Milo Collection Hotel

Name: Milo Collection Hotel
Address: Av 11 Ote 205, Colonia Centro, Puebla, 72000, México, Puebla, Puebla, 72000, México

+ 64

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Informações importantes

Check-in a partir das:	15:00
Check-out antes das:	12:30
Animais de estimação	Animais de estimação permitidos com um custo extra

Comodidades

Wi-Fi

Parque de estacionamento

Ar condicionado

Transfer de aeroporto

Receção 24h

Restaurante

Mais sobre Milo Collection Hotel

Milo Collection Hotel

Milo Collection Hotel tem um terraço, restaurante e bar no centro de Puebla. Este hotel de 5 estrelas dispõe de um serviço de concierge e um balcão de turismo.

Avaliações de

Mencionado pelos viajantes

Casal

Comentário: 30/08/2026

Hospedou-se em: 08/2026

Great rooms, good location but TERRIBLE breakfast!

Pros-
• Situated in beautiful heritage building
• Large room with an extremely spacious bathroom and exposed brick decor
• Cosy communal areas in the courtyard
• Clean and comfortable
• Located in a central area, so easy to navigate from
Cons-
• There is an old, creaky lift that takes you up the floors above-very claustrophobic
• Limited English is spoken by the staff on reception
• We paid for breakfast during our stay which was taken on the rooftop but consisted of a cold coffee, fruit juice and a bread roll. When we queried this, we were told that is how people ‘breakfast’ in Mexico. So don’t pay for the ‘breakfast’ - it was insulting!
• They had a restaurant on the rooftop, but we never saw any evidence of anybody eating there.

Viajante anónimo

Comentário: 23/08/2026

Hospedou-se em: 07/2026

Great location a few blocks from the town center. The staff was friendly and hotel was clean. We enjoyed staying here and will book again when we return.

Viajante anónimo

Comentário: 29/05/2026

Hospedou-se em: 05/2026

Best place I have stayed in Puebla. The Restaurant on the on the roof you have to walk up you have it up they were great great restaurant great food thank you very much. Will be back very soon.

Viajante anónimo

Comentário: 16/05/2026

Hospedou-se em: 04/2026

We had a lovely room and the hotel is very conveniently located. It felt a little strange that our room opened right onto the lobby (main floor near the entrance) but we didn't have any issues with noise. The hotel itself doesn't have many amenities and the rooftop cafe is only periodically open, though you can go upstairs to sit and enjoy the view anytime.

Viajante em família

Comentário: 10/05/2026

Hospedou-se em: 05/2026

The worst experience!! Dismal customer service

Very disappointing my experience at Milo Collection Hotel. I came with my family to celebrate Mother’s Day and called ahead to request recommendations, schedules, information and stay policies, especially about parking.
IRVIN was the one who attended to me and never mentioned that parking was limited to only 5 places nor that I should arrive early to reach space. I even asked if I could get there sooner and they said no. Upon arrival, his response was: “Ah, there’s no parking because it’s already filled.”
In addition, I booked with breakfast included and on arrival I am informed that I cannot use the restaurant or the terrace because “there will surely be many people for the date”, so they could only bring breakfast to the room.
I booked to enjoy the facilities and live a pleasant experience with my family, not to stay locked in the room. I asked to speak to the manager and the chef, who they mentioned was the one who gave the instruction not to receive us at the restaurant.
Total lack of clear information, organization and customer support on such an important date.