Meliá Plaza Valencia
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Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Mais sobre Meliá Plaza Valencia
Meliá Plaza Valencia
O Melia Plaza Valencia está situado num edifício clássico com vista para a praça principal de Valência. Oferece Wi-Fi gratuito e conta com academia, sauna e terraço na cobertura.
Comentário: 09/09/2026
Hospedou-se em: 09/2026
We received wrong information about all shops were closed on Sunday, but they were open and that affected our plans.
Isabel at the lobby bar was fantastic. She was a great server.
Comentário: 05/03/2026
Hospedou-se em: 03/2026
Great stay unfortunately spoiled by check out experience
CHECK IN
Staff at check in couldn’t have been nicer. They were really helpful, taking their time to welcome me, and offering to help me sort any plans I wished to make while in town or answer any questions I had about València. They created a really warm, welcoming impression of the hotel.
ROOM
I booked a Grand Premium Plaza View room for my stay. It was really large and spacious, with a large, comfortable bed, a table and chairs, and what looked like a small sofa bed, although that was quite tight in beside the bed. There was a Nespresso style coffee machine, a mini bar (chargeable) and snacks (also chargeable).
The bathroom was at the other end of the room’s short corridor, with the sink in an area open to the rest of the room, and the enclosed toilet and shower off to either side.
The best bit about the room was definitely the balcony overlooking the Plaza Ayuntamiento - it was the perfect spot for an early morning coffee!
BREAKFAST
I’d read a couple of complaints about breakfast being in a basement room without windows. While that’s true, it really didn’t bother me. I thought the hotel had done a good job of being creative with decor to make the space welcoming and comfortable.
Staff at breakfast were lovely, and there was a good selection of pastries, cold meats and cheese, fruit and yogurt and hot items such as sausage, chorizo, bacon and egg.
HOTEL AMBIENCE
Some reviews have mentioned the hotel feels dated in places. I honestly didn’t feel this about my room - I thought it was perfect really for my needs. While reception and the lobby area looks slightly old fashioned, perhaps, I felt this actually added to the hotel’s charm, and liked it!
FACILITIES
There aren’t many other facilities to write about - a sign in the lift said the solarium on the 11th floor was closed, so I’m not sure if that also applied to the gym and small sauna.
CHECK OUT
I’d had such a great stay at the Melia, and was keen to pass this on to staff, however my experience completely unravelled at checkout. I had a train to catch, but despite leaving plenty of time to get to the station, I began to get nervous when I saw a queue of five people ahead of me at check out. We all waited twenty minutes while one member of staff served a man, another was busy typing on a computer and occasionally also dealing with the customer at the desk, while another member of staff seemed to just be staring at the line of people waiting and walking about behind the reception desk.
There was no apology nor did staff seem to be making any effort to try and deal with the queue quickly - instead we just all had to wait while the three members of staff either helped the one customer or generally looked around.
By the time I got to the desk, I explained I was just looking to check out and I was worried about missing a train I had to catch. I also explained I’d already paid for my room. I was maybe a bit stressed but I definitely was polite and not rude! The lady offered no apology for the wait, tapped on her keyboard and looked at me and just said “Bye!”. I just had to look at her in disbelief before leaving.
After such a wonderful stay the whole experience meant my lasting impression of the hotel ended up being a negative one and I’m not sure I’d return as a result.
Resposta do hotel
Comentário: 08/03/2026
Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We truly appreciate the care you put into describing every aspect of the hotel, and it means a lot to our team to read your kind words about the warm welcome at check‑in, the comfort of your room, the breakfast experience and the charm you found in our hotel’s ambience.
At the same time, we would like to sincerely apologise for what happened during your check‑out. Unfortunately, you encountered a moment of significant pressure and stress for the team, with several departures occurring at the same time, and we did not handle the situation as we should have. This is not the level of service we aim to provide, especially after you had enjoyed such a pleasant stay with us.
We have already addressed this situation with our reception team to ensure it does not happen again. Please accept our deepest apologies for the lack of attentiveness, the delay, and the absence of an appropriate response from our staff. You were absolutely right to expect a smoother and more considerate check‑out experience as we usually do.
We truly hope that this unfortunate moment has not overshadowed the rest of your stay and that you will give us the opportunity to welcome you back in the future. It would be our pleasure to ensure your next visit is excellent from beginning to end.
Best Regards,
Anxo Rodríguez Quintana, Assistant Manager.
Comentário: 24/08/2026
Hospedou-se em: 08/2026
Comentário: 14/08/2026
Hospedou-se em: 08/2026
Comentário: 14/07/2026
Hospedou-se em: 07/2026
Old school hotel in a brilliant location
The hotel had car parking facilities but arent on site, they are located across the road in a private underground car park. Be aware its extremely tight
Resposta do hotel
Comentário: 15/07/2026
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our excellent location in the heart of Valencia and appreciated the charm and character of the hotel.
We also thank you for mentioning the parking. Due to our privileged location in Plaza del Ayuntamiento, the parking is located in a nearby private underground facility, and we understand that access can be somewhat tight.
Your kind words and perfect rating mean a great deal to us, and we hope to have the pleasure of welcoming you back to Meliá Plaza Valencia in the future.
Best Regards,
Anxo Rodríguez Quintana, Assistant Manager.
Excelente localização
Plaza del Ayuntamiento, 4, Ciutat Vella, Valência, 46002, Espanha|A 0,12 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
Animais de estimação não permitidos
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.

