InterContinental Perth City Centre by IHG
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Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 11:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Mais sobre InterContinental Perth City Centre by IHG
InterContinental Perth City Centre by IHG
É tomado muito cuidado para garantir que os hóspedes experimentem conforto através de serviços e comodidades de primeira linha. Permaneça conectado durante sua visita utilizando o acesso gratuito à Internet disponível.Para os hóspedes com veículo próprio, há estacionamento disponível. Serviços de recepção, como serviço de concierge, estão disponíveis para atender às suas necessidades. No alojamento, o serviço de bilheteira também é capaz de auxiliar na reserva de bilhetes e garantir reservas de entretenimento e aventuras. Viajar com o mínimo de bagagem é possível em InterContinental Perth City Centre By IHG , pois o serviço de lavanderia da acomodação garante que suas roupas permaneçam frescas. Sua estadia será confortável com a presença do serviço de quarto como comodidade no quarto para seu relaxamento e diversão. Por favor, note que é proibido fumar no alojamento para garantir ar mais fresco a todos os visitantes.Projetados para serem aconchegantes, todos os quartos oferecem uma variedade de recursos, garantindo uma noite de sono tranquila, mantendo o nível de conforto. Uma seleção de quartos dispõe de ar-condicionado ou serviço de roupa de cama para garantir seu conforto e conveniência. Para alguns quartos escolhidos, os hóspedes podem desfrutar de diversão no quarto, como streaming de vídeo no quarto, jornal diário ou televisão, como parte da sua estadia. Tenha certeza de que suas necessidades de hidratação serão atendidas, pois alguns quartos estão equipados com tudo que você precisa para preparar um café ou chá. É importante notar que alguns banheiros possuem roupões de banho, toalhas ou secador de cabelo para sua conveniência. Uma vantagem adicional para os hóspedes é o salão executivo, que oferece um ambiente excepcionalmente acolhedor e mobilado para relaxar. Um delicioso café da manhã é a maneira perfeita de começar o dia, e pelo menos InterContinental Perth City Centre By IHG , você sempre pode saborear uma refeição deliciosa no local. Todos adoram uma deliciosa xícara de café! Uma cafeteria no local garante que você possa saborear uma xícara de café autêntico e acabado de fazer todas as manhãs - ou sempre que desejar. Várias excelentes ofertas de refeições no alojamento garantem que opções atraentes e de fácil acesso estejam constantemente disponíveis. Uma noite passada nas instalações de entretenimento do hotel pode ser tão divertida quanto se aventurar com seus companheiros de aventura.No InterContinental Perth City Centre By IHG , os hóspedes podem aproveitar as deliciosas instalações recreativas oferecidas para seu entretenimento. Para quem não quer pular a rotina de exercícios, visitar a academia da acomodação garante a manutenção da vitalidade e do bem-estar.
Comentário: 20/08/2026
Hospedou-se em: 08/2026
Highly recommended 5 stars business hotel right in the heart of Perth CBD
Comentário: 18/08/2026
Hospedou-se em: 08/2026
Chaotic billing and poor management
Then we received email charging AUD 60 and AUD 66 from our card, and on enquiry, they first replied it is breakfast charge for the last day(but we actually checked out early morning before the restaurant even open), then we emailed again and got the reply that it was charged for the kids breakfast (we were told at the restaurant that we can order one kid waffle/ pancake for each kid and it is included in our room, but on the second day we didn’t want to waste as the kids eat so little so we only ordered one kid pancake for them to share).
It looks like they just replied randomly creating some reasons so that we won’t ask again instead of really looking into the bill and tell us why the charge was deducted. I never experienced such confusing billing in any hotel before and I can’t imagine this happens in such an international branded ‘5 star’ hotel, I am still waiting for their reply on the detailed breakdown on the bill which I doubt if they will just randomly reply something to confuse us.
電郵中隨便回覆，沒有效率，混亂的收費，浪費了我很多時間，也令我們感到非常困擾，從來未試過住宿一間酒店被扣款，解釋不到也沒有詳細收據
Resposta do hotel
Comentário: 26/08/2026
Thank you for taking the time to share your feedback. We are truly sorry to learn about the confusion and frustration caused by the charges on your account and the subsequent communication regarding your stay.
Providing clear and accurate information to our guests is extremely important to us, and we sincerely apologize that this was not your experience. We understand how concerning it must be to receive charges after departure without a clear explanation, particularly after being advised at check-out that no further charges would apply.
