Hotel Ambra

Name: Hotel Ambra
Address: Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, 77712, México, Playa del Carmen, Quintana Roo, 77712, México

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Informações importantes

Check-in a partir das:	15:00
Check-out antes das:	11:00
Animais de estimação	Animais de estimação não permitidos

Comodidades

Wi-Fi

Parque de estacionamento

Ar condicionado

Transfer de aeroporto

Piscina

Receção 24h

Mais sobre Hotel Ambra

Hotel Ambra

Hotel Ambra encontra-se em Playa del Carmen e tem um jardim, um salão partilhado e um terraço. Este hotel de 3 estrelas dispõe de uma piscina exterior, quartos com ar condicionado, acesso Wi-Fi gratuito e casa de banho privativa.

Avaliações de

Mencionado pelos viajantes

Viajante em família

Comentário: 17/03/2025

Hospedou-se em: 03/2025

8/10

The beds were comfortable, the room
The one I stayed in had a
small refrigerator, closet and AC.
Everything was clean and the service was good,
My only problem was when it was almost time
from the check out, if you are out and back to
your room, it's almost impossible to open with
the access key as they change it; and
It's illogical since it's not time yet.

Resposta do hotel

Comentário: 18/03/2025

Estimado/a moonanrin, agradecemos su reseña detallada y la calificación de 8/10. Nos complace saber que disfrutó de la comodidad de nuestras camas, las instalaciones de la habitación y la limpieza del hotel. Lamentamos el inconveniente con la llave al regresar a su habitación cerca del 'check out'. Tomaremos medidas para mejorar este proceso y garantizar una experiencia sin contratiempos en futuras visitas. Valoramos sus comentarios y esperamos darle la bienvenida nuevamente en Hotel Ambra by Kavia. ¡Gracias por su preferencia!

Viajante anónimo

Comentário: 04/11/2025

Hospedou-se em: 09/2025

I had to leave early because the night clerk was agressive. He accosted me and said I did not pay the day before when I was going for coffee at 0700. The truth was dayshift did not record my cash payment, he also did not tell the truth. It took two hours to sort out. I was there on a business trip for two more weeks and checked out. Ive stayed at this hotel several times before. I will never be back. The nightshift worker is atrocious.

Viajante anónimo

Comentário: 22/07/2025

Hospedou-se em: 07/2025

I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip.
However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping.
The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras.
The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well.
The second day the cleaning improved, but towels and sheets stayed the same.
Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works.

Viajante anónimo

Comentário: 18/07/2025

Hospedou-se em: 07/2025

This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing.

Viajante anónimo

Comentário: 26/03/2025

Hospedou-se em: 03/2025

If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice!
The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back