AC Hotel Strasbourg

Name: AC Hotel Strasbourg
Address: 4 -6 Bd de Dresde, Robertsau, Estrasburgo, 67000, França, Estrasburgo, Grand Est (França), 67000, França

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Informações importantes

Check-in a partir das:	15:00
Check-out antes das:	12:00
Animais de estimação	Animais de estimação permitidos com um custo extra

Comodidades

Wi-Fi

Parque de estacionamento

Ar condicionado

Centro de fitness

Receção 24h

Restaurante

Mais sobre AC Hotel Strasbourg

AC Hotel Strasbourg

Com uma localização conveniente na área de Quartier Européen - Orangerie, em Estrasburgo, AC Hotel by Marriott Strasbourg situa-se a alguns passos de Parc des Expositions Strasbourg, a 7 minutos a pé de Parlamento Europeu e a 1,7 km de Igreja de São...

Avaliações de

Mencionado pelos viajantes

Casal

Comentário: 05/01/2026

Hospedou-se em: 12/2025

Beautiful structure.... organization a little less...

A 10 minute drive from downtown great location to be out of the hustle and bustle.
Very nice and impressive structure starting from the reception, the bistro, the restaurant room to the lounge bar on the ninth floor (beautiful).
Courteous staff even if we had some coordination problems with the makeover of the room (we Viggiano with two small dogs).
Excellent restaurant with really nice and helpful staff and beautiful location that goes up with a panoramic staircase to the top floor where you can pamper yourself with a cocktail at the super panoramic lounge bar!
The only really negative note the breakfast: local must have breakfast too small but especially buffet without any protection, without any indication of what was present nor allergens.
It is not possible such a new and well-structured four-star a fall in style of this kind!

Resposta do hotel

Comentário: 07/01/2026

Dear Guest,
Thank you very much for taking the time to share your detailed feedback. We are delighted to read your positive comments regarding our location, the design of the hotel, the restaurant, and the panoramic lounge bar, as well as the courtesy of our team.
We are, however, sorry to learn about the coordination issues encountered with the room service and, most importantly, about your disappointment with the breakfast experience. Your remarks concerning the size of the breakfast area, the lack of buffet protection, and the absence of clear product and allergen information are taken very seriously. These points do not reflect the standards we aim to uphold, especially for a new four-star property, and they have been shared with the relevant teams for immediate attention and improvement.
We truly value your feedback and hope to have the opportunity to welcome you again in the future, providing you with an experience fully in line with your expectations.
Kind regards,
Front Desk AC Hotel

Viajante anónimo

Comentário: 10/08/2026

Hospedou-se em: 08/2026

Everything about the presentation of the room and hotel was perfect and the price fair however, there was a persistent high level peeping the entire night which did keep me awake/ wake me up during the night - I suspect this was linked to a large electrical box on the inside of the curtain pelmet area - quite annoying otherwise clean spacious room where everything worked.

Casal

Comentário: 08/08/2026

Hospedou-se em: 08/2026

Disappointing service and cleaning

⭐ Very disappointing for a 4-star hotel
We found a huge spider web (around 30 cm) in our room. As my girlfriend has a severe fear of spiders, we asked for another room but were simply told the hotel was fully booked and nothing could be done.
Instead of apologising, the receptionist repeatedly asked whether we had left the window open and even questioned whether the web had only just appeared – despite its obvious size.
After we insisted, she eventually came to remove it, but seemed visibly annoyed and only vacuumed the neglected areas around the curtains after my girlfriend specifically asked her to.
A large spider web like this clearly raises questions about the standard of housekeeping. Combined with the dismissive attitude at reception, this was absolutely not the level of cleanliness or service we would expect from a 4-star hotel.

Resposta do hotel

Comentário: 11/08/2026

Thank you for sharing your experience. We deeply regret to hear about your disappointment during your stay, particularly regarding the spider web in your room and the response you received from reception. It’s clear this situation caused significant discomfort, especially given your girlfriend’s fear of spiders, and we acknowledge your concerns about cleanliness and service. Your feedback is valuable and serves as an opportunity for reflection. We hope your future travels are met with more positive experiences.

Viajante a solo

Comentário: 11/06/2026

Hospedou-se em: 06/2026

Beautiful comfortable hotel

Short stay of two nights, spacious and comfortable room, location close to public transport. The historic center is about ten minutes away by tram.

Resposta do hotel

Comentário: 16/06/2026

Dear Slithrog,
Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay.
We hope to have the pleasure of welcoming you back!
Kind Regards

Viajante anónimo

Comentário: 25/05/2026

Hospedou-se em: 05/2026