EUROPA
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Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Receção 24h
Restaurante
Não fumadores
Mais sobre EUROPA
EUROPA
O alojamento Europa está localizado ao lado da Praça Puerta del Sol, no centro de Madrid. Apresenta quartos climatizados com uma varanda privada, acesso Wi-Fi gratuito e uma televisão de ecrã plano.
Avaliações de 
Viajante em família
IN
Comentário: 11/05/2026
Hospedou-se em: 05/2026
Front-Row Seats to Puerta del Sol: Our Stay at Hotel Europa!
The shorter version
Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain!
The longer version
** Arrival & First Impressions **
After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area surrounding Puerta del Sol is a pedestrian-only zone, we had to roll our luggage for about 100 meters down Calle de Tetuán and Calle del Carmen — an unpleasantly loud rumble over the street paving. We arrived early around 1:00 PM, and since our room wasn't ready yet, we stowed our bags with the reception desk.
** Dining at the Hotel **
We decided to have lunch at the hotel restaurant, which offered warm service and decent food. We ordered a Vermouth, a Sangria, a red Rioja wine, creamy chicken croquetas, huevos rotos, and a paella mixta, finishing with a coconut panna cotta. However, the clear winner and our first true highlight of the trip was the local Vermouth. Afterward, we headed out for a short stroll before returning to check in around 3:30 PM.
** Service & Language **
While we are just beginning to learn Spanish, the reception staff was able to converse in English, which made our stay much easier. Connecting with locals in their native language is wonderful, but we were grateful for the smooth communication here. Darlene handled our check-in, and Carlos kindly helped us bring our luggage up to the room.
** Room #430: Space & Views **
A unique feature of this hotel is that guests can virtually pre-select their rooms. We chose room #430, a quadruple room with four beds. It turned out to be the largest accommodation of our entire trip across Madrid, Málaga, and Barcelona. Best of all, it featured two balconies offering front-row views of Puerta del Sol, putting us literally right in the bustling center of Spain. We even got a free viewing of a street dance performance at 1 am in Puerta del Sol, right from our room's balcony :) The only turnoff in the room was one of the mirrors marred by black spots.
** Amenities & Maintenance **
To surprise my family, I had pre-ordered chocolate-coated strawberries to the room. Unfortunately, they were a bit sour. We were however pleasantly surprised with a couple of complimentary fruit baskets. Overall, the property is very well-maintained; our room, the hallways, and the stair carpets were quite clean. The ground-floor restaurant and its terrace stayed buzzing with guests throughout the day.
** Breakfast & Staying Hydrated **
Although the breakfast spread could improve, it shouldn't be compared to top-tier luxury hotels. On our first day, our room was stocked with four small, complimentary bottles of water, but this was a one-time perk. Buying water at the hotel later proved expensive at €15 for four small bottles. For the rest of the trip, we bought our water much more economically at nearby El Corte Inglés and Carrefour stores.
** Luggage & Airport Transit **
Traveling with three large suitcases, three carry-ons, and personal bags, we weren't sure if a standard airport taxi would have enough boot space. To play it safe, we booked a Uber Van for our arrival. However, we realized later that Madrid's regular sedan taxis have sufficient trunk space and are a much more economical choice. Upon checkout, we easily took a standard sedan taxi from the stand on Calle Alcalá.
** Nearby things to do
Quite a lot of the attractions are accessible with a short walk - Puerta del Sol is right in front, Plaza Mayor is a 10-mins walk and Mercado San Miguel is just next to it. The El Retiro Park is about a 20 mins brisk walk. Our dining choices were also quite close for short walks, less than 10 mins. Lots of shops around too!
Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain!
The longer version
** Arrival & First Impressions **
After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area surrounding Puerta del Sol is a pedestrian-only zone, we had to roll our luggage for about 100 meters down Calle de Tetuán and Calle del Carmen — an unpleasantly loud rumble over the street paving. We arrived early around 1:00 PM, and since our room wasn't ready yet, we stowed our bags with the reception desk.
