Khao Sok Cabana Resort
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Fast facts
Check in from: | 2:00 PM |
|---|---|
Check out before: | 11:00 AM |
Pets | Pets not allowed |
Amenities
More about Khao Sok Cabana Resort
Khao Sok Cabana Resort
With a stay at Khao Sok Cabana Resort in Phanom, you'll be within a 10-minute drive of Khao Sok National Park and Mae Yai Waterfall. This hotel is 11.9 mi (19.2 km) from Rommanee Hot Spring and 13.1 mi (21 km) from Wat Tham Wararam. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Satisfy your appetite for dinner at Cabana, a restaurant which specializes in Thai cuisine, or stay in and take advantage of the room service (during limited hours). Breakfast is available for a fee. Featured amenities include dry cleaning/laundry services and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 22 guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Comment: Jan 28, 2025
Stayed in: Jan 2025
Awesome Place to Stay
Comment: Apr 12, 2026
Stayed in: Apr 2026
Good for a one night stay
BE
Comment: Dec 25, 2025
Stayed in: Dec 2025
200 EUR STOLEN OUT OF ROOM BY STAFF
On our third day, we had a half day excursion booked to Cheow Lan Lake. We are experienced travelers and are very careful with valuables. Because the excursion involved a longtail boat ride, kayaking, and swimming, we deliberately chose to leave all valuables hidden inside our room, placed between our clothing and not in plain sight. We also displayed the Do Not Disturb sign on the door.
That morning, we were informed by staff that there would be a power cut from 9 in the morning until 5 in the afternoon. In good trust, we informed the staff that we would be out for the day so they would not have to worry about the inconvenience caused by the power cut.
We left around 1 in the afternoon and returned to the resort at approximately 7 in the evening. When preparing to go out for dinner, I retrieved our money belt. Inside had been 8,000 Thai baht, entirely in 1,000 baht notes. To my shock, every single 1,000 baht note had been replaced with 100 baht notes, clearly done to avoid immediate detection. In total, around 7,000 baht was missing, with only 1,000 baht left behind as part of this attempted cover up.
We calmly reported the issue to the reception staff that evening. The staff member on duty appeared genuinely surprised and concerned. I asked whether it was possible to review CCTV footage, especially since there is a camera directly facing our room and we had the Do Not Disturb sign displayed. At that point, it became clear that the combination of a scheduled power cut and our absence created an opportunity for someone to enter the room unnoticed. Without concrete proof, we chose not to involve the police. Instead, we requested to speak with the manager, hoping for a responsible and professional response, such as partial compensation or at least a serious investigation.
Unfortunately, the response from management was deeply disappointing. During the phone conversation, the manager repeatedly dismissed the situation and simply stated that if a Do Not Disturb sign was displayed, nobody would enter the room, completely missing the point and offering no empathy, accountability, or attempt to investigate.
We are fully aware that everyone is innocent until proven guilty, and we did not accuse any specific individual. However, the lack of concern, responsibility, and professionalism shown by management left us feeling unsafe and unheard. Had the situation been handled with transparency and empathy, this review would likely never have been written.
Travelers deserve to feel secure in their accommodation. Unfortunately, this was not our experience. Stay safe.
Comment: Nov 23, 2024
Stayed in: Nov 2024
The best staff
NL
Comment: Aug 16, 2023
Stayed in: Aug 2023
Beautiful resort in the green near the village and with super staff
Very good location
397-397/1 Moo 6, Klong Sok, Phanom, Phanom, 84250, Thailand|31.55 km from city center
Check in and check out
Check in from:
2:00 PM
Check out before:
11:00 AM
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