To allow us to thoroughly investigate this matter and provide you with a detailed explanation, please contact us at Perha.dutymanager@ihg.com with your booking details, including your reservation number and the name on the booking. Our team will carefully review the charges, verify the billing details, and respond to you as soon as possible.
Please accept our sincere apologies for the inconvenience and the time spent seeking clarification. We appreciate you bringing this matter to our attention and hope to have the opportunity to restore your confidence in us.
Warm regards,
InterContinental Perth City Centre
Comentário: 15/08/2026
Hospedou-se em: 08/2026
Comfortable & Special..
Comentário: 13/07/2026
Hospedou-se em: 07/2026
Luxury branding, but disappointing service when it mattered most
My husband developed a significant allergic reaction during our stay. We were extremely concerned because the reaction occurred while we were in the room, which we found to be visibly dusty and were concerned may also have had mould. His symptoms became serious enough that we sought medical attention. Importantly, after we left the hotel environment, his condition improved significantly, and he had recovered by the night we moved to another hotel.
When we first raised our concerns with reception, we were hoping for empathy and a genuine investigation into whether there was something in the room that could have contributed to his illness.
Instead, our experience was very different.
The hotel’s formal response states that staff “responded to your concerns promptly and explored a number of options to assist, including discussing a room relocation, offering an alternative room type, and personally attending the room to better understand the situation.”
That is not how we experienced the interaction.
The discussion about another room was immediately accompanied by comments that it would essentially be “the same” and would not help. There was no meaningful investigation of the room itself, no attempt to identify possible environmental issues, and no effort to understand what might have been triggering my husband’s symptoms. When staff attended our room, I did not experience this as an investigation. Instead, I felt the focus was on us leaving rather than resolving the problem.
The investigation letter also states that the Duty Manager “offered to refund the 2 nights of your stay as a gesture of goodwill.” By that stage, we were leaving because we no longer felt comfortable remaining in the room while my husband was unwell. Refunding unused nights should not be portrayed as resolving the underlying issue.
The letter further concludes that the team “acted appropriately and in good faith” and that the investigation “does not support that the hotel was responsible or didn’t offer solutions.”
I respect that hotels may reach conclusions different from their guests. However, I was deeply disappointed that the investigation relied on staff accounts that did not reflect my experience. At no point did I feel there was a genuine attempt to investigate the room or acknowledge that the hotel’s response could have been handled better.
My greatest disappointment is no longer about compensation. It is about accountability.
When a guest reports a serious health concern, I believe they deserve a thorough investigation, open communication, and an objective review of what occurred. Instead, I was left feeling that my family’s experience had been dismissed and that the written response did not fairly represent what happened.
Resposta do hotel
Comentário: 14/07/2026
We are genuinely sorry to learn that your family's experience did not meet expectations. The wellbeing of our guests is always a priority, and any matter relating to guest health or safety is taken very seriously.
When concerns are brought to our attention, we aim to assist as best we can in the moment and undertake a thorough review of the circumstances to ensure they are carefully considered. While we understand that we may not always reach the same conclusions as our guests, please be assured that all feedback is taken seriously and reviewed with the appropriate level of attention.
As outlined in our recent correspondence, we have completed our review and communicated our findings directly. However, I remain available should you wish to discuss the matter further.
Wam regards,
InterContinental Perth City Centre
Comentário: 20/06/2026
Hospedou-se em: 06/2026
Poor breakfast and service
Went for breakfast with the family, cold breakfast and my wife’s did not arrive until after we had all finished. Staff were rude and dismissive
Resposta do hotel
Comentário: 24/06/2026
Thank you for your feedback. We're sorry to hear that your visit did not meet your expectations.
After reviewing the details of your visit with our team, we understand that your party arrived towards the end of our breakfast service and ordered from the à la carte menu. During your meal, an additional order was placed, which was prepared and served separately. As this order was made after the initial meals had been served, it arrived later than the rest of the table's food.
We also understand that our team checked in regarding the additional order during your visit. That said, we're disappointed to hear that you felt the service was rude or dismissive, as this is certainly not the standard we aim to provide. We take all guest feedback seriously and will share your comments with the team for review.
We appreciate you taking the time to leave your feedback and wish you all the best.
Warm regards,
InterContinental Perth City Centre
Excelente localização
815 Hay Street, Central Perth, Perth, 6000, Austrália|A 0,46 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
11:00
Informações úteis
Animais de estimação não permitidos
Estão disponíveis camas extra com um custo adicional, dependendo do tamanho do quarto.