so they will not knock. It is true that not all guests formally check out at reception—for instance, if payment arrangements have already been settled. Naturally, our staff want to get as many rooms ready as possible for new arrivals at 3:00 PM. Please do not view this as making excuses, but rather as an explanation of the circumstances; as I said, this certainly should not have negatively impacted your stay. Please accept our apologies for this final impression.
Please visit us nevertheless again in the future, we look forward to welcome you.
Kind regards – Your Leonardo Royal Hotel Team
Ubicación
Moosacher Str. 90, Milbertshofen-Am Hart, Múnich, 80809, Alemania|A 6,15 km del centro de la ciudad
Check-in y check-out
Check-in desde:
15:00
Check-out antes de:
12:00
Información útil
Se permiten mascotas con un cargo adicional
Comunicate con el hotel para obtener más información sobre cómo agregar camas supletorias.
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