N G Residence
+ 22
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Laundry
Television
More about N G Residence
N G Residence
Located in Kigali, Zion Residence provides accommodation with private pool, free WiFi and free private parking for guests who drive. This apartment offers air-conditioned accommodation with a patio. Outdoor seating is also available at the apartment.
Reviews from 
Anonymous traveller
Comment: 11 Oct 2025
Stayed in: Oct 2025
Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking
To the Hotel.com Customer Service Team,
I am writing to report a fraudulent hotel listing on your website and to request a full refund.
I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location.
It is clear that we have fallen victim to a scam facilitated by a fake listing on your platform. We endured a horrible experience, being stranded without accommodation upon arrival.
We demand a full and immediate refund of the $450.00.
Furthermore, we urge you to immediately investigate and remove the fraudulent "N G Residance" listing from your website. This incident raises serious concerns about your vendor verification process. Please take steps to ensure no other customer has to go through a similar ordeal.
You can reach me at +8801753055803 or info@sarso.org to resolve this.
Sincerely,
To the Hotel.com Customer Service Team,
I am writing to report a fraudulent hotel listing on your website and to request a full refund.
I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location.
It is clear that we have fallen victim to a scam facilitated by a fake listing on your platform. We endured a horrible experience, being stranded without accommodation upon arrival.
We demand a full and immediate refund of the $450.00.
Furthermore, we urge you to immediately investigate and remove the fraudulent "N G Residance" listing from your website. This incident raises serious concerns about your vendor verification process. Please take steps to ensure no other customer has to go through a similar ordeal.
You can reach me at +8801753055803 or info@sarso.org to resolve this.
Sincerely,
Location
KG 5 Av, Kigali, Rwanda|3.43 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
N G Residence: FAQs
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