** Dining at the Hotel **
We decided to have lunch at the hotel restaurant, which offered warm service and decent food. We ordered a Vermouth, a Sangria, a red Rioja wine, creamy chicken croquetas, huevos rotos, and a paella mixta, finishing with a coconut panna cotta. However, the clear winner and our first true highlight of the trip was the local Vermouth. Afterward, we headed out for a short stroll before returning to check in around 3:30 PM.
** Service & Language **
While we are just beginning to learn Spanish, the reception staff was able to converse in English, which made our stay much easier. Connecting with locals in their native language is wonderful, but we were grateful for the smooth communication here. Darlene handled our check-in, and Carlos kindly helped us bring our luggage up to the room.
** Room #430: Space & Views **
A unique feature of this hotel is that guests can virtually pre-select their rooms. We chose room #430, a quadruple room with four beds. It turned out to be the largest accommodation of our entire trip across Madrid, Málaga, and Barcelona. Best of all, it featured two balconies offering front-row views of Puerta del Sol, putting us literally right in the bustling center of Spain. We even got a free viewing of a street dance performance at 1 am in Puerta del Sol, right from our room's balcony :) The only turnoff in the room was one of the mirrors marred by black spots.
** Amenities & Maintenance **
To surprise my family, I had pre-ordered chocolate-coated strawberries to the room. Unfortunately, they were a bit sour. We were however pleasantly surprised with a couple of complimentary fruit baskets. Overall, the property is very well-maintained; our room, the hallways, and the stair carpets were quite clean. The ground-floor restaurant and its terrace stayed buzzing with guests throughout the day.
** Breakfast & Staying Hydrated **
Although the breakfast spread could improve, it shouldn't be compared to top-tier luxury hotels. On our first day, our room was stocked with four small, complimentary bottles of water, but this was a one-time perk. Buying water at the hotel later proved expensive at €15 for four small bottles. For the rest of the trip, we bought our water much more economically at nearby El Corte Inglés and Carrefour stores.
** Luggage & Airport Transit **
Traveling with three large suitcases, three carry-ons, and personal bags, we weren't sure if a standard airport taxi would have enough boot space. To play it safe, we booked a Uber Van for our arrival. However, we realized later that Madrid's regular sedan taxis have sufficient trunk space and are a much more economical choice. Upon checkout, we easily took a standard sedan taxi from the stand on Calle Alcalá.
** Nearby things to do
Quite a lot of the attractions are accessible with a short walk - Puerta del Sol is right in front, Plaza Mayor is a 10-mins walk and Mercado San Miguel is just next to it. The El Retiro Park is about a 20 mins brisk walk. Our dining choices were also quite close for short walks, less than 10 mins. Lots of shops around too!
Viajante anónimo
Comentário: 23/08/2026
Hospedou-se em: 08/2026
The hotel is renovated but still the appearance is old. Amenities are insufficient. Staff is helpful. Location is excellent.
Viajante anónimo
Comentário: 21/08/2026
Hospedou-se em: 08/2026
Hotel very well located and very well maintained even if a bit old.
The person who did the check in for us was rude and horrendous. His only preoccupation was to show us he was wearing a Cartier watch. Come on, grow up and learn what is good service.
The person who did the check in for us was rude and horrendous. His only preoccupation was to show us he was wearing a Cartier watch. Come on, grow up and learn what is good service.
Viajante anónimo
Comentário: 20/08/2026
Hospedou-se em: 08/2026
Great location - very easy to get to the various museums and sights we wanted to see in Madrid. The breakfast buffet was okay but not the best we have had in Spain. I would probably skip it and get something in the restaurant or one of the restaurants in the area. The room was very clean and comfortable. The blackout curtains worked great. The staff were very helpful and kind.
Viajante anónimo
Comentário: 09/08/2026
Hospedou-se em: 08/2026
The location of this hotel is perfect on Plaza Del Sol, downtown area. They have a nice restaurant with lovely outdoors sitting area. Rooms definitely renovated, great bathroom with awesome shower. The staff is very kind and helpful. Great choice!
Excelente localização
Calle Carmen, 4 (Puerta del Sol), Sol, Madrid, 28013, Espanha|A 0,28 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
Animais de estimação não permitidos
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
